Hotell i West Bay

“Staff was not responsive to messages sent via Expedia. I sent two messages 2 days before our stay about requiring an accessible room for elderly parents…no response. Sent another message 1 day before our stay to follow up. No response. When I arrived at 3:00pm, I felt chastised when reception told me check-in is at 4pm. I offered to come back because the employee seemed annoyed but the room was ready anyways. Customer service was lacking with this one employee. The other employees were...

“Balcony”

“La chambre était très propre.”

“Clean rooms, nicely equipped in the kitchen, excellent staff”

“Reasonably priced hotel with very friendly staff in a convenient location on the way to or from the north. Nice pool area for kids. Rooms a bit tired and worn.”

“The room wasn’t the cleanest - there was popcorn and cheesies under our bedroom table. The floor throughout was dirty. The staff are amazing and very accommodating. The community has a great selection when it comes to dining out and fast-food places. The lakes and ocean views are breathtaking.”

“A place to lay your head and that’s it ! Still even then we didn’t sleep the best , the mattress cover is plastic which makes you sweat . And no shower head so your straight up getting blasted with the water comimg out of the pipe. Train was a super cool feature , the noise of it didn’t bother me with it being so close. The gentleman was super nice by my lord dude Clean up the check in space YIKES ! Let’s just say I’m glad I checked in and not my partner or he would have been like NOPE ! To be...