Hi Carl, We sincerely appreciate your positive feedback about the property. Your description of the place being immaculate, quiet, and conveniently located is truly delightful to hear. Your feedback is incredibly valuable, and it motivates us to maintain our commitment to delivering exceptional guest experiences. We look forward to welcoming you back for another pleasant stay. Best regards, Team Kasa

Hi Lisa,We are thrilled to hear that you enjoyed your stay at Kasa Wellington South Florida and that our property was conveniently located for your sunny vacation. It brings us joy to know that we could provide you with everything you needed for a memorable trip in the sun. We appreciate your kind words and thank you for choosing to stay with us. See you back soon!Best regards,Team Kasa

Hi Greg,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi John,Thank you for the fantastic review of your stay at Kasa Wellington! We're thrilled to hear that your experience was amazing. It's wonderful that the cleanliness and spaciousness of our accommodations, along with the individual bedrooms, contributed significantly to the enjoyment of your stay.We're also delighted that you found the pool beautiful and the kitchen well-equipped for your needs. It's great to know our location was convenient for you, with easy access to shopping and dining options.Your enthusiasm and willingness to stay with us again are greatly appreciated. We look forward to hosting you in the future for another memorable experience. Thank you for choosing Kasa! Best regards,Team Kasa

Hi Shelley,Thank you for taking the time to share your feedback. We're delighted to hear that your check-in process was easy and that you found the unit clean and very comfortable. We apologize for the inconvenience caused by the overflowing garbage bins in the parking lot. Our team has been notified, and we assure you that this issue will be promptly addressed to enhance the overall guest experience. We appreciate your valuable input and eagerly anticipate your return in the near future.Best regards,Team Kasa

Hi Roshelle,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Francisco,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Myra,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Douglas,Thank you for choosing Kasa Wellington South Florida for your stay. We are delighted to hear that you found our apartment to be nice and reasonably priced. It's great to know that our well-equipped kitchen met all your needs. We appreciate your positive feedback and look forward to welcoming you back on your future travels.Best regards,Team Kasa

Hi Loren,Thank you so much for choosing Kasa Wellington South Florida for your recent stay with your family. We're thrilled to hear that our property provided the perfect spot for all of you to stay together. It's wonderful to know that you found our accommodations spacious, clean, and affordable. We always strive to create a comfortable and enjoyable experience for our guests, and your kind words are truly appreciated. We can't wait to welcome you and your family back in the near future for another memorable stay.Best regards,Team Kasa

Hi Veronica,Your review means a lot to us! We're inspired to continue delivering the best experience. We look forward to welcoming you back next time!Best regards,Team Kasa

Hi Brian,Thank you for your positive rating! Your review means a lot to us. We can't wait to welcome you back next time you visit our city.Best regards,Team Kasa

Hi Michael,Your review means the world to us! It's feedback like yours that fuels our dedication at Kasa. We can't wait to be your host again during your next visit.Best regards,Team Kasa

Dear Nino, We acknowledge how disappointing it must be to have additional charges reflected on your account. We uphold strict standards for protecting our property, as outlined in our Guest Accommodation Agreement (GMA), and our Trust and Safety Team thoroughly reviewed this case before finalizing our decision. Based on our findings, we have evidence to suggest that the damages in your unit were incurred during your stay. We are very sorry that this unfortunate incident happened, leaving you to end your visit on this note. We wish you the best in your future travels.

We're happy you enjoyed your stay at our property because it's quiet and clean! We look forward to welcoming you back on your future travels to South Florida. Thank you, Troy!

Dear Veronica,We offer our sincerest apologies for your unpleasant experience during your booking process for our property. Our Virtual Front Desk offers a new approach to hospitality. As such, in the absence of a Front Desk, we follow strict guidelines for acquiring credit card authorization and identity verification. If one of these factors is not successfully processed, we communicate it with our guests, and if still unsuccessful despite numerous attempts, the booking is canceled. We acknowledge how your situation must have been confusing and upsetting since your verification did not successfully pass our authorization system. Please be assured that we constantly explore ways to improve our processes and services. Our guests' satisfaction is our priority, but credit card security is also one of our primary concerns, which is why we have strict systems in place.

Hi Wendy, we're glad you enjoyed your visit to our property. Thank you for mentioning the memorable points from your visit. We look forward to welcoming you back next time you visit South Florida!

Thank you for your rating, Kandyce. If we missed certain factors that prevented you from having a "perfect experience," please do not hesitate to let us know so we can take the necessary steps to make things right. You may contact our Guest Experience Team at any time. We’re here to help!

Eoin, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

Oscar, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

Mike, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

Paula, We're glad to hear you enjoyed your stay with Kasa! Thank you for your helpful feedback - we will investigate all of these issues. We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

Carmen, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa