Hotell i West Frankfort

“The room was comfortable, but the bathroom could use some updating and be cleaned more thoroughly. The A/C was ok as it kept turning on and off a lot and was noisy. The breakfast choices was wonderful. Fresh fruit, yogurts, danishes, bagels with cream cheese, chicken and biscuits sandwiches, OJ, coffee, milk, and cereal.”

“No pets”

“The room was nice and very clean. The staff was very kind and helpful.”

“I book a pet friendly hotel. When I got to the hotel, the manager met me at the door yo explain not dogs were allowed. She was very aggressive. I explained that I had received 2 messages from the hotel and none stated dogs were not allowed. I read the rule that were sent which didn't say anything about pets. She started that this rule was across all IHG which is not correct. This pet is a small maltipoo and is my support animal. I am a navy veteran with SERVICE CONNECTED PTSD and I was turned...

“Fair place to stay for a night. Needs updating.”

“Cheap and nice place especially for the price”

“The hotel was good. We only stared for a few hours so to our schedule. The staff was very accommodating and pleasant to work with.”

“A great place to stay. I will definitely be staying here in the future.”

“This place was really charming. It's run by a family rather than a corporate entity, and the difference is palpable. Will stay again.”

“Dålig lukt i rummet, ”

“Staff was very helpful”

“I honestly wouldn’t know because they couldn’t even find my reservation. Then when he did find my reservation, he told me he had no rooms that he would refund me the money. Instead of refunding me the money he ended up charging me again so after I got to where I was finally staying, I had to call them. It took me kind of getting rough for him to be able to refund both transactions.”

“New property, friendly staff”

“No breakfast. Not even coffee.”

“All was great! The front desk person at check in was not very welcoming.”

“Great”

“The lobby looks newish, but everything else is very old. Things are peeling and cracked and missing knobs, attachments, shampoo bottles should’ve been attached to the wall, but it had fallen off and still hit the attachments on them and were in the tub. It was fine, but I’ll be trying somewhere else next time.”

“it served my need”