Hotell med pool i West Brattleboro

“The safety latch on my room door was broken. The staff was very helpful and found a different room for me and got a cart and offered to help. The new room had a dried coffee spill near the fridge and the body wash in the shower was empty or broken- minor inconvenience. Overall a nice stay at a great price.”

“The staff is very friendly and attentive. They take pride in their work. From check in to breakfast we were greeted with a smile. I think the hotel rooms and areas other than the entrance are just older and you can see that in the details.”

“I loved the updated accommodations and friendly staff. I just wish I’d be surprised by something other than highly processed food for breakfast. It’s the new norm unfortunately.”

“Amazing property and just what we needed for a recharging weekend!”

“Checked on with no running water”

“I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me...

“The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance....