Hotell i West Springfield

“A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.”

“Everything was clean. Hot tub was broken. No sheets or blanket for pull out sofa. Couldn’t get in gym. Breakfast was so so. ”

“Room Very nice alots of Space to move around”

“The good: Room was clean; loved the shower; great shampoo & conditioner The not so good: There was no butter for the toast, English Muffins, etc.; there wasn't an extra roll of toilet paper in the room; the check-in clerk was not very friendly. I didn't like the way the side snack room was set up. Not the fault of the hotel, but the Bayfront Parkway is under construction and I had a terrible time following the detour back to the hotel in the dark.”

“Great view. Hated that the 5th floor bar was open to the public. Half of the front desk staff were unfriendly. They other half were courteous and helpful. Waitress at breakfast went out of her way to interact with my 5 year old and was the highlight of our visit.”

“Good Hotel :)”

“Breakfast and breakfast crew were amazing. On the hotel:The staff were helpful and the rooms were generally clean but just a bit run down. For example:Someone had ripped the shampoo bottle out of the shower and it wasn't replaced. Would stay there again because it was a good value for what it was. ”

“The room was perfect for our family. We had a great view of the bay and also the construction on the bayfront (perfect for a toddler!). The location is great because you can walk to basically anything on the bay and also downtown if you want a longer walk up State or French Streets”

“Room was great. Staff was great. The only problem was the heat. Changing the thermostat and fan in the room had no effect, the amount of heat coming out was the same all night. I was cold all night even after turning it up as high as it would go.”

“Was an excellent stay”

“Everything was good and the staff very good service ”

“Beautiful home and surrounding! Hosts were wonderful and very helpful! Will Definitely be coming back!!”

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“We always stay here but this time the heater shut down, the carpet needed cleaning, there was a liquid dripped down the front of the heater and the Wi-Fi was slow. Very disappointed.”

“Very nice hotel. Breakfast was great and the pool . Friendly staff too ! Definitely would recommend ”