Hotell i West Point

“We had a wonderful stay here. Everything was clean, easy to access, and well‑kept throughout the property. The staff were friendly, accommodating, and always willing to help, which made our visit even better. We would absolutely stay again the next time we’re in Kentucky.”

“Very fresh hotel. Girl in the reception was very nice and sweet but overall service was kind of non existing which is fine but obviously doesn’t give 5-stars. We had a double queen bed room and it was really nice and clean. Doors let through a lot of noice but apart from a child crying and some normal noise it was fine. We will visit family more times and will most likely stay there again. ”

“breakfast was fair same thing everyday fitness room 2 machines broke”

“Everything thing was excellent!”

“Hilton properties are not what they used to be. This hotel and the staff are a good example of that. Very unfortunate.”

“Pool is small but enough to cool you down. I almost got locked in the bathroom. The door was not lock but we couldn’t get it open!!! I let the front desk know it took 2 people pushing to get the door open. Also pets are allowed but you cannot leave them alone in the room. There is no breakfast either which I knew none of this until I was at the hotel. It’s not posted anywhere.”

“Misleading star rating (not a three star) and Do not recommend! Room was not well cleaned (old hair everywhere, generally dirty, broken toilet etc). The front desk staff was nice and food was good but restaurant’s servers were discriminatory and misinformed about ADA protections for service dogs. Hotel room was way too expensive, dirty, and definitely WAS NOT a three start hotel.”

“Perfect stop to sleep on a road trip. We came in very late and the person who checked us in was excellent. The room was clean and the breakfast was great.”

“Stayed in a pet friendly room. The entire hallway smelled terrible but our room was another level of horrid. The floors were upon arrival were so dirty that our sock turned black. The walls and baseboards were covered in spray marks, dirt, and dust. Before I checked out, I pulled the sheets off for housekeeping and noted fresh looking pee stains (that my animals did not do) to the mattress covers and one had dirt marks all over it. Breakfast was the typical hotel breakfast. There was a pool...

“Good”

“Great location and great staff!”

“Friendly staff and very helpful”

“Was okay”

“Unfortunately, I'm not good at remembering names but the lady that checked us in and was there all three nights was so very helpful and accommodating. They are going thru major renovations. The only complaint was the breakfast bar was lacking in selections. >”

“Room was very clean and beautiful”

“The room was nice and clean. Staff was friendly. The breakfast was not that that great especially the coffee which was very weak.”