Hotell i West Point

“Filthy hot tub, floors, no hot breakfast like advertised, no one at front desk. When they did come, rude and unfriendly. We ordered a king suite, got a king room with a crappy hot tub, no bars to get in/ out off it. Paid price of a suite not room. Need a partial refund....”

“Clean , cold A/C , friendly staff . ”

“Nice, clean property. One suggestion - room cleaning service should be every other rather than every three days. Most folks don't stay more than three days, but do need additional/towel refresh after second day.”

“Great staff”

“I had a horrible experience. I booked in advance and when arrived they have given my room up because I didn’t checkin by 6pm and we arrived around 8pmbut I paid for the room already. This was during a busy weekend where the furniture convention was in town and every hotel was book within and 1 and 10mins distance. We were lucky to have found a motel which was horrible and dirty but we had no choice e. This hotel left us in a city with no hotel, no other options and the night staff was so rude...

“Actually Expedia said they allowed pets and in fact they do not! However the manager allowed us to stay and was very kind! ”

“I was not able to even stay this motel. they closed at 8pm! never knew of a hotel/motel to close. i also did NOT receive any access code to get into/check into any room. i was outside of the motel for at least an hour, with customer service from Expedia, AND THEY COULDNT GET IN TOUCH WITH ANYONE EITHER. i called whatever number was on the window, but no one answered nor replied to my text message. i was outside trying to get in touch with someone, ANYONE! til about 945pm. let me not forget to...

“Nice, clean, and friendly employees! We will stay here again, if we’re in the area! ”

“Absolutely magnificent home! Years and years of loving curation provide pure eye candy for visitors while lending a true element of grandmacore nostalgia, exhibiting decades of a life well lived in every available space!! The host, Burnette, is a lovely lady and greets you with the warmth of a grandmother, happy to welcome you in with a cup of hot tea! Breakfast was a scrumptious homemade quiche and cherries jubilee! We look forward to returning!! ”

“Everything about my stay was excellent ”

“good”

“The bed was horrible and had dog hair on one of them. The sheets were dingy and we went an bought sheets to sleep on after I Lysol the mattress. The lamp shades and ceiling had mold on it over the bed. ”

“Clean ”

“The staff at check-in and check-out were friendly and helpful. Check-in was slow but it appeared to be complicated software. The room and bathroom were clean. Third floor elevator request button would not light so I could never be sure the elevator was coming. The bed was comfortable but I really wish hotels would provide a few pillows with volume as opposed to puffy pillows that flatten as soon as they are put to use.”

“Everything was clean and welcoming ”