Utsikt från rummet

Recensioner av Copthorne Hotel Wellington, Oriental Bay

4 out of 5
Copthorne Hotel Wellington, Oriental Bay
100 Oriental Parade, Oriental Bay, Wellington

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 477 av 1003 recensioner" "
8 - Bra i betyg. 374 av 1003 recensioner" "
6 - Okej i betyg. 99 av 1003 recensioner" "
4 - Dåligt i betyg. 42 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 1003 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Peter

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t go here!
Bad hotel no person in reception only keys in envelop. Wi-Fi didn’t work in room! They say it works outside. Everything in room was very old. Poor attitude! Choose another place to stay.
Bodde här 1 natt i november 2022
Svar från Nick L - General Manager 24 nov. 2022
Dear PeterThank you posting your feedback regarding your accommodation experience. Our reception desk is manned 24 hours per day. WIFI is available throughout the hotel, is complimentary with unlimited data.Kind regards

10/10 Fantastiskt

Bertil

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt!
Verkligen ett fint hotell med fantastisk utsikt, trevlig personal, fina rum och god mat.
Bodde här 3 nätter i januari 2020
Svar från KV 23 jan. 2020
Dear Bertil, Thank you for taking the time to review us and thank you for all the kind words and what a gorgeous pic you took. I'll be sure to pass them onto the staff. All the best and we look forward to having you back in the near future. Kind regards, Kenny Vo Guest Relations Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Big and clean with a nice view over the harbour. Very comfortable bed.
Bodde här 1 natt i december 2019
Svar från KV 2 jan. 2020
Dear Valued Guests, Thank you for your review. Happy to see you have enjoyed your stay. We look forward to having you back in the near future. Regards, Kenny Vo Guest Relations Manager

10/10 Fantastiskt

Linnea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it!
Loved this hotel! Great location and beautiful views! We had a long day with 5-hours of driving to get to Wellington (and we got a speeding ticket on the way) and we got a warm welcome to the hotel and even got upgraded to enjoy one of the suits! They also showed us where to go go for drinks and dinner. Loved Wellington - lots of young people and fun bars and restaurants.
View from the hotel room
Bodde här 1 natt i november 2019
Svar från KV 6 dec. 2019
Hi Linnea, Glad you enjoyed your stay with us. Happy you enjoyed the room. Always happy to treat our oversea guest with some Wellington hospitality. Hope you paid up on all the drinks from your driver flicking the wiper instead of the blinkers. Kind regards, Kenny Vo Guest Relations Manager P.S. Lovely photo, that!

10/10 Fantastiskt

OLA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2019
Svar från Nicki 20 jan. 2019
Thank you for your positive review!

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very pleasant stay. Very clean, tidy, and quiet. Lovely spacious rooms with great views.
Bodde här 2 nätter i maj 2024
Svar från Tanny Singh 24 maj 2024
Dear John, Thank you for your feedback. We are very happy to read that all the aspects of your stay went well. We look forward to welcoming you back to Copthrone Hotel Wellington. Warm regards, Tanny Singh

6/10 Okej

Sarah

Reste med familjen
Gillade: Renlighet
Great location
Bodde här 1 natt i maj 2024
Svar från Tanny Singh 24 maj 2024
Dear Sarah, Thank you for your response. I am glad that you like the hotel location. Warm regards

10/10 Fantastiskt

Glen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Handy to Wellington airport for an early morning international flight
Bodde här 1 natt i maj 2024
Svar från Lan Nguyen 21 maj 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!

10/10 Fantastiskt

Edward

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i maj 2024
Svar från Lan Nguyen 21 maj 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!

4/10 Dåligt

Shayne

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Communication was not great. I was told that complimentary late check out was at 11AM. Just finished a meeting and getting dressed at 10:45 the manager walked in and asked me why i havent checked out.
Bodde här 1 natt i maj 2024
Svar från Lan Nguyen 21 maj 2024
Thank you for taking the time to provide us with a review on your recent stay! On behalf of our team, I would like to apologies for miscommunication during your stay, we are currently looking into and improve it. Your feedback helps us get better, we look forward to seeing you again.

6/10 Okej

Lincoln

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Room was very cold when I arrived there. Had to try and work out how the TV worked only to find some of the buttons on the remote didn't work. As someone coming from outside the area, to find the parking was a little bit difficult.
Bodde här 1 natt i maj 2024
Svar från Max Behling 11 maj 2024
Kia ora Lincoln,Thank you for your honest review about your stay with us. I am sorry to hear that the TV remote did not work as it should have. If there is something that is not up to your expectation for your next stay please contact us directly at the reception. We are more than happy to assist you with any faulty item that might be in the room, parking instructions, or how to get to our parking space. Have a great day

8/10 Bra

Ross

In good condition for building age. Handy location.
Bodde här 2 nätter i maj 2024
Svar från Max Behling 11 maj 2024
Kia ora Ross, Thank you for your review.We are happy that you enjoyed your stay with us and looking forward to welcome you again.Thank you.

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Max Behling 11 maj 2024
Kia ora John, Thank you for your review.We are happy that you enjoyed your stay with us and looking forward to welcome you again.Thank you.

10/10 Fantastiskt

Nancy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great view and several eating options in and out of hotel.
Bodde här 3 nätter i mars 2024
Svar från Angela Yuan 7 apr. 2024
Hi Nancy,Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

WIESLAW, Mesa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff convenient
Bodde här 3 nätter i mars 2024
Svar från Lan N 31 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Michelle, North Richland Hills

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location to walk to cents center. Parking is tight & less desirable
Bodde här 2 nätter i mars 2024
Svar från Copthorne Hotel 28 mars 2024
Hi dear guest. Thanks for your feedback, we appreciate it. Copthorne Hotel Team

8/10 Bra

Dianne

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Ideally located. Staff was friendly and helpful but did not follow up on promise to text us when room ready. Room was clean however when we returned on the second day there was a putrid smell of sewage in the room. Maintenance dealt with it promptly when informed which makes me think this must be a recurring problem. Sometimes to do with the drain on the bathroom floor apparently!
Bodde här 3 nätter i mars 2024
Svar från Tanny 20 mars 2024
Dear Dianne, Thank you for taking the time to review our hotel. We are thrilled to hear that you appreciated our prime location and found our staff to be friendly and accommodating. Your positive feedback will certainly be shared with the team to reinforce their efforts in ensuring a memorable guest experience.Rest assured, our housekeeping team remains dedicated to upholding high standards of cleanliness to exceed our guests' expectations. Additionally, our maintenance team is diligently investigating the source of any unpleasant odors to swiftly address and resolve the issue.We genuinely appreciate your patronage and eagerly anticipate the opportunity to welcome you back in the near future. Should you require any further assistance or information, please do not hesitate to reach out to us directly.Thank you once again for your valuable feedback.Tanny Singh

10/10 Fantastiskt

Jackie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for access to the City and it was very comfortable and staff were very helpful.
Bodde här 4 nätter i mars 2024
Svar från Lan N 16 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

Lloyd

Bodde här 1 natt i mars 2024
Svar från Lan N 1 apr. 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Margaret

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely stunning view of the harbor from our room & dining area! Very comfortable & the front desk staff were extremely helpful & friendly.
Bodde här 1 natt i mars 2024
Svar från Lan N 12 mars 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again

8/10 Bra

Sally

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy travel frombthe ferry
Bodde här 1 natt i februari 2024
Svar från Lan N 10 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place
Bodde här 2 nätter i februari 2024
Svar från Lan N 4 mars 2024
Kia Ora,Thank you for taking the time to provide us with a review on your recent stay!We look forward to seeing you again.

6/10 Okej

Allan

Gillade: Renlighet och personal och service
The place is in need of new carpets in the hallways, very bad shape and dodgy looking, and beware as some rooms have no A/C !! Good breakfast and nice staff.
Bodde här 2 nätter i mars 2024
Svar från Lan N 3 mars 2024
Kia Ora Thank you for sharing your experience, your feedback helps us get better. For your next stay we have different room type which our Superior Harbourview & Deluxe Harbourview Room which come with AC in the room, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Vonida

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location!
Bodde här 2 nätter i februari 2024
Svar från Lan Nguyen, Duty Manager 1 mars 2024
Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!Ngā mihiLan Nguyen, Duty Manager

8/10 Bra

Janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and great views of the harbour. Staff were nice and friendly. Furniture in our room (arm chair)was a bit old and worn out. Needs replacing. Overall, room was clean.
Bodde här 4 nätter i februari 2024
Svar från Lan N 1 mars 2024
Thank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience, our staff will definitely be happy to read what you wrote. Your feedback helps us get better, we look forward to seeing you again

6/10 Okej

Emily

Reste med familjen
Very disappointed in lack of view for what we paid. There were no amenities to speak of other than body wash and conditioner. freeze dried coffee
Bodde här 3 nätter i februari 2024
Svar från Lan N 1 mars 2024
Kia Ora Thank you for sharing your experience. On behalf of our team, I would like to apologise for not meeting your expectations. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.I truly hope you will give us the opportunity to welcome you once again and not only meet your expectations but to have you as a loyal guestThank you for choosing Copthorne Wellington

8/10 Bra

annette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome
Bodde här 1 natt i februari 2024
Svar från Lan N 1 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

Alison

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tired hotel but in a great location to visit Te Papa etc. Supposedly we got an upgraded room, can’t imagine what the other rooms must be like. Our room involved two elevators and a fairly long walk with our heavy cases to get to. Not for people with mobility issues. Room was shabby and tired with a very strange window and blind set up in the bathroom. Front desk staff were fairly clueless about the vouchers etc for breakfast. We had been assured of parking too only to have to leave our car on the street. The ONLY thing going for this hotel IMO is the buffet breakfast, well worth the money. Wouldn’t go back to this hotel.
Bodde här 1 natt i februari 2024
Svar från Lan N 1 mars 2024
Kia Ora Thank you for sharing your experience. I would like to apologise for not meeting your expectations. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.I truly hope you will give us the opportunity to welcome you once again and not only meet your expectations but to have you as a loyal guest

10/10 Fantastiskt

Michael

I really liked the view, the room and the staff. The only minor thing would be the balcony. There were lots of bird droppings scattered around. So perhaps the balconies could ba attended to more often. That said, it was a great stay and I’d strongly recommend the hotel.
Bodde här 7 nätter i februari 2024
Svar från Lan N 1 mars 2024
Kia OraThank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience, however as your comment about bird droppings scattered around, I have passed your comment to our Housekeeping Manager and we will look into this. Your feedback helps us get better, we look forward to seeing you again.

10/10 Fantastiskt

shelley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and view
Awesome locations and beautiful harbour views . Very clean room and helpful staff. Room decor was a little tired and needs a revamp but apart from that , all good
Bodde här 1 natt i februari 2024
Svar från Lan N 1 mars 2024
Kia OraThanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Fantastiskt

Bill

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was everything it depicted in the advertisement.
Bodde här 2 nätter i januari 2024
Svar från Lan N 1 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
V
Bodde här 1 natt i februari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

6/10 Okej

Joseph

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Margaret

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Lovely room.
Bodde här 2 nätter i februari 2024
Svar från Lan N 1 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Bekvämligheter
Great view of harbour Excellent buffet breakfast
Bodde här 2 nätter i januari 2024
Svar från Lan N 1 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Edmond

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So wonderfully located
Bodde här 1 natt i februari 2024
Svar från Lan N 1 mars 2024
Thank you for taking the time to provide us with a review on your recent stay!we look forward to seeing you again.

10/10 Fantastiskt

THOMAS, AUCKLAND

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful views of Oriental Bay. Big clean room delicious breakfasts.
Bodde här 3 nätter i januari 2024
Svar från Lan N 1 mars 2024
So thanks for your kind words and we look forward to seeing you again.

10/10 Fantastiskt

Donnell

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely spot. Nice staff. Lovely views and great location as walkable to most places. Always nice to stay here.
Bodde här 3 nätter i januari 2024
Svar från Lan N 1 mars 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and we look forward to seeing you again.

8/10 Bra

Janine

Gillade: Renlighet och bekvämligheter
Views were phenomenal and location was great! Furniture has a few nicks which make it look a bit worn. Just a minor thing. Great stay.
Bodde här 2 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for sharing your experience. Your feedback is extremely valuable to us so we can ensure we improve those areas that need attention.

10/10 Fantastiskt

JANET

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
the staff were amazing!! just loved our stay and can't wait to go back. We booked our room through Hotels.com. Very disppointed that the American? (foreighn group?) charged us more than double what the rest of our family paid. They all booked direct, less than half for rooms in the same corridor, and half what we were charged for breakfast. Not impressed, three rooms together, cost what my sister paid for another seven!!
Bodde här 3 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with a review on your recent stay!I was glad to read that overall, it was a good experience and we hope we get the opportunity to welcome you back soon!

8/10 Bra

TERESA, Littleton

Bodde här 3 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Aviu

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

neil

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fab location , nice enough if somewhat dated room but very clean with doors opening to deck for amazing view and fresh air .
Bodde här 2 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

10/10 Fantastiskt

Robin, Overland Park

Bodde här 1 natt i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

Matt

Gillade: Renlighet och personal och service
Outside of the foyer, the condition of the property was a tad run down in areas - especially the hallway. If you request a Delux room with a harbour view, make sure you are not on level one. The view was limited.
Bodde här 4 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback. Our deluxe family rooms are on level 1 and 2. Your feedback helps us get better, we look forward to seeing you again

10/10 Fantastiskt

Jen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

Edmond

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

8/10 Bra

Jan

Bodde här 1 natt i januari 2024
Svar från Lan N 2 mars 2024
Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!