Familjehotell i Western Oregon

"I largely enjoyed my stay at the Heathman Lodge. It is a nice hotel with a bit of rustic character, unlike the dull and very formulaic chains. The room was comfortable and quiet and the staff were friendly and helpful. Unfortunately breakfast was not available due to some renovation work but there was an IHOP only 10 minutes’ walk away. My only disappointment was a nasty little surprise when checking out. Having paid for the room in advance and not used any optional services I wasn’t expecting any incidentals, but I had been charged a $15 ”Facilities Fee”. I asked what this was and was told it covered things like the parking(!), the pool, the gym and a couple of other amenities. These, as well as being pretty standard at hotels at this price level, were all cited in the Expedia listing, and any of them could have formed the basis of my choice of this hotel (although not in my case as I didn’t make use of any of them). So I feel that these should be included in the room rate and can see no justification for levying a $15 surcharge which is not mentioned anywhere in the Expedia listing. While the amount is small, this ”hidden extra” feels arbitrary and, frankly, dishonest. "

"This is one of the worst hotels I ever stayed in. If you’re thinking about staying here I would recommend you to reconsider. Our room hadn’t been cleaned. When we immediately talked to the reception about that they sent some kind of manager who just wiped the kitchen counter. But the crumbles all over the floor and the dirty bath tub wasn’t taken care of. We complained about this lack of cleaning two times after that and all they did was to make the bed, 24 hours after we checked in. "

"Nice location and nice room! Ventilation was a little bad in the bathroom but wouldn’t have been a problem if it wasn’t raining outside (lol). We recommend staying here! "