Hotell i West Carthage

“Accueil désagréable, entrée, réception et chambre très mal propre. Odeur épouvantable corridor et chambre. Draps et couvertures mal propres. Rideaux de douche et fenêtres défait. Toiles d’araignées dans la chambre, miroir bariolé. Pas de verre ( même plastique) pour se brosser les dents. Brûlures de cigarettes dans les draps. Expérience horrible.”

“the room was clean and the staff was friendly.”

“Affordable and clean”

“VERY, very basic. I thought the bed was gonna break. There was an outlet right over the headboard that was being pulled so tight that the item plugged into it was pulling it sideways and out of the wall. Looked dangerous. The floor slanted and felt hollow underneath. The towels did not smell clean.”

“This motel met our needs. It was clean and well maintained. We were there to sleep. I would stay there again.”

“Room was clean, plenty of parking, definitely stay here again..”

“No breakfast - not even coffee in the reception area.”

“Quiet location, courteous personal, clean premises, vast exterior parking and very confortable beds.”

“Felt upscale, lobby was beautiful, inviting and comfortable. Room was the same. Staff was quick to respond to any request.”

“The good : well located with easy highway access to Route 81, Watertown, Sackets Harbor, and the Thousand Islands region within 10 to 25 minutes. Reasonably comfortable rooms. Good desk staff (when they are there). The bad: continental breakfast was poor. No breads of any kind. No fruits. Bitter Coffee. The desk staff often not there. Sought towels at 10pm. Rang the service phone at desk. No one came after over 5 minutes. I finally roamed till I found a guy. Internet wifi was...

“For starters the staff was very pleasant, room was clean, bedding was excellent, no issues with parking. Having a breakfast at the hotel is perfect and the choices were great for the days we stayed.”

“D”

“One of the nicest Hilton Gardens I have been to. Very friendly people!”

“I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, and she was probably the only positive part of the experience. The room smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the living room area smelled very bad, like it had not been cleaned or used properly for a long time. The curtains were broken, the windows...

“Great location. Quiet. Beautiful room with everything available, couch,TV,frig, microwave,lotions,etc. And cookies in the lobby.”