Hotell nära Western Massachusetts Hospital

“Our room was clean and comfortable but we had several issues with the bathroom. Saturday morning we reported that the toilet seat was loose, the bathroom sink was not draining and that the shower doors would not stay shut. We were told it would be taken care of by the time we returned. The toilet seat was fastened but nothing else was addressed. No room service with fresh towels, coffee pod refills or tissues since there were only 2 in the box. I mentioned the remaining 2 issues at...

“The staff are helpful sans polite. This is a solid four star hotel. Don’t be a cheap mook, book today.”

“Not e”

“Friendly and privatlyowned place. When you are looking for something different than the mainstream hotels.”

“Staff was courteous. Parking easy. Exercise Room sufficient. Breakfast good!! Rooms clean and comfortable. TV could have offered more stations. Nice stay all in all though for the price!!”

“The hotel is dated. When we asked where a restaurant was the front staff didn’t know. Overall it was just a place to sleep while on the road and did it’s purpose”

“I left àt 1 am , Wi-Fi bad , ac bad , the tv didnt work ànd I saw a mouse .”

“Bra läge för vår resa. Finns ett köpcentrum i närheten med restauranger. Ok frukost. Gratis parkering. Stort och bekvämt rum med stort kylskåp. ”

“Detta var ett mkt välskött hotell med trevlig och hjälpsam personal. Vad vi inte visste innan vi kom dit var att de inte städade och bytte handdukar varje dag men när vi bad om något så fixade de det direkt så det var inga problem. Det finns en hel del restauranger och butiker i hotellets närhet, men som i stort sett alltid så ska man ha bil för att ta sig mellan allt. Vi tycker att det var mycket prisvärt att bo här”

“There was 3 couple in”

“Shops nearby, the staff was not helpful, don't ask for towels, pillows, quiet, police everywhere looking for people with warrents. It's endless. Wifi sucks, doesn't work for crap. TV was awful. It's cheap but not worth it. Specially when we got a king size bed with 3 flat pillows, it was my mother and I and he wouldn't give us any more pillows or give me any extra towels.”

“Stort tack till vänliga och serviceinriktade Barbara som gjorde vår frukost till en fantastisk upplevelse. ”

“For me entering a hotel a have welcoming staff it’s essential. It a great feeling to be greeted and answered all questions. I was amazed that the ladies at the front desk both speak Spanish. Isha explained everything with so much patience and then our room was excellent. Looked like a small apartment with mini kitchen and even a dishwasher. Breakfast was included and to my surprise it was a complete breakfast. Large variety of waffles, eggs and bacon, oatmeal with all the fixings, yogurt, cereal...

“Work night sometimes day shift and room had issue with the TV other than that room was well cleaned and maintained lobby was clean and staff very helpful”

“Nice hotel. I would stay again .”