Mötesrum

Recensioner av Embassy Suites by Hilton West Palm Beach Central

3.5 out of 5
Embassy Suites by Hilton West Palm Beach Central
1601 Belvedere Road, West Palm Beach, FL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 549 av 1002 recensioner" "
8 - Bra i betyg. 241 av 1002 recensioner" "
6 - Okej i betyg. 99 av 1002 recensioner" "
4 - Dåligt i betyg. 61 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 1002 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Lars

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
Close to airport, great breakfast, big rooms with good view.
Bodde här 2 nätter i januari 2022
Svar från Customer Service 9 jan. 2022
Thank you for your review and for staying at Embassy Suites by Hilton West Palm Beach Central, Lars! We're so glad you enjoyed our prime location near Palm Beach Airport, delicious breakfast, spacious rooms, and great views! We'd love to host you again sometime soon!

10/10 Fantastiskt

angelos

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Stephanie 10 feb. 2020
Thank you for your wonderful feedback! We are so happy that you enjoyed your stay!

6/10 Okej

Jani

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Stora hotellrum med äldre standard. Bra poolområde. Bra frukostbuffé. Gratis dricka och snacks mellan kl 17.30-19.30 på kvällarna. Hjälpsamma och trevliga i receptionen.
Bodde här 3 nätter i december 2019
Svar från Stephanie Capino 6 jan. 2020
Thank you for your feedback. We are happy that you enjoyed your stay and enjoyed our amenities. Hope you have a wonderful new year!

10/10 Fantastiskt

Nina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nina
Bra gym, fräsch frukost, rent!
Bodde här 3 nätter i december 2019
Svar från Stephanie Capino 6 jan. 2020
Thank you for your feedback! We truly appreciate it. Hope you have a wonderful day.

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Customer Service 1 maj 2024
Andrea, thank you for choosing Embassy Suites by Hilton West Palm Beach Central. We are thrilled that your stay met your expectations. We hope to serve you again soon. Safe travels!

10/10 Fantastiskt

Philip

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Customer Service 29 apr. 2024
Philip, it's delightful to know you found Embassy Suites by Hilton West Palm Beach Central to be fitting for your stay. We truly appreciate your succinct yet positive feedback and eagerly anticipate welcoming you back in the future.

10/10 Fantastiskt

Jessica Denise

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I appreciated the helpful staff and amazing amenities
Bodde här 4 nätter i april 2024
Svar från Customer Service 29 apr. 2024
Jessica, thank you for your glowing review of Embassy Suites by Hilton West Palm Beach Central. We are delighted you found our team members helpful and you enjoyed our top-notch amenities. We look forward to welcoming you back on your future trips.

8/10 Bra

G

Bodde här 1 natt i april 2024
Svar från Customer Service 29 apr. 2024
G, thank you for choosing Embassy Suites by Hilton West Palm Beach Central for your stay. We're grateful for the rating. Anytime you're back in the area, we'd be thrilled to host you again. Thanks again for your feedback!

2/10 Väldigt dåligt

Keith

Bodde här 1 natt i april 2024
Svar från Customer Service 2 maj 2024
We appreciate you taking the time to share your feedback, Keith.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

2/10 Väldigt dåligt

Warren

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I have travelled all over the world, and never had to request housekeeping to clean the room, replace towels and turn the bed on a daily basis. In this hotel they missed two days in a row & I had to request them to come in a third day. The sports center had no towels, and the garbage pail was overflowing. The front desk was short staffed at times.
Bodde här 6 nätter i mars 2024
Svar från Customer Service 8 apr. 2024
Warren, we appreciate your feedback and are truly sorry for the inconveniences you faced during your stay, especially concerning the cleanliness timely response and availability of amenities. Additionally, we understand that the presence of our front desk team members was not up to expectations. We'll certainly look into these matters, as it’s key for us to deliver flawless experiences. Thank you once again as your input is valuable to improving our service dynamics.

10/10 Fantastiskt

George

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay so far Is great love the free drinks, and nice staff.
Bodde här 1 natt i april 2024
Svar från Customer Service 5 apr. 2024
George, it's wonderful to hear that your experience at Embassy Suites by Hilton West Palm Beach Central has been noteworthy. We're delighted you appreciated the complimentary beverages and our friendly team members. We eagerly look forward to welcoming you back in the future!

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 6 apr. 2024
Amanda, thank you so much for your 5-star review. We are thrilled to know you enjoyed your stay at the Embassy Suites by Hilton West Palm Beach Central. It's great to see that we were able to meet your expectations and deliver a positive experience. We can't wait to welcome you back in the future!

10/10 Fantastiskt

Ismail, Boston

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i mars 2024
Svar från Customer Service 31 mars 2024
Ismail, it's wonderful to hear that you enjoyed your time at Embassy Suites by Hilton West Palm Beach Central. We thank you for choosing our hotel for your stay and we look forward to welcoming you back in the future.

8/10 Bra

Cassandre

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I love embassy suites thats my favorite hotel. On this stay only thing that was wrong was something with the AC and i was post op i couldn't take the heat so it was a bad experience
Bodde här 2 nätter i mars 2024
Svar från Customer Service 25 mars 2024
Cassandre, we appreciate this feedback regarding your time at the Embassy Suites by Hilton West Palm Beach Central. It pleases us to hear that our establishment is among your favorites. Regarding your discomfort due to an issue with the air conditioning, we express regret and assure you that we prioritize guest comfort. Don't hesitate to alert our team members in the future, so appropriate and effective actions may be taken promptly. We hope your next experience with us improves upon your last.

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The most comfortable bed I've experienced in a hotel. The staff was very helpful and friendly. The surrounding area did not appear as upscale as the hotel itself though.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 26 mars 2024
Joseph, it's delightful to read about your exceptional experience at Embassy Suites by Hilton West Palm Beach Central. We're thrilled you found our beds highly comfortable and our team members accommodating and friendly. Your observation about the surrounding area has been noted and we're glad it didn't detract from your overall experience. We look forward to welcoming you back in the near future.

4/10 Dåligt

Howard

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing good to say
Bodde här 1 natt i mars 2024
Svar från Customer Service 21 mars 2024
Howard, we're truly sorry to hear that your experience did not meet your expectations. Your feedback is extremely valuable to us and will be used to improve our services. We hope to have another chance to serve you better in the future.

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Customer Service 14 mars 2024
Barbara, Embassy Suites by Hilton West Palm Beach Central is thrilled to see your high rating! Our team members are dedicated to your satisfaction, so your feedback truly means a lot to us. We're looking forward to your next visit. Safe travels until then!

10/10 Fantastiskt

Jennifer

Everything
Bodde här 3 nätter i mars 2024
Svar från Customer Service 12 mars 2024
Jennifer, we're glad to know you had an exceptional stay at Embassy Suites by Hilton West Palm Beach Central. It's always our aim to provide an all-encompassing experience for our guests. We eagerly await your next visit.

4/10 Dåligt

Anja

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel is in desperate need of renovation. They have no food service during the day..the restaurant/bar does not open until 5:30. The rooms are very old and housekeeping never came to our room and we were in need of towels and washcloths. But I will say that the front desk staff is very friendly with excellent service!
Bodde här 2 nätter i mars 2024
Svar från Customer Service 4 mars 2024
Anja, thank you for taking the time to share your feedback. We're glad to hear you found our reception team welcoming and helpful. Regarding your concerns, we continuously strive to improve our offerings and services for our guests. We take note of your comments about room upkeep and dining availability. Please bear with us as we look into these matters, aiming to provide a better experience. Appreciate your patience and understanding.

8/10 Bra

Agnes

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel close to airport, rental car return, close to a lot of restaurants/ attractions.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 27 feb. 2024
Agnes, it's lovely to hear that the location of Embassy Suites by Hilton West Palm Beach Central was convenient for you, offering proximity to numerous restaurants and attractions, alongside easy access to airport and rental car services. We're thrilled that our prime location helped enhance your stay. We appreciate your review and look forward to welcoming you back in the future.

10/10 Fantastiskt

Kola

Bodde här 4 nätter i februari 2024
Svar från Customer Service 20 mars 2024
Kola, thank you for choosing Embassy Suites by Hilton West Palm Beach Central. We're thrilled to note your high rating and sincerely hope your stay with us was pleasant. We look forward to welcoming you back on your next visit to West Palm Beach. Safe travels!

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property but a little run down on the exterior
Bodde här 1 natt i februari 2024
Svar från Customer Service 25 feb. 2024
Linda, it's delightful to learn you found the Embassy Suites by Hilton West Palm Beach Central to be a nice property. We continuously strive to improve our guest experiences and your observations regarding the exterior will be taken into consideration. We warmly welcome you back on your next visit.

10/10 Fantastiskt

Ilonka

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Viajamos en familia y La pasamos muy bien,es súper silencioso y te permite descansar. el personal muy amable y educado, y lo mejor de todo es que el desayuno es variado y tienen un chef que hace omelete
Bodde här 1 natt i februari 2024
Svar från Customer Service 26 feb. 2024
Ilonka, estamos encantados de saber que usted y su familia disfrutaron de su estadía en Embassy Suites by Hilton West Palm Beach Central. Nos complace saber que el ambiente sereno permitió el descanso y que usted encontró a los miembros de nuestro equipo atentos y corteses. Estamos encantados de que haya disfrutado de nuestro variado desayuno y especialmente de las tortillas preparadas por nuestro chef. Esperamos poder darle la bienvenida de vuelta pronto.

6/10 Okej

Ronald, Lakewood

Bodde här 1 natt i februari 2024
Svar från Customer Service 20 mars 2024
Thank you for sharing, Ronald.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

8/10 Bra

Meghan

Reste med familjen
Gillade: Renlighet och personal och service
Jessie at the Front desk - 5 stars! Great location - strange set up. Bar/restaurant hours extremely limited - you also can not order from the bar if eating at the restaurant - but, you can eat IN the bar off the restaurant menu. We had a lovely corner suite (beware of the blinding lights from the Gulf simulator!). For being next to the elevator and airport, room was quiet! A/C was broken - they fixed it. Tiny ants everywhere in room - front desk just said "sorry".
Bodde här 2 nätter i februari 2024
Svar från Customer Service 22 feb. 2024
Meghan, it's wonderful to hear your positive feedback for Jessie and our location. We're so pleased you liked your quaint corner suite and appreciated the tranquil environment it offered despite its proximity to the elevator and airport. However, we're sorry to hear about your experience with certain amenities and the unexpected encounter with ants. Please rest assured that we have noted your feedback and will take the necessary measures to improve. We're glad that the A/C issue was promptly resolved and we hope this minor setback didn't greatly affect your overall experience. We look forward to serving you better on your next visit.

8/10 Bra

Reza

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
It was ok. But considering price paid the property wasn’t as clean as hoped. The kitchenette sink didn’t work properly. The faucets were too tight. The room overall felt like it needed work and maintenance
Bodde här 3 nätter i februari 2024
Svar från Customer Service 22 feb. 2024
Reza, thank you for sharing your feedback. We understand your expectations for cleanliness and we regret to hear that you encountered difficulties with the kitchenette utilities. Our team is keen to maintain every aspect of the room in top condition for each guest, and your feedback allows us to focus our attention where it's most needed. We strive to attain complete guest satisfaction and your feedback is instrumental in helping us improve. We hope to have another opportunity to better serve you in the future.

8/10 Bra

John Sergeant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Customer Service 21 feb. 2024
Thanks for the 4/5 rating, John!We're thrilled you enjoyed your time at Embassy Suites by Hilton West Palm Beach Central so much! We look forward to sharing an even better experience with you soon.

8/10 Bra

Francisco

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Conveniently located. A bit short staffed.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 20 feb. 2024
Francisco, it's lovely to hear you appreciated the prime location of Embassy Suites by Hilton West Palm Beach Central. Regarding manpower, we're always refining the scheduling process to ensure guest needs are fully met. Your feedback helps us improve and we hope to welcome you back during your next visit to West Palm Beach.

10/10 Fantastiskt

Roland, New York

Great customer service, wonderful experience and very helpful.
Bodde här 1 natt i februari 2024
Svar från Customer Service 19 feb. 2024
Roland, it's fantastic to hear that you had a wonderful experience at Embassy Suites by Hilton West Palm Beach Central. We always strive to provide top-notch service and it's truly rewarding to know you found our team members very helpful. We hope to welcome you back for another fantastic stay in the future.

10/10 Fantastiskt

Ivette

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 1 natt i februari 2024
Svar från Customer Service 15 feb. 2024
Thanks for the perfect rating, Ivette!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Embassy Suites by Hilton West Palm Beach Central.

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved this hotel that we booked on the spur of the moment. It’s an Embassy but suite was roomy, room clean, buffet hot and cold breakfast included, evening happy hour included. Staff was helpful and prompt.
Bodde här 1 natt i februari 2024
Svar från Customer Service 15 feb. 2024
Patricia, it's fantastic to hear your spontaneous visit to Embassy Suites by Hilton West Palm Beach Central was pleasing. We're thrilled that the spaciousness of our suites, cleanliness, comprehensive breakfast, and evening social hour were all part of your commendable experience. It's also heartening to know our team members were able to assist you promptly and effectively. We appreciate your kind words and look forward to delighting you once more on your future visits.

10/10 Fantastiskt

FABIOLA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is conveniently located by the airport. It’s clean and the view from my room was beautiful. I also love breakfast and the welcome reception every afternoon.
Bodde här 2 nätter i december 2023
Svar från Customer Service 13 feb. 2024
Fabiola, it's wonderful to hear you enjoyed your stay at Embassy Suites by Hilton West Palm Beach Central. We're delighted the convenient location, cleanliness, beautiful views, and our welcome receptions met your expectations. Our breakfast certainly is something our guests often appreciate. We hope we'll see you again soon!

8/10 Bra

Laura

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Our stay was fine until we decided to dine in their restaurant. We waited for over an hour and 30 minutes for two burgers. The other tables around us ended up leaving because they were there longer and never received their food. Bad communication between the staff. The manager seemed surprised that we still didn’t receive our order after waiting that long when he was the one who took our order. We ended up leaving because of the wait. All we received was an apology for the wait. Besides that, the stay at the hotel was fine. We just decided to dine outside of the restaurant after that.
Svar från Customer Service 12 feb. 2024
Laura, it's good to hear that your stay at the Embassy Suites by Hilton West Palm Beach Central generally met your expectations. We regret the oversight during your dining experience at our restaurant though and appreciate your graceful patience. Our team members' coordination is something we usually pride ourselves on, and we're sorry if that wasn't demonstrated during your visit. Your feedback is invaluable and we'll certainly be addressing the points you raised to prevent future delays. We look forward to the opportunity to welcome you back and provide an improved holistic experience.

10/10 Fantastiskt

Evelith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great rooms
Bodde här 1 natt i december 2023
Svar från Customer Service 11 feb. 2024
Evelith, we're thrilled to hear you enjoyed your stay at Embassy Suites by Hilton West Palm Beach Central, particularly the spaciousness of our accommodations. We can't wait to welcome you back during your next visit. Thank you for choosing us and sharing this wonderful feedback!

10/10 Fantastiskt

GEORGIA, LAWTON

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent
Bodde här 2 nätter i januari 2024
Svar från Customer Service 3 feb. 2024
Thanks for the fantastic review, Georgia!It's excellent you had such an amazing stay at Embassy Suites by Hilton West Palm Beach Central! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

8/10 Bra

Sherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is close to the airport. It is pretty close to downtown West Palm Beach. I liked the daily breakfast especially the freshly made omelet every morning. I was able able to get two complimentary drinks from the bar, every evening.
Bodde här 5 nätter i januari 2024
Svar från Customer Service 30 jan. 2024
Sherine, it sounds like Embassy Suites by Hilton West Palm Beach Central's convenient location and daily breakfast especially the omelette station were highlights of your stay. We're also glad to hear that you appreciated the complimentary evening beverages. We look forward to welcoming you back soon for another comfortable stay.

8/10 Bra

julie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms very quiet and spacious Wish they had more hours for bar and restaurant Need more coffee in room
Bodde här 3 nätter i januari 2024
Svar från Customer Service 28 jan. 2024
Julie, it's fantastic that you appreciated the calm and roomy nature of Embassy Suites by Hilton West Palm Beach Central. We acknowledge your input concerning extending the bar and restaurant hours as well as the provision of additional in-room coffee. Assuredly, your feedback will prove beneficial as we continually strive to enhance our guest experience. We would be thrilled to welcome you back in the future.

10/10 Fantastiskt

Lori

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful lobby, comfortable beds, free drink and apps for happy hour and very convenient to get to the airport for an early flight.
Bodde här 1 natt i januari 2024
Svar från Customer Service 27 jan. 2024
Lori, we're thrilled to learn that you had a superb experience at Embassy Suites by Hilton West Palm Beach Central. It's fantastic that you found our lobby enticing, our beds comforting, and our complimentary refreshments to your liking. We're glad that our location made your travels easier. We hope to welcome you back for another exceptional stay soon.

6/10 Okej

Terry

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Good Stay, staff was friendly place was as clean as an elderly building could be. My take is this, the photos online don’t represent the real state of the hotel. It’s really really beat. No way was I going in that pool. As we looked at the building the windows I mean all the outside windows were beat up. The Hotel is OLD but not European old, USA ghetto old. Upgrade the online photos. Once we arrived ya just can’t find another hotel in a unfamiliar city.
Bodde här 1 natt i januari 2024
Svar från Customer Service 25 jan. 2024
Terry, thank you for taking the time to leave a review. It's good to hear you found our team members friendly and the environment tidy. Notably, the aspects relating to the hotel's exterior and photos shared online have been noted. We continuously strive to present an accurate representation that allows our guests to set their expectations effectively. We value your feedback as it aids us in improving our guest's experience. We hope to welcome you back for a better stay in the future.

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Customer Service 22 jan. 2024
Thanks, Luis! It's outstanding your time at Embassy Suites by Hilton West Palm Beach Central was fantastic. We can't wait until your next visit!

10/10 Fantastiskt

tom

Bodde här 1 natt i januari 2024
Svar från Customer Service 20 jan. 2024
Thanks for the perfect rating, Tom!We're pleased to hear that you have fully enjoyed your stay at Embassy Suites by Hilton West Palm Beach Central, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 Bra

COLLIN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and quiet, need more dining options/times.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 17 jan. 2024
Collin, it's great to hear that you appreciated the tranquility at Embassy Suites by Hilton West Palm Beach Central. Thank you for your suggestion about expanding our dining hours and options. We value feedback like yours as it helps us identify where improvements are needed. It would be our pleasure to welcome you back in the future.

10/10 Fantastiskt

Joseph

Bodde här 6 nätter i december 2023
Svar från Customer Service 17 jan. 2024
Joseph, thank you for choosing Embassy Suites by Hilton West Palm Beach Central for your stay. It's wonderful to know you had a 5-star experience with us. We can't wait to welcome you back in the near future!

10/10 Fantastiskt

Christine, Pepperell

Bodde här 1 natt i januari 2024
Svar från Customer Service 5 feb. 2024
Thank you for this excellent rating, Christine!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Embassy Suites by Hilton West Palm Beach Central! We'd love to host you again someday for yet another unforgettable visit.

4/10 Dåligt

Kourtney

Bodde här 4 nätter i januari 2024
Svar från Customer Service 17 jan. 2024
Kourtney, it's disappointing to hear that your recent stay wasn't completely satisfying. We value every feedback and would appreciate you sharing specifics on how we can improve our services for a better experience in the future.

8/10 Bra

Patricia A

Bodde här 1 natt i januari 2024
Svar från Customer Service 16 jan. 2024
Patricia, it's delightful to learn that you had a satisfying experience at Embassy Suites by Hilton West Palm Beach Central. We appreciate your rating and hope to serve you again soon. Your continued patronage is cherished.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect
The hotel was very accommadating to our needs. We were a party of 6, they had a room that fit our group. They allowed us to check in early when we arrived back from our trip. They gave us 2 free drinks for each adult in our party. The room was clean and neat. And they shuttled us at 4 am back to the airport.
Bodde här 1 natt i januari 2024
Svar från Customer Service 14 jan. 2024
Jennifer, it's wonderful to hear that you and your group found The Embassy Suites by Hilton West Palm Beach Central to be accommodating. We're delighted that you appreciated our early check-in service and our courtesy drinks. Your mention of our clean and neat rooms and convenient shuttle service is also greatly appreciated. We hope to welcome your party back in the future.

8/10 Bra

Stanislau

Bodde här 1 natt i december 2023
Svar från Customer Service 13 jan. 2024
Stanislau, we're glad to see you had a positive experience at Embassy Suites by Hilton West Palm Beach Central. We appreciate your feedback and look forward to welcoming you again in the future.

6/10 Okej

Rebecca

Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Rebecca, it seems you had a neutral experience at the hotel. We're committed to improving guest experiences and your feedback is vital in this endeavor. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

10/10 Fantastiskt

Emily

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Thank you for sharing your perfect rating with us, Emily!It's wonderful to see how much you appreciated your time at Embassy Suites by Hilton West Palm Beach Central! We want everyone to feel right at home at Embassy Suites by Hilton West Palm Beach Central. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!