Hotell i West Monroe

“I have been coming to this casino since I was 18, and I’ve always had a pleasant time. So safe to say I was ecstatic to stay at the new hotel. The rooms were beautiful, and the staff were incredibly welcoming and kind. Would definitely stay again!”

“Room was very clean and the staff was very helpful. Breakfast buffet was delicious”

“Yes”

“It is a well-maintained, clean, pleasant hotel. I love that it has a shuttle service to and from the airport. That was a big draw. We had a 6 AM flight and the service started at 4 AM. One thing they don’t tell you if you are a choice member until afterwards, they waive the fee for the shuttle. At least one of the ways we only used it once. We had used a different hotel coming into Syracuse and had to use an Uber, which seemed to be very expensive for the short amount of time we needed it. The...

“Very clean very comfortable fair priced”

“Everything was excellent with exception of the cleaning service.”

“Everyone was very friendly and conscientious, including Wade who I spoke with the most. Staff were super accommodating when I needed help with getting my room near my friends room and getting a cot for my son. My only suggestion would be some couches in the lobby so we can sit and talk. Not so comfortable sitting on chairs for hours. Beds and pillows were amazing!!!! Thank you for everything!!!”

“Vi har rest runt nu i 10 dagar i nordöstra USA. Vi har betalat runt $100 per natt. Detta var hittills det bästa stället. Mycket fräscht. Bra restaurang och bar. Första stället som serverade frukost på riktiga tallrikar istället för plast! Ligger en bit från motorvägen men är värt omvägen. Verkar vara ett ställe som folk åker till för att fiska. Hotellet ligger vid en flod.”

“Nice place with good atmosphere and friendly approach, good restaurant. Well worth a visit”

“One of the best hot tubs I have been in. The room was spacious and the staff were all friendly and attentive.”

“Very good”

“Everything about this property was perfect. The on-site restaurant bar was excellent. Food, drinks, staff were exceptional. Highly recommend. Would return in future.”

“We had elderly family staying here for an extended period of time. The staff were more than accommodating and went above and beyond for them”

“Very clean nice rooms with nice staff and a very nice pool”

“Basic but clean and acceptably maintained, perfect for a night's sleep on a road trip”

“The staff is friendly and helpful. They provide shuttle from the airport to hotel which is very convenient. Will stay there again.”

“When we were checking out, the elevators didn’t work. This was not the fault of the staff but it made checking out harder.”

“Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning.”