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Recensioner av Homewood Suites West Palm Beach

3 out of 5
Homewood Suites West Palm Beach
2455 Metrocentre Blvd, West Palm Beach, FL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 441 av 841 recensioner" "
8 - Bra i betyg. 247 av 841 recensioner" "
6 - Okej i betyg. 82 av 841 recensioner" "
4 - Dåligt i betyg. 36 av 841 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 841 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra familjehotell till ett överkomligt pris. Väl tilltagna rum. Bra med kök och kyl/frys. Och en mycket bra frukost. Man kunde utnyttja hotellets alla faciliteter. Tex gym, data, kaffe/te grill. Härligt med en uppvärmd pool. Tillmötesgående personal i receptionen. Något mer reserverad personal i köket.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff and very clean property.
Bodde här 1 natt i april 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

10/10 Fantastiskt

Danielle

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay here. I was a little worried after reading the reviews, but we were very happy. Staff was friendly and accommodating. The woman who was in charge of breakfast each morning greeted us each morning with a smile and was happy to get anything we needed. Staff at the front desk was also friendly and helpful! We chose to not have housekeeping during our week stay, but they gave us new towels when we asked. The hotel is close to area attractions and we were able to make it to the beach almost every day we were there! We would definitely stay again if we travel to FL again!
Bodde här 7 nätter i april 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

8/10 Bra

Vannam

Bodde här 2 nätter i april 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

10/10 Fantastiskt

Allan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location, everyone was very helpful…
Bodde här 1 natt i april 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

10/10 Fantastiskt

Mark

Bodde här 1 natt i april 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

10/10 Fantastiskt

Barry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 5 nätter i mars 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff very cheerful and helpful
Bodde här 1 natt i mars 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

8/10 Bra

Danielle

Bodde här 2 nätter i februari 2024
Svar från KN 30 apr. 2024
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon. Kenya NewtonAssistant General Manager

10/10 Fantastiskt

Nitin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

Robert

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was disappointed by three things 1) because I booked through Expedia it appears I will not get Hilton Honors points very disappointing 2) It took over an hour ana half for the front desk to honor a request for a plunger 3) There was no iron in my room and when they sent one up it did not work they finally did get one that worked. I am disappointed in that for the amount of money paid I could not get linens and my room made up everyday, I ad to request fresh towels on the days they did not service the room NJust poor customer ervice
Bodde här 8 nätter i januari 2024

8/10 Bra

Benjamin

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Night staff acted like I was asking for them to go to the pits of hell and back when I asked for extra pillows and a blanket. Day staff very nice and friendly and accommodating!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Dakirra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Arlyne

Gillade: Renlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Kristin

Bodde här 5 nätter i januari 2024

8/10 Bra

Derwood

Reste med sin partner
Clean room ( May have some pet urine in the room previously). Very friendly and accommodating staff, great location for our needs, Hot water in shower was limited. I recommend staying here.
Bodde här 1 natt i januari 2024

8/10 Bra

Susan

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
With the exception of Niya, I have never met a more UNFRIENDLY staff. There were no smiles and no pleasantries. The room was nice but there was a used bar of soap left in the shower. The tile entry floors and the tile halls floors were very dirty. I expected more from a hotel that carries the Hilton name.
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good, but can be better
I liked the ubication of the hotel. Some of the employees were kind and went the extra mile in service. When the clean the room they did it with excellent, but in 9 days stay I had to ask for cleaning service to get only one- that wasn't ideal, especially when a sign said that the room service will be done every other day.
Bodde här 9 nätter i december 2023

8/10 Bra

Joseph

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Marina

Reste med familjen
Bodde här 9 nätter i december 2023

8/10 Bra

Mor

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Will not go back to this hotel
The positive thing about the hotel is that it is newly renovated, and the facility is mostly clean. However, we arrived in the late afternoon after a very long drive and could not find the lady at the front desk, it took her almost 15 minutes to arrived and do our check-in. We booked 2 rooms, one room smelled very bad. They called the guy to clean the room and spray some good smell - but it didn't help. We had to buy air refresher. At check in we were told that they clean every 3 days, after 4 days I asked about cleaning and was told only after 4 days, and per request- so I requested and cleaning was amazing, but it was the only time they cleaned our room in the 9 nights we were there. Every day we had to ask for clean towels, and everyday the same story, they didn't have, and we had to explain why we need it, most of the days we got pool towels because they didn't have clean ones. Asking for towels was uncomfortable and it always felt like a huge issue for them, same for toilet paper, which we had to ask for - every time. Internet was extremely slow. All in all - I was very disappointed with the service. It was an expensive hotel, and the service was just bad!
Bodde här 9 nätter i december 2023

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2023

10/10 Fantastiskt

Queen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was great. Me, my husband and two kids stayed here in one of their suites for 3 nights while visiting in law during the New Years Holiday. Easy check in and check out. We will be staying again in the near future.their
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Marcos, davie

Reste med familjen
Bodde här 2 nätter i december 2023

8/10 Bra

Ronetta, Somerset

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

Siddharth

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stay was comfortable. Rooms are clean and well maintained. Kitchen fully equipped
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Bradley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ajay

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice clean hotel, good location
Nice pet friendly hotel. Bed was comfortable. I had a small dog with me.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great experience
Front desk ladies were so friendly and welcoming. They had been sold out the night before and we had just a short wait to see if room was ready. Breakfast was great. Room was wonderful.
Bodde här 1 natt i december 2023

6/10 Okej

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
When I made the reservation I was told the pet fee was $50.00, when I checked in I was told it was $100.00,
Bodde här 1 natt i december 2023

8/10 Bra

Cristina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i november 2023

10/10 Fantastiskt

Byron

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Venita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Homewood of West Palm Beach
Homewood Suites is one of my favorite places to stay when i travel. This one is no exception! We arrive esrlier than ck inand they were still cleaning rooms..secsat in the downstairs area until.it was ready. It took about an hour but the staff made sure we had any accommodation we needed while we waited. The staff throught the Hotel was very friendly and helpful. This Homewood was suburb!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Erik

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 3 nätter i november 2023

8/10 Bra

Lilly, McDonough

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

8/10 Bra

Amani

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Tin

I like it
Bodde här 3 nätter i november 2023

8/10 Bra

Brianna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We checked in late but front desk person smiling and very welcoming to us. The room was cool and very clean and comfortable.
Bodde här 1 natt i november 2023

6/10 Okej

Alejandro

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The housekeeping was terrible in three weeks of stay and just showed one day even the cleaning was requested at the front desk
Bodde här 5 nätter i november 2023

10/10 Fantastiskt

Alejandro

Gillade: Renlighet och boendets skick och faciliteter
The only problem was the cleaning, they did not showed up every 4th day has they informed me.
Bodde här 14 nätter i oktober 2023

10/10 Fantastiskt

Cedric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was as expected !
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Tony

Gillade inte: Renlighet och personal och service
Did not like the customer service and room was very dirty, it had ants on the floor, walls, and door. Not enough body wash and towels, they told me they did not have enough. The kitchen floor was sticky on the day we checked in, even after we asked them to clean they did not clean it for 2 days but it was still not clean properly. The food was very bad and swimming pool was not clean properly. Dirty dishes were left in the dish washer. Overall, the service was very very bad and very very poor customer service. Food was not healthy enough and the quality of the food was very bad.
Bodde här 5 nätter i november 2023

10/10 Fantastiskt

Jalyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från KN 9 nov. 2023
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon.

2/10 Väldigt dåligt

jacqueline

Gillade: Renlighet och boendets skick och faciliteter
My medicated sunglasses disappeared from the dinner table while I was taking a shower. Check every corner of the room and my belongings and can't find it. The weird thing that i saw them before I took the shower. Nobody saw anything and the sunglasses are like $400.oo.
Bodde här 1 natt i oktober 2023
Svar från KN 7 nov. 2023
Thank you for your recent stay with us at the Homewood Suites / West Palm Beach. We're sorry your experience did not meet your expectations. We are taking the appropriate measures to address these problems that occurred during your stay. We appreciate your review.

10/10 Fantastiskt

Delynette

Bodde här 1 natt i oktober 2023
Svar från KN 7 nov. 2023
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon.

8/10 Bra

Christina, Philadelphia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. Spacious rooms.
Bodde här 1 natt i oktober 2023
Svar från KN 7 nov. 2023
Thank you for your recent stay with us at Homewood Suites/ West Palm Beach. We are pleased to hear that you enjoyed staying at our property. We appreciate your review and hope to see you soon.

8/10 Bra

ray

Bodde här 3 nätter i oktober 2023