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Recensioner av Mercure Wellington Abel Tasman

3.5 out of 5
Mercure Wellington Abel Tasman
169 Willis St, Wellington

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 258 av 1001 recensioner" "
8 - Bra i betyg. 435 av 1001 recensioner" "
6 - Okej i betyg. 192 av 1001 recensioner" "
4 - Dåligt i betyg. 87 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1001 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,4/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wellington
Bra läge men dålig parkering i ett väldigt trångt garage. Stor märklig fläck på golvet.
Bodde här 2 nätter i januari 2020
Svar från Jeff 29 jan. 2020
Hi Per, Thanks so much for your feedback! Regards

8/10 Bra

Per

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice room. Lot of party noise from outside.
Bodde här 1 natt i december 2019
Svar från Jeff 22 dec. 2019
Hi Per, Thanks you for the feedback Regards

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
In the middle of town
Good place, close to everything you need in Wellington with walking distance.
Bodde här 1 natt i december 2017
Svar från Ani Chitre 22 dec. 2017
Thank you for your lovely feedback. We hope to see you back again soon. Kind Regards Jody Dickinson General Manager

6/10 Okej

Tyson

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

6/10 Okej

Timothy

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet
The staff were great, buffet breakfast was great and the location was central making it easy to walk to places. It’s very loud at night and you can hear all the street noise, this didn’t bother me but it may be a problem for others. The room itself wasn’t great. There was mould on the walls in the bathroom, the paint was peeling away from the walls, there was food on the floor when we checked in and it was very dusty on most surfaces. In my view, the mould is a serious concern and should be dealt with.
Bodde här 2 nätter i april 2024

6/10 Okej

Ronesh

Average stay
Bodde här 1 natt i april 2024
Svar från Reception 29 apr. 2024
Dear Ronesh, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place for price
Bodde här 6 nätter i april 2024
Svar från Reception 29 apr. 2024
Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm regards, The Team At Mercure

8/10 Bra

Mariah

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Reception 29 apr. 2024
Dear Mariah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm regards, The Team At Mercure

6/10 Okej

James

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accommodation provided good value for money. We were offered a complimentary room upgrade on arrival, which made a great first impression. Staff are professional, friendly, efficient and responsive. We enjoyed our stay.
Bodde här 1 natt i april 2024
Svar från Reception 11 apr. 2024
Dear Martin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon.Warm regards,The Team At Mercure

6/10 Okej

carole

Reste i grupp
Gillade: Personal och service och bekvämligheter
The room was on top floor, air con unit or something on roof was extremely noisy. Rooms not sound proofed so could here little kid singing early in morning as well as people talking normally in rooms on either side.
Bodde här 1 natt i mars 2024
Svar från Reception 11 apr. 2024
Dear Carole, Thank you for taking the time to review our hotel, we appreciate your feedback!Warm Regards,The Team At Mercure

2/10 Väldigt dåligt

Vevesi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Mirza Aman

Bodde här 2 nätter i mars 2024
Svar från Reception 29 apr. 2024
Dear Mirza Aman, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 Fantastiskt

Vijini

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and quiet
Bodde här 1 natt i mars 2024
Svar från Reception 2 apr. 2024
Dear Vijini, Thank you for taking the time to review our hotel!Warm Regards,The Team At Mercure

6/10 Okej

Julie

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Was very average given the expense of the place and extremely noisy! Parking was available but at a price, not the safest of areas, the light in lift for the car park had been smashed, so pitch black inside lift! Will do better hunting for accommodation next time
Bodde här 1 natt i mars 2024
Svar från Reception 2 apr. 2024
Dear Julie, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Warm Regards,The Team At Mercure

4/10 Dåligt

Roberta

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
It was convenient and comfortably enough, however we could hear a humming noise coming from the adjoining room going throughout the night we surmised that it must have been the heater. We were charged an extra $70.00 once we checked out for something that we were not made aware of we can only conclude that it was for the underground parking which we thought was part of the hotels service as we weren't made aware of any extra out lay cost and even though i called the reception and asked why we were charge she unfortunately couldn't explain and assured me that management would be in touch via call or email its been 4 days and I've still not had a reaponse, when on holidays you expect everything to be transparent when making hotel bookings, not extra costs added after youve checked out we still don't no what the extra $70 dollar cost was for as there wasn't a mini bar we can only assume it was for parking and it cost $35.00 a night to make matters worse the parking area was tight and pokie. I will not be recommending this place to family and friends in NZ or Australia

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for a Wellington Stay
Bodde här 2 nätter i mars 2024
Svar från Reception 2 apr. 2024
Dear Michael, Thank you for taking the time to review our hotel! We are glad you enjoyed our location and your stay with us!Warm regards,The Team At Mercure

4/10 Dåligt

Lisa

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff were friendly and the place was nice but very dated. Could do with a paint & repairs, peeling paint in bathroom above shower and no double insulation on Windows so incredibly noisy, hence not much sleep at all. Would not recommend because of this
Svar från Reception 2 apr. 2024
Dear Lisa, Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to continue to improve.Warm regards,The Team At Mercure

8/10 Bra

Tony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, bars, and food around the area.
Bodde här 1 natt i februari 2024
Svar från Reception 19 apr. 2024
Dear Tony, Thank you for reviewing our hotel. We look forward to seeing you again in the future.Warm Regards,The Team At Mercure

8/10 Bra

Sue

Reste med sin partner
Gillade: Renlighet
Central position so easy walking to places of interest including wide selection of food outlets.
Bodde här 2 nätter i februari 2024
Svar från Reception 19 apr. 2024
Dear Sue, Thank you for reviewing our hotel. We look forward to seeing you again in the future.Warm Regards,The Team At Mercure

6/10 Okej

YASUAKI

Gillade: Personal och service
Gillade inte: Renlighet
Staffs were friendly, but there mold around the room, and windows’ handles were broken.
Bodde här 1 natt i februari 2024

8/10 Bra

Kirk

Bodde här 1 natt i januari 2024

6/10 Okej

David

Bodde här 1 natt i januari 2024
Svar från Reception 29 apr. 2024
Dear David, Thank you for taking the time and reviewing our hotel. We appreciate your feedback. Warm regards, The Team at Mercure.

10/10 Fantastiskt

Alan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top location for Wellington convenience. Walk to most central Wellington dining and abundance of cafes nearby.
Bodde här 2 nätter i januari 2024

4/10 Dåligt

jacquelene

Gillade inte: Renlighet och boendets skick och faciliteter
The front desk staff and cleaners very friendly . The room had no air con and very hot . The bathroom no ventilation. As we had to keep the windows open for ventilation the noise from the street below dry noisy and unsafe to go out in the evening due to the drunks. The cafe should be turned into a coffee shop where you could wait or entertain visitors all day hours
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

jeanine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

6/10 Okej

dave

Gillade: Renlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Alice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a lovely stay. A very central spot to stay at
Bodde här 4 nätter i januari 2024

8/10 Bra

Te Amohaere

Reste med familj och småbarn
Gillade inte: Bekvämligheter
I liked the style and it’s convenient for a short stay. The room is quite small claustrophobic almost. No air conditioning but had a fan and heater however the fan must blow the dust around cause there was allot of dust buildup on the headboard of bed. Also you can hear noises And others through the walls which was quite disruptive at times during sleeping. Very suitable for affordable price. It’s the first and last time we’ll be staying there ever again.
Bodde här 1 natt i januari 2024

6/10 Okej

Christina

Gillade: Renlighet och personal och service
Bodde här 7 nätter i januari 2024

10/10 Fantastiskt

Jodie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again
Fantastic unit with all we needed! Maybe an air con might be good at this time of year as only one window at a height so not enough air flow. Great staff at reception, clean room and bathroom. Perfect location for walking the city.
Bodde här 1 natt i januari 2024

6/10 Okej

Andrew

Reste med sin partner
Gillade: Renlighet och personal och service
Having to sleep with the window open due to no air con on a busy street meant a lot of noise, hot and humid sleep.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No air con!!!!
Our room had No air conditioning - in the heat of summer it was Terrible!!!! We checked in late due to arriving on the ferry. When we got to the room we called the “24/7 front desk” to ask about the AC and spoke to a security guard who initially said he couldn’t really help us after hours with our issues and couldn’t change our room. We advised this was unacceptable and he called back offering to move us. Around 8:30am someone let them selves into our new room without knocking while I was still in bed and my husband was showering. Onside parking was not available it was a car park near by which was difficult to navigate and very tight to drive round …. A terrible experience and would 100% not recommend this place to stay.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Akash

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bodde här 1 natt i januari 2024

4/10 Dåligt

Liam

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

6/10 Okej

RP

Gillade inte: Personal och service
One night stay
Our short stay was OK, our room was a little basic with the bathroom fine in terms of facilities, although the toilet roll holder was hangings out of the wall precariously as if to fall at any moment. In the room the TV was wonky, but the bed comfortable. The room lacked USB points and the single plug socket meant all charging was from one point, and very slow. " The carpark was full "as we were told" so parked next door in public carpark, for same price
Bodde här 1 natt i december 2023

8/10 Bra

Gary

Bodde här 4 nätter i december 2023

10/10 Fantastiskt

brendon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and really loved my room and will definitely stay again and i was really happy with condition of room highly recommend give this property a A
Bodde här 2 nätter i december 2023

8/10 Bra

Luseane

Bodde här 1 natt i december 2023

8/10 Bra

Kenneth

Bodde här 1 natt i december 2023

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location, super clean room, very friendly and helpful staff
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Amelie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value, located near by loads of restaurants, bars, venue and shops. Perfect for a girls trip.
Bodde här 2 nätter i december 2023

4/10 Dåligt

Chainey-Lee

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Room was not ready at 2pm. Dated interior of room, not how advertised online. Bed was average, didn't sleep well. Breakfast was fine but I didn't realise until check out that it was included in the room price.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Una E P

Bodde här 1 natt i december 2023

6/10 Okej

Margo

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The Mercure is old and needs a facelift. No fan in the bathroom and very dated. Shower did have good water pressure . Good location but overall very dated
Bodde här 2 nätter i december 2023

6/10 Okej

Michelle

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient location
Convenient location with excellent bus service and walking distance to New World and restaurants.
Bodde här 5 nätter i november 2023

4/10 Dåligt

Paul

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Des

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All of the above reasons.
Bodde här 2 nätter i november 2023

8/10 Bra

Dors

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Easy access, transport options; room was basic but nice, facilities could benefit from some paint however was clean and well presented; staff were awesome, friendly and helpful; parking availability is good for smaller to medium sized vehicles. Great location for in town events and walking to city
Bodde här 2 nätter i november 2023