Hotell i West Hot Springs

“1) Strange layout of the hotel room. a) Like different lamps at each side of the bed. b) The headboard was about a foot from the beds matress. c) etc... 2) Everything was worn down. a) The phone was old and, probably, the reason why it was hard to hear the other person (very low volume). b) The bed was mended with duck-tape. c) Cracks in the tiles in the bathroom. d) In need of a repaint of ceiling. 3) One evening the ceiling started to leak. (Condensation from the pipes according...

“Great check in, very friendly and helpful. Nice clean rooms, with nice outdoor pool. Washer dryer was must as we were on motorcycles and it was very useful. Great breakfast.”

“Location was excellent”

“Best hotel in Hot Springs for a reasonable price.”

“The room was great for the price. There was a great place to grab something to eat that is right across the street. Good burgers and yummy ice cream.”

“I have a family of five and looked forward to staying at such a high rated hotel. We booked the suite and at first everything looked wonderful, but as we settled in we found that the fridge was unplugged and would take 8 hours to just get cold. As we were only staying one night this prevented us from keeping our children’s snacks and drinks refrigerated. The kids were very much looking forward to swimming in the indoor pool, but that didn’t work out as the smell of chlorine was overpowering and...

“The room was clean and the staff was very nice.”

“We were there just overnight and it was useful for that. Pros - Great history on the hotel! Love the “charm” in that. The antique and vintage furniture were gorgeous all over the place. Excellent location. Super walkable to it all. Staff was very friendly. Valet was super helpful and great! Lots of things right inside the hotel like a bar, coffee, shops downstairs and the infused water. Breakfast was a good assortment for the price. Cons - that “charm” I was talking about. Extension cord...

“Great stay clean nice room pool clean great service thank you”

“Everything was awesome Staff very helpful”

“I love this place. I will definitely be staying here in my future trips to Hot Springs and surrounding areas. The price and location was great. Thank you!”

“Good customer service!”

“No management on site. Phone number was on the office door- you called and you were texted the code to get into your room. Rooms were shabby but the bathroom was remodeled. Marks all over the walls where suitcases had probably been rammed into them. Lamp shades dirty and with tears in the shades. Walls very thin- could hear everything going on in the room next to me along with their dog crying when they obviously left it in the room alone. One air conditioner in the "suite" which blew...

“The check in was super easy and the room was well stocked and clean!”

“The grounds and the rooms are absolutely beautiful and well kept. Mark and Rhonda are amazing hosts and you can feel the passion for serving their guests. Their head cook Josh created some amazing breakfasts that any food connoisseur would relish. But it did not stop there. Their son Nathan created some of the best tasting desserts that I have ever experienced. The location is just down the road from all the happenings of Hot Springs. My wife and I will be back and will recommend to all of our...

“Wonderfully maintained old world charming lodge (1920). Very private and quiet. Wonderful chef prepared multi course breakfast. Surrounded by beautiful grounds, shrubs, flowers, trees, and a fountain and waterfall out our window! Family owned and so friendly. Complementary snacks, drinks, coffee - very relaxing adults only place to stay!”