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Recensioner av Museum Apartment Hotel, Independent Collection by EVT

4.5 out of 5
Museum Apartment Hotel, Independent Collection by EVT
247-257 Wakefield Street, Wellington

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 632 av 1000 recensioner" "
8 - Bra i betyg. 255 av 1000 recensioner" "
6 - Okej i betyg. 71 av 1000 recensioner" "
4 - Dåligt i betyg. 30 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 1000 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Mathias

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bra löge för genomresa
Vi kom vid 14.30, fick besked om att rum inte var klart förrän 15.30. Återkom v 17 och inget rum var klart… Bra bemötande och viss kompensation utan krångel, men lite stök för vår del. Bra hotell med bra läge nära hamnen.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Lennart

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra klass
Hög kvalitet, centralt o nytt
Bodde här 2 nätter i februari 2020
Svar från QT Wellington Team 17 apr. 2020
Kära Lennart, tack för att du valde QT Wellington för ditt besök. Vi är glada över att du gillade din vistelse här och förhoppningsvis kan vi välkomna dig tillbaka snart igen! Varmaste hälsningar, QT Wellington Team

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Emil, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018

10/10 Fantastiskt

Helena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location!
Really great decision to stay here! Perfect location, huge room, big bed and even a washer and dryer.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service

10/10 Fantastiskt

Christian

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived on a morning flight from Auckland at 7am. The purpose for our visit to Wellington was for the Marvel Convention for my 3yo godson. Check in was at 3pm. Staff allowed us to check into one of the rooms that was ready early. The rooms were nice and clean. The phones were down and advised reception who gave me their card and advised to ring directly to them. The view at the restaurant was beautiful. Didn’t get a chance to eat there but next time will give it a go. I highly recommend if your looking for accommodation to stay there. Restuarant, supermarket, waterfront, Te Papa all within a block of this location. The beehive is a 9minute drive. Money well spent for the one night 5 of us were there
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Anita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Penelope

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bathroom completely unsafe Slipped on the glossy floor tiles and injured terribly Reception promised that Management would ring me but never did Very disappointing
Bodde här 2 nätter i april 2024
Svar från Colin M 24 apr. 2024
Hi Penelope, Thank you for highlighting this issue. Our internal notes did not alert to an injury. We are concerned at what information may have been missed. If able, can you contact me on colin_mcclean@evt.com I will be pleased to help. I'll also attempt to contact you separately. Thank you.

6/10 Okej

Michael

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

4/10 Dåligt

Efe

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I got a delay because of the 24 hour delayed flight and I requested from property to not charge me for the day I am not staying but instead of that I faced to lose my whole reservation because I couldnt show up on the day I made my reservation. Long story short this is a good facility bur the people are not polite and understanding.
Bodde här 6 nätter i april 2024
Svar från Colin M. 16 apr. 2024
Hi Efe, I'm very sorry to hear this. If you would like to discuss it further, I'd be happy to assist. Please email me directly on colin_mcclean@evt.com.

10/10 Fantastiskt

Miles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well priced and convenient to Te Papa and restaurants.
Bodde här 2 nätter i april 2024
Svar från Colin M. 16 apr. 2024
Thank you, Miles !

10/10 Fantastiskt

Daniel

Bodde här 9 nätter i mars 2024

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Marie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay, thank you. The only criticism I have is that the water was luke warm at best, so taking a shower was not very pleasant and therefore did not use the bath, which I would have loved.
Bodde här 2 nätter i mars 2024
Svar från Colin M. 16 apr. 2024
Hi Marie,I'm very sorry to say we had an unexpected issue with the main boiler that carried on through-out the long weekend. It has been remedied now. I apologize that it impacted your stay.

8/10 Bra

Ngaire

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable room. Size of bath was impressive! Location brilliant for waterfront and handy with supermarket across the road. Friendly helpful staff.
Bodde här 2 nätter i mars 2024
Svar från Colin M. 16 apr. 2024
Thank you, Ngaire !

10/10 Fantastiskt

Steve

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från Colin M. 16 apr. 2024
Great, thank you, Steve !

4/10 Dåligt

Marie

Gillade inte: Renlighet och boendets skick och faciliteter
The 2 bedroom apartment unit we stayed it was disappointing. It didn’t look at all like the website pictures. It was old and tired, cramped, and definitely not as clean as it looked in the pictures. The lobby was nice but the rooms need to be updated and cleaned much better. I wouldn’t stay here again.
Bodde här 2 nätter i februari 2024
Svar från MAH 15 mars 2024
Hi Marie,Thank you for your review, we cannot improve without guest feedback. We hope we can welcome you back sometime for an improved experience.

10/10 Fantastiskt

Andrew

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Did the job
Bodde här 3 nätter i mars 2024
Svar från QT Wellington 12 mars 2024
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

6/10 Okej

Victoria

Reste i grupp
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Unfortunately our room was not completely cleaned. Food was left from the the previous guest. The young man( blond with a ponytail )at the coffee bar had an attitude when asked a question. We were really surprised at the quality of service in Wellington after staying at the QT in Queenstown where we received outstanding service. No issue's in Queenstown, it was beautiful, clean and very kind employees.
Bodde här 1 natt i mars 2024
Svar från QT Wellington 12 mars 2024
Thank you for taking the time to share the feedback of your stay. We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Regards, Natalija HayesGuest Services Agent

10/10 Fantastiskt

Dean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice accommodation close to dining and shopping. Easy to get to and handy to supermarket.
Bodde här 1 natt i februari 2024
Svar från MAH 15 mars 2024
We are so glad to hear you enjoyed your stay Dean! The team hope to welcome you back soon.

8/10 Bra

Yumiko

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was really great to go out for dinner, shopping and sightseeing. Most amenities are available for us to stay but no hair dryer was available. It was great to have big bath tab.
Bodde här 1 natt i februari 2024
Svar från QT Wellington 12 mars 2024
Thank you for sharing your experience of QT Wellington. Glad to hear you enjoyed things like our amenities and location! We agree they are pretty fantastic! We will see you again soon, Warm Regards,Natalija HayesGuest Services Agent

10/10 Fantastiskt

Dejan

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Julie

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Luxurious, welcoming, great value.
Bodde här 1 natt i februari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Julie,the team hope to welcome you back to QT Wellington soon x

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Great convenience features of apartment style with washer dryer etc.
Bodde här 3 nätter i februari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay John,the team hope to welcome you back to QT Wellington soon x

8/10 Bra

Rebecca

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Room was good and it had a partial view of the harbour. Having a washing machine was very handy. The bed was comfortable but the bedding was strange, the duvet wasn’t in a duvet cover, instead it was enveloped by a top and bottom sheet and that drew attention to the fact the duvet was stained.
Bodde här 2 nätter i februari 2024
Svar från QT Wellington 1 mars 2024
Hi Rebecca,We are sorry to hear of these details, it definitely doesn't sound up to our standard. Your feedback has been passed on to the housekeeping department and is much appreciated. We hope to welcome you back another time for a better stay.

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ive always wanted to stay at this Hotel but have found it costly as i stay in Wellington a couple of times a Month, Nice room, Pool is dated, Restaurant was not open, Service was slow in bar so we left, Valet parking i was told to park over there, I said isnt that your job So we parked outside of the Hotel for free
Bodde här 1 natt i januari 2024
Svar från QT Wellington 1 mars 2024
Hi David,Thank you very much for your honest feedback, we are sorry to hear of these details as this truly doesn't sound up to our standard. We hope you might give us another chance in the future.

8/10 Bra

Rosie

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Nice property. Apartment studio room was good with lovely big bath and good size room. Not as seen in picture (smaller than photo) but it was ideal for our stay. The art work at this hotel is really interesting - I enjoyed checking it out. B’fast was nice but I was certain that the avocado on toast was from a jar (not fresh) which was disappointing. It is a little dated and as a huge traveller I wouldn’t say that it’s “luxury” but it’s a great hotel in a great location by the waterfront, Te Papa, shops etc. staff were friendly and helpful.
Bodde här 1 natt i januari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Rosie,the team really value this feedback and it has been passed on to the departments.

10/10 Fantastiskt

Detlef

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr schöne große und saubere Zimmer mit Vollausstattung. Sehr freundliches und hilfsbereites Personal. Insgesamt 6 von 5 Sternen.
Bodde här 2 nätter i januari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Detlef,the team hope to welcome you back to QT Wellington soon x

8/10 Bra

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We requested a late checkout and the hotel kindly gave us one. It was so much appreciated - however it seems this was not communicated to the Housekeeping Dept as we were disturbed 3 times in the morning by 3 different housekeeping staff knocking on our door and asking when we were leaving. We were trying to rest & sleep after a stressful period recently. Not impressed at all with this part of our stay. The remainder of our stay was great.
Bodde här 1 natt i januari 2024
Svar från QT Wellington 1 mars 2024
Hi Amanda,We are very sorry to hear of these disruptions. The team hope we can welcome you back for an improved stay in the future.

8/10 Bra

Zara

Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024

8/10 Bra

Stavros

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The art is amazing
Bodde här 2 nätter i januari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Stavros,the team hope to welcome you back to QT Wellington soon x

8/10 Bra

Dean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property in excellent central location. Good dining optios around.
Bodde här 1 natt i januari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Dean,the team hope to welcome you back to QT Wellington soon x

10/10 Fantastiskt

Jon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

eng f

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Sandi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for making our stay so wonderful
Bodde här 1 natt i januari 2024
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Sandi,the team hope to welcome you back to QT Wellington soon x

10/10 Fantastiskt

bob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place to stay plus the benefit of all the art work in the hotel to look at each day. Will stay again. We stayed in the appartments side which was good and nice and quiet. Location is great for Te Papa and the new events centre
Bodde här 2 nätter i december 2023
Svar från QT Wellington 1 mars 2024
We are so glad to hear you enjoyed your stay Roger,the team hope to welcome you back to QT Wellington soon x

10/10 Fantastiskt

megan

Bodde här 1 natt i december 2023

6/10 Okej

Douglas Garry

Reste med sin partner
Very handy to Te Papa and the wharf area. Supermarket next door. Nice room but needed urgent paint job. Patches of non matched paint on walls and ceiling. Nice staff.
Bodde här 3 nätter i januari 2024
Svar från QT Wellington 1 mars 2024
Hi Douglas,Thank you very much for your feedback. We hope to welcome you back for an improved stay in the future.

10/10 Fantastiskt

lorna

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chic artsy stay
Awesome art in the lobby and throughout the hotel. Very close to waterfront and downtown. Comfortable, quiet, nice amenities - we will stay here if when we visit Christchurch again.
Bodde här 2 nätter i december 2023
Svar från Museum Apartment Hotel 8 jan. 2024
We are glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

8/10 Bra

Juri

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
When we first checked in although there are bathtubs in this room the lady gave us a non-bathtub room. Didn’t realise this until we entered room, so I went down right away and talked to another staff, who was very kind and gave us a room with the bathtub. Carpeted floor was clean unlike the other hotel we were in before this, not much hair and it has been vacuumed well. Overall great stay and glad we moved hotel to this one!
Bodde här 3 nätter i december 2023
Svar från Museum Apartment Hotel 8 jan. 2024
We are glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Fantastiskt

Shelley Anne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was everything it said it was. Really loved the location.
Bodde här 3 nätter i december 2023
Svar från Museum Apartment Hotel 8 jan. 2024
We are glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Fantastiskt

Marianne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spent 3 nights here with my daughter. Great location - easy to walk to shopping area & restaurants. Very convenient close to waterfront & Te Papa. Nice lap pool for late night swimming
Bodde här 3 nätter i december 2023
Svar från Museum Apartment Hotel 8 jan. 2024
We are glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Fantastiskt

Ramkumar

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Dean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jeffery

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay. Spent a night before a flight and was conveniently close to everything. Great artwork throughout.
Bodde här 1 natt i december 2023
Svar från Museum Apartment Hotel 8 jan. 2024
We are glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Fantastiskt

Deborah L

Bodde här 1 natt i november 2023