Hotell nära West End Shops

“Bathroom was not cleaned well Wiped everything down with the Clorox wipe Hair in the tub Shampoo and soap and shower curtain liner Room not vacuumed”

“Awesome! Will stay here again if I’m in the area”

“You could tell that they have tried to update the property but still needs a lot of work! For me it was the smoking rooms, even though ours was non-smoking you could smell the next room over smoking through the joining door, which I was very unhappy with!!”

“The staff here were super helpful, friendly, and very talkative. The parking was great and free which was awesome.”

“Great”

“The cottage was clean, staff was so friendly, our stay was quiet and peaceful… it was perfect! Definitely planning to stay there again!”

“Had no air conditioning in my room / everytime we went down / no clerk was available to help / room was over 75 degrees- garbage was overflowing everywhere outside - had massive amount of raccoons outside!”

“The first issue was upon check in. The desk clerk asked a a credit card to charge for the room. I told him I had already paid, but he wanted a card. After I gave it to him, and he gave me a receipt, he realized his mistake and said oh yes, I see it was paid previously. He said he would credit my card, but it would take 3-5 business days. Hotel had a strange odor. The bar-lock on our door was broken off. A lampshade had vulgar words written on it. A light fixture had no cover. The steps going to...

“Bad”

“It was great stay”

“The location was great; but be ready to climb some steps. The hotel staff and valet service were awesome. Other than our room being right at the elevators everything was great with the room. The only exception was the breakfast. The eggs and sausage were not good nor was the western omelets. My friend got sick after eating it.”

“Location and facility wonderful”

“Cute, comfortable, cozy, clean and so close to Main St, stores, trail, great restaurants and beautiful Reedy Falls Bridge and park. Just a great place with everything fresh for bfast and snacks. We loved the Swamp Rabbit Inn!”

“Parking attendant was cheerful and helpful”

“Room smelled of an animal (evidently this ES does not block rooms for non-pet clients! Staff was slow and one of the two had an attitude… (so much for being a Hilton Honors Member) View out my room (3rd floor) was a dumpy construction site. Never stay at this location again - Westin is by far a better, classic hotel worth the extra money!!! R”

“Room was clean and things were fine, but just fine. The check in staff were ok, but not terribly welcoming or friendly. The room decor is very minimalist and sparse if that’s your vibe, but we knew that from the photos. We were put in a room in the 2nd floor facing the street. The car and motorcycle noise was so loud and continuous, practically unbearable until 10:30 at night. I assume rooms on the higher floors are better, but I had to request earplugs in order to sleep. We had a last minute...

“This property was so close to everything. We walked everywhere. Parked when we arrived and didn’t get back in the car until we left to head back home. Right across the street from the Peace Center where we caught an off broadway show.”