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Recensioner av La Quinta Inn & Suites by Wyndham Lake Charles - Westlake

2.5 out of 5
La Quinta Inn & Suites by Wyndham Lake Charles - Westlake
1008 Sampson St, Westlake, LA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 363 av 805 recensioner" "
8 - Bra i betyg. 214 av 805 recensioner" "
6 - Okej i betyg. 86 av 805 recensioner" "
4 - Dåligt i betyg. 62 av 805 recensioner" "
2 - Väldigt dåligt i betyg. 80 av 805 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Summer

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i maj 2024

6/10 Okej

Shaun

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ve stayed here twice before, but the quality has gone down hill. I booked a single king bed, but their cleaning staff was behind schedule when I checked in at 5pm, so they gave me a double bed (same price). The room had a strong chemical smell, as if someone had smoked in the room and they tried to cover it up.
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Carl

Reste med familjen
This place is the worst La Quinta I have stayed in.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

ADALBERTO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing, Place clean and relaxing
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rena

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff was wonderful
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

latasha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Diana

Bodde här 1 natt i februari 2024

8/10 Bra

Marilyn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super comfortable bed. Good breakfast. I was given the last room at the end of the hall so I could constantly hear the slamming of the side entrance door as guest came & went all night & morning long.
Bodde här 1 natt i april 2024

8/10 Bra

Liz

Gillade: Renlighet och bekvämligheter
Nice people, clean, breakfast ok.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Samantha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean rooms , nice and quiet.
Bodde här 1 natt i april 2024

8/10 Bra

Savvy

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Bathroom mirror was dirty and the bathroom door wouldn’t close all the way. There was also no fan I could find for the bathroom. You could tell some things around the property were old such as the elevator but besides that it was great!
Bodde här 1 natt i april 2024

8/10 Bra

Tamekia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

robert w

Reste med sin partner
no foods or beverages offeref unless you are willing to pay $3 for a bottle of water or $3-5 for chips or snacksthe free breakfast wasn't more than barely edible (one bite of egg, sausage and biscuits &gravy the rest thrown out because of blandness of food! went yo waffle house instead!
Bodde här 1 natt i mars 2024
Svar från Management at LQ 28 mars 2024
Thank you for staying at La Quinta Inn. I have checked the prices: water is 2, chips and snacks are 2 which has been same for past several years. For our free complementary breakfast, we serve egg patties, sausage links, waffles, 3 type of cereals, boiled eggs, yogurt, oatmeal, bread and toast, muffins, pastries, bagels, fresh fruits etc which is above and beyond Wyndham breakfast standards. I am sorry to not meet your breakfast needs but I am hoping you give us another chance on your future travels. Thank you and have a blessed day.

8/10 Bra

Antoinette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was close to what we went for.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jake

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Went to lake Charles for casino trip stayed here one night. Very convenient for us rooms and staff very nice would stay again
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Roberto

Gillade inte: Renlighet
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Lakeisha

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
When we checked into the room and did an inspection, we noticed it was not properly cleaned hair strain on sheet, hair strain in various sections of the bathroom. The chair was dirty like crumbs or something. No management on duty the entire weekend.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Deanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place but I was put right next to the exit door and it was very loud and repetive well into the night and again in the morning
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Emma

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
I like the building
Bodde här 1 natt i mars 2024

6/10 Okej

Greg

Reste med familj och småbarn
Property is ok, breakfast is ok, staff is helpful but.. Problems; Wall paper coming off wall, no toilet seat, cracked sink, coffee pot but no cups, and locked in elevator for 15 minutes as it malfunctioned! All small things except elevator ! Attention to detail would go a long way!!
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Reverend Paul C.

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My wife slipped and fell in the shower and the front desk clerk wouldn’t even call 911, I had to call them for myself to get my wife help. I’m really disappointed about my stay and the injury my wife sustained!!!!!!!
Bodde här 2 nätter i mars 2024

6/10 Okej

Alejandro

Reste med sin partner
Gillade: Renlighet och personal och service
Rooms are nice and clean. Just too much outside noise after hours.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Edgar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Joyce

Bodde här 3 nätter i februari 2024

8/10 Bra

Ingrid, Houston

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean, nice, and up-to-date.
Bodde här 1 natt i februari 2024

8/10 Bra

ni-keshia, Manvel

Reste med sin partner
Room was clean! Breakfast was just ok. Normal property to me
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Vetress

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Kenneth

Reste med sin partner
Poor cleaning. Dirty wash rag in shower. Been a while since I have left a tip! Poor breakfast. Never again!
Bodde här 1 natt i februari 2024
Svar från Management at BW 14 feb. 2024
Thank you for staying at La Quinta Inn Westlake. Since we can’t change your reservation like you wanted because this was booked online please do not write bad about hotel and biased review.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Management at LQ 14 feb. 2024
Thank you for staying at La Quinta Inn Westlake and giving a perfect 5 star score. We look forward to seeing you again on your future travels.

6/10 Okej

CAROL

Wish they had shuttles to casinos in the area
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Mason, WEST JORDAN

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från La Quinta Inn 29 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a perfect 5 star score. We look forward to seeing you again on your future travels.

10/10 Fantastiskt

Benita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från La Quinta Inn 29 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a perfect 5 star rating. We look forward to seeing you again on your future travels.

10/10 Fantastiskt

Matishe

Bodde här 1 natt i januari 2024
Svar från La Quinta Inn 29 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a perfect 5 star rating. We look forward to seeing you again on your future travels.

8/10 Bra

Nsenge

Svar från La Quinta Inn 29 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a 4 star score out of 5. We look forward to seeing you again on your future travels.

10/10 Fantastiskt

Oliverio

Bodde här 1 natt i december 2023
Svar från La Quinta Inn 29 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a perfect 5 star rating. We look forward to seeing you again on your future travels.

10/10 Fantastiskt

paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome place to stay!
It was a great stay. Nice clean room and checking in/out was a breeze! The young lady at the counter was very awesome to talk too! Nice place to stay and goo breakfast too!!
Bodde här 1 natt i januari 2024
Svar från La Quinta Inn 29 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a perfect 5 star rating. We look forward to seeing you again on your future travels.

2/10 Väldigt dåligt

Cemal

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Georgia

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management at LQ 8 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a 4 star score out of 5. We look forward to seeing you again on your future travels. Happy New Year

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Ugh
Well, let’s just say it was convenient but not as comfortable as we would have liked. Poor pillows, noisiness and an over charge were the reason for the low rating.
Bodde här 2 nätter i december 2023

8/10 Bra

Bill

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management at LQ 8 jan. 2024
Thank you for staying at La Quinta Inn Westlake and giving a 4 star score out of 5. We look forward to seeing you again on your future travels. Happy New Year

10/10 Fantastiskt

Shaun

Gillade: Bekvämligheter
Good value if you’re just coming for some gambling for the weekend.
Bodde här 1 natt i december 2023
Svar från Management at LQ 31 dec. 2023
Thank you for staying at La Quinta Inn Westlake and we appreciate your business. I am thrilled that you enjoyed your stay here and would love to accommodate you again. Thank you for the perfect score. Merry Christmas and Happy New Year.

10/10 Fantastiskt

Chris

Bodde här 1 natt i december 2023
Svar från Management at LQ 30 dec. 2023
Thank you for staying at La Quinta Inn Westlake and giving a perfect score. We look forward to seeing you again on your future travels. Merry Christmas and Happy New Year .

8/10 Bra

Jolie

Bodde här 1 natt i december 2023
Svar från Management at LQ 26 dec. 2023
Hello Osman, Thank you for staying at La Quinta Inn Westlake and giving us a 4 stars out of 5. We appreciate your business and I will make sure your next stay is perfect to meet all your expectations 5 out of 5.

4/10 Dåligt

Matthew

Affärsresenär
Can’t recommend
Booked on hotels.com but hotel would Not honor the price that I booked it for and charged me 100 dollars more. Pet fee was something like 50 dollars also. Room had overpowering smell of Fabuloso. Bed was comfortable. AC loud when it would kick on.
Bodde här 2 nätter i december 2023
Svar från Management at LQ 23 dec. 2023
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you and have a blessed day.

8/10 Bra

osman alberto

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management at LQ 23 dec. 2023
Hello Osman, Thank you for staying at La Quinta Inn Westlake and giving us a 4 stars out of 5. We appreciate your business and I will make sure your next stay is perfect to meet all your expectations 5 out of 5.

10/10 Fantastiskt

Trey

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jasmine was awesome!
We had a great stay. The room was ready and clean. The lobby was beautiful and clean. Jasmine greeted us and let us feel welcome. It was a great value and a wonderful stay
Bodde här 2 nätter i december 2023
Svar från Management at LQ 18 dec. 2023
Thank you for staying at La Quinta Inn in Westlake and we appreciate your business. I am glad you have enjoyed your stay. We take pride in serving our guests and strive for excellence. I hope to see you again at La Quinta Inn in Westlake in your future travels to Lake Charles area. Thank you and have a blessed day.

8/10 Bra

Gayla

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
The staff was incredibly friendly and helpful, however, if you want to shower during non-peak times when few people are using it, you can turn the water on for an hour and it still won’t be hot. The auto circulation is broken so it has to go through the whole hotel; and, the parking lot lights are positioned to shine directly into the windows like the hand of God on your face. Whomever installed them didn’t face the cans downward, but right at the building like a spotlight. Management is reluctant to fix…anything. Given the roach infested options in Lake Charles, this hotel was very clean.
Bodde här 3 nätter i november 2023
Svar från Management at LQ 21 dec. 2023
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you and have a blessed day.

8/10 Bra

Randal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management at LQ 18 dec. 2023
Hello Randal, Thank you for staying at La Quinta Inn Westlake and giving us a 4 stars out of 5. We appreciate your business and I will make sure your next stay is perfect to meet all your expectations 5 out of 5.

2/10 Väldigt dåligt

kevin

Affärsresenär
Gillade inte: Renlighet, personal och service och bekvämligheter
This property is in dire need of new ownership/management. Checked in with no gaps. Television did not work the first night. Room changed the next day. My room was never serviced for five days, towels were thrown on the bathroom counter, with the trash receptacle left outside of the door in the hall and a spare key found on the bathroom counter. Sheetrock repairs were imaginable and not a pretty sight. A clump of sheetrock mud was applied on walls and painted without any sanding. Keycard would not work upon returning to the property daily. Having to go to the front desk each evening after a grueling day was very efficient use of my time. Elevator buttons had some type of red liquid on it.
Bodde här 5 nätter i december 2023
Svar från Management at LQ 17 dec. 2023
Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you and have a blessed day.

10/10 Fantastiskt

GORDON

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management at LQ 17 dec. 2023
Thank you for the perfect score. Have a blessed day and Merry Christmas to you.