Hotell i Westlinton

“I was quite disappointed with my stay. The breakfast was terrible — very limited options and not appetizing at all. The room wasn’t comfortable; I could hear the neighbors talking and even snoring through the walls. The bed was hard and uncomfortable, and to make things worse, the noise from the birds outside kept me up most of the night. Overall, not a pleasant experience and I wouldn’t stay here again. The good thing about the hotel was the location, at the heart of Carlisle. ”

“Great stay”

“I usually stay at Hetland Hall because it is located a bit off and it is quiet. This time though, not so much! There was a wedding reception (on a Tuesday) and I was for some reason given a room just over the ballroom. Extremely loud music until the middle of the night made sleeping impossible. I wasn't informed that there was a party that night and I can't understand why I wasn't given a room in some other part of the hotel. Simply unacceptable.”

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“Staff were great, nice location”

“Centrally situated near to all amenities. My single room was basic but comfortable enough, spotlessly cleaned every day and quiet. Breakfast (included) was plentiful and well cooked and presented. I recommend that you check the hot water on entry as when I checked in I wsinceas very tired after my journey and piled into bed. In the morning I found I had no hot water in sink or shower and went to reception to complain. No problem says the girl, I'll be up in 5 minutes to switch it on. Maybe the...

“Good location with convenient access to the pool and restaurant. Our room was a tad cramped.”

“Freshly cooked breakfast, staff very friendly and helpful, room very clean and comfortable.”

“The room was not clean.”

“The place is really not for business. Internet didn’t work at all during the entire stay. I needed two documents printed, noone could help me. The food was however great and the staff in the restaurant was helpful!”

“Många konstiga grusvägar över fälten in till hotellet, egentligen bara en ordentlig grusväg in. Så lite inte på Google Maps helt. Väldigt nedstrippat på tidstypiska möbler i allmänna utrymmen och inredning är mest från 70-talet vilket är tråkigt. Hade otur med ostädat rumbadrum när vi kom, men det såg personalen till att snabbt åtgärda genom att ge oss ett väldigt fint rum. Bra service.”

“The staff were some of the best we have ever met and met our needs perfectly. They ensured we had a room that was suitable and went the extra mile to achieve this so a big thank you. The property is in the process of being updated but this didn't affect our stay except perhaps to see how well it appears to be going and I'm sure when this is finished they will have a hotel to be proud of. They have only owned this hotel for about 6 months and it is obvious they are making huge efforts to update...

“Very nice staff. Straight forward public house atmosphere. Beer tasting and band playing downstairs well into the evening, but not a significant issue. Nice breakfast and really beautiful surroundings.”

“Poor run down hotel. Bits falling off walls, light not working, shower poor, cramped room. Will not stay here again!”