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Recensioner av Hard Rock Hotel & Casino Sacramento

4 out of 5
Hard Rock Hotel & Casino Sacramento
3317 Forty Mile Road, Wheatland, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 458 av 676 recensioner" "
8 - Bra i betyg. 123 av 676 recensioner" "
6 - Okej i betyg. 39 av 676 recensioner" "
4 - Dåligt i betyg. 22 av 676 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 676 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

samantha

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The hotel was pretty and had easy access to the concert we attended however the bath room needed wiping down it looked like there were spots that needed cleaning and the room was HOT we tried turning on the ac several times and it never turned on. our party had to shower in the morning because we woke up sticky from how hot the room was other than that everything was nice and convenient
Bodde här 1 natt i maj 2024
Svar från Dana 16 maj 2024
Dear Samantha, Thanks for sharing your experience with us. We are so sorry to hear about your experience with the AC unit in the room. Please note we have shared your feedback with our leadership team. We hope to have you back out to try us again soon.

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms were very nice. Everything was clean. Food was great and our waitress was fantastic
Bodde här 1 natt i maj 2024
Svar från Dana 13 maj 2024
Dear Brian, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

8/10 Bra

Judi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and convenient
Bodde här 2 nätter i maj 2024
Svar från Dana 10 maj 2024
Dear Judi, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Samuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Dana 10 maj 2024
Dear Samuel, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Marie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Matthew at check in went above to help. Our room was great and the casino and food were nice as well. The gas station at the end of the parking lot was very convenient.
Bodde här 1 natt i maj 2024
Svar från Dana 6 maj 2024
Dear Maria, Thanks for sharing your experience with us. We're happy to see you had a great visit. We will be sure to recognize Matthew internally for his amplified service! Come back and see us soon!

10/10 Fantastiskt

Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoy the perks for applying for membership club card $20. Room was nice and smelled good. Check in receptionist was very kind. Parking was good I have no complaints. I will return soon
Bodde här 1 natt i maj 2024
Svar från Dana 4 maj 2024
Dear Maria, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
People at the desk, bar and staff in general were really nice. Our room was really clean and comfortable.
Bodde här 1 natt i april 2024
Svar från Dana 4 maj 2024
Dear Patricia, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Alicia

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved how they gave me the option to pick a room...staff was very friendly you dont have to go anywhere else their is entertainment food and other activities in one place i loved the stay i will come back
Bodde här 1 natt i april 2024
Svar från Dana 3 maj 2024
Dear Alicia, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

2/10 Väldigt dåligt

Zulma

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not family friendly either, not enough dining options. All close early too
Bodde här 1 natt i april 2024
Svar från Dana 1 maj 2024
Dear Zulma, Thanks for sharing your experience with us. We are so sorry to hear about your experience with the dining outlets closing too early. Please note we have shared your feedback with our leadership team. We hope to have you back out to try us again soon.

10/10 Fantastiskt

Tyler

Reste i grupp, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Nice venue for concerts
Bodde här 1 natt i april 2024
Svar från Dana 28 apr. 2024
Dear Tyler, Thanks for sharing your experience with us. We're happy to see you had a great visit and enjoyed the concert you attended. Come back and see us soon!

8/10 Bra

Maria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are clean and well kept and new. All staff was friendly and everything went smoothly. Even received a call confirming my stay. Great attention to detail. It’s pricey… I hope to see if I get some comp’d room stays in the future when gambling :) I wouldn’t stay here for any random weekend because I can’t see paying so much for a room.
Bodde här 1 natt i april 2024
Svar från Dana 16 apr. 2024
Dear Maria, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We have been to this hotel a few times and it’s very clean and their entertainment venue is top of the line. The reason I gave it 4 stars is because the dining options fall quite short. There’s huge lines at all the dining options so we ordered from the grind coffee shop and the sandwiches were barely edible. We watched Daniel Tosh (which was amazingly hilarious) and ordered room service after the show. The food was absolutely disgusting and they even missed an item we were charged for. A serious overhaul of the dining options and this hotel would be top notch.
Bodde här 1 natt i april 2024
Svar från Dana 16 apr. 2024
Dear Daniel, Thanks for sharing your experience with us. We're happy to see you had a great visit. We have shared your thoughts on our dining options with our Leadership Team as well. Come back and see us soon!

6/10 Okej

Jason

Affärsresenär
Nothing
Bodde här 1 natt i april 2024
Svar från Dana 12 apr. 2024
Dear Jason, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fun place to stay. Jerry at the front desk was great. Helped us get the lay of the land.
Bodde här 1 natt i april 2024
Svar från Dana 11 apr. 2024
Dear Matthew, Thanks for sharing your experience with us. We're happy to see you had a great visit. We will absolutely recognize Jerry internally! Come back and see us soon!

10/10 Fantastiskt

Erik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Dana 5 apr. 2024
Dear Erik, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

8/10 Bra

Mary Jane

Bodde här 1 natt i april 2024
Svar från Dana 23 apr. 2024
Dear Mary Jane, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Ma Corazon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not too much crowded..big machines..i almost won, begginers luck, but loose..maybe later, next time..most i loved are the history of diff.people, events..i appreciate it, because im into arts and i love informations..thank you..
Bodde här 1 natt i april 2024
Svar från Dana 2 apr. 2024
Dear Ma, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice place to hang out at we enjoyed ourselves, the food we had was very good
Bodde här 1 natt i mars 2024
Svar från Dana 16 mars 2024
Dear Patricia, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

Donna

Gillade: Personal och service och boendets skick och faciliteter
Dinner at the bar at Council Oak Saturday was great! My Mom and Sister loved the Cosmos and Risotto, great food great service.
Bodde här 2 nätter i mars 2024
Svar från Dana 16 mars 2024
Dear Donna, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon!

10/10 Fantastiskt

dorothy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel stay was perfect as we were attending a concert and we wanted to be close. Our only complaint was 3 restaurants were open and the lines were long. This was a Tues night and we were told they asked the 3rd to open for the event. Otherwise a great stay
Bodde här 1 natt i februari 2024
Svar från Dana 16 mars 2024
Dear Dorothy, Thanks for sharing your experience with us. We appreciate the feedback. Come back and see us soon!

8/10 Bra

Sally, Plymouth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Casino was very nice and clean inside. The parking area was littered with trash and just plain dirty. It was easy to get in and out of concert venue. The room was very nice. Staff was great at hotel desk. We checked in on waitlist for restaurant to eat. No one ever text us back. Had to eat snacks we brought. Not happy.
Bodde här 1 natt i februari 2024
Svar från Lissette 1 mars 2024
Dear Sally, Thank you for sharing your recent experience with us. We are sorry to hear about the overall experience you encountered during your visit. We are happy to hear you enjoyed our nice casino and our great team members. Come back and visit again soon.

10/10 Fantastiskt

Alan

Gillade: Renlighet och boendets skick och faciliteter
There are not enough places to eat and there are not enough drink carts. Took about 45 minutes when the girl came around..
Bodde här 1 natt i februari 2024
Svar från Lissette 29 feb. 2024
Dear Alan, Thank you for sharing your recent experience with us. We are sorry to hear about the experience you encountered with our beverage service during your visit. Please know we have shared your feedback with our Beverage Manager to review accordingly with her team.

8/10 Bra

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Lissette 29 feb. 2024
Dear Kim, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon.

10/10 Fantastiskt

Mark

Bodde här 1 natt i februari 2024
Svar från Dana 23 mars 2024
Dear Mark, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient, when there’s a rock show on the same grounds ,
Bodde här 1 natt i februari 2024
Svar från Lissette 24 feb. 2024
Dear Justin, So glad to hear that you enjoyed our event venue on our property.

10/10 Fantastiskt

Alberto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy limpio
Bodde här 1 natt i februari 2024
Svar från Lissette 24 feb. 2024
Hola Alberto, Nos alegra que hayas tenido una buena experiencia! Esperamos verte pronto!

10/10 Fantastiskt

Liz

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från Lissette 24 feb. 2024
Dear Liz, So glad to see you had an amazing visit with us. Come back and see us again soon!

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a very nice hotel. But what was even better is the staff for the hotel as well as the staff for the casino including the dealers were impeccable. You can tell that they consider customer service at top priority and I really enjoyed my stay.
Bodde här 1 natt i februari 2024
Svar från Lissette 16 feb. 2024
Dear Jennifer, So glad to hear that you enjoyed your nice hotel stay and our impeccable dealers and hotel staff. Looking forward to having you back again soon.

4/10 Dåligt

Janice

Bodde här 1 natt i februari 2024
Svar från Dana 23 mars 2024
Dear Janice, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 Fantastiskt

Terri

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Probably the most comfortable bed I've ever slept in.
Bodde här 1 natt i februari 2024
Svar från Lissette 9 feb. 2024
Dear Terri,So glad to hear that you enjoyed the comfortable Sleep like a Rock bedding amenities. Looking forward to having you back again soon!

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Lissette 9 feb. 2024
Dear Catherine, So glad to see that you had an awesome visit with us. Come back and see us soon!

10/10 Fantastiskt

Kevin

Bodde här 1 natt i januari 2024
Svar från Lissette 1 feb. 2024
Dear Kevin, So glad to see that you had an awesome visit with us. Looking forward to having you back again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Concert overnighter
Excellent hotel all the way around. Great customer service as well as good food at the restaurants. Concert venue was very organized. We had an awesome time
Bodde här 1 natt i januari 2024
Svar från Lissette 27 jan. 2024
Dear Valued Guest,So glad to hear you had an awesome time and that you enjoyed the great customer service. Looking forward to having you back soon.

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Lissette 27 jan. 2024
Dear Pamela, So glad to see that you enjoyed the VIBE! Come back and visit soon.

8/10 Bra

jana

Bodde här 1 natt i januari 2024
Svar från Dana 23 mars 2024
Dear Jana, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

10/10 Fantastiskt

Frank

Bodde här 1 natt i januari 2024
Svar från Dana 23 mars 2024
Dear Frank, Thanks for sharing your experience with us. We're happy to see you had a great visit. Come back and see us soon

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Getaway
Everything was fantastic but again like every other Hotel. My wife is disabled and the bed is always too high. No way to negotiate getting her in there
Bodde här 1 natt i januari 2024
Svar från Lissette 22 jan. 2024
Dear Valued Guest, We're happy to hear that everything was fantastic during your visit. We are sorry to hear about the experience you encountered with your guestroom. Please know we have shared your feedback with our Hotel Manager to review.

10/10 Fantastiskt

Andy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Lissette 22 jan. 2024
Dear Andy, So glad your time with us Rocked! Come back and visit soon.

10/10 Fantastiskt

Audrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel is very nice. Love staying there when they have live music or something at the Toyota amphitheater, which is so close.
Bodde här 1 natt i januari 2024
Svar från Lissette 22 jan. 2024
Dear Audrey,So glad to hear that love joining us in our very nice guestrooms. Looking forward to having you back again soon.

10/10 Fantastiskt

Lennie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff was kind and I really enjoyed my stay. Thank you Hard Rock, Sacramento Ca!
Bodde här 1 natt i januari 2024
Svar från Lissette 19 jan. 2024
Dear Lennie, We're happy to hear that you really enjoyed your visit with us and our kind team members. Looking forward to having you back.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Lissette 13 jan. 2024
Dear Lisa, So glad to see that you had a great time during your visit. Come back and see us again soon.

10/10 Fantastiskt

Francisco

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 1 natt i december 2023
Svar från Lissette 10 jan. 2024
Dear Francisco, We're happy to see that you had a great time during your visit. Looking forward to having you back.

10/10 Fantastiskt

jesus, harbor city

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and nice property
Bodde här 1 natt i januari 2024
Svar från Lissette 10 jan. 2024
Dear Jesus,So glad to hear that you enjoyed our clean and nice property. Come back and visit soon!

10/10 Fantastiskt

Harjeet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very nice, clean and comfortable!
Bodde här 1 natt i december 2023
Svar från Lissette 3 jan. 2024
Dear Harjeet, So glad to hear that you enjoyed our very nice, clean and comfortable guestrooms. Come back and visit again soon!

2/10 Väldigt dåligt

Satu

Bodde här 1 natt i december 2023
Svar från Lissette 19 jan. 2024
Dear Satu, Thank you for sharing your experience with us. We're sorry for the experience you encountered during your visit.

10/10 Fantastiskt

Cesar, Antioch

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is very nice, neat and clean.Customer services are great.The Lobster and crab buffet are the best.We’re coming back next time with my friends and family.Thank you so much to all the Staff.Have a Wonderful Holidays to all…
Bodde här 1 natt i december 2023
Svar från Adrienne 25 dec. 2023
Dear Cesar Antioch,Thank you for visiting the Hard Rock at Sacramento. We are happy to hear that your experience with us was a memorable one. We look forward to seeing you, friends and family at our property in the near future.Thank you ,Customer CareHard Rock Sacramento at Fire Mountain Hotel and Casino

10/10 Fantastiskt

Manny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 1 natt i december 2023
Svar från Lissette 22 dec. 2023
Dear Manny, So glad to hear that you enjoyed everything during your visit. Come back and visit again soon!

10/10 Fantastiskt

Theresa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Lissette 22 dec. 2023
Dear Theresa, Thanks for the awesome rating. We're happy to see that overall you had a wonderful experience.

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Lissette 12 feb. 2024
Dear Barbara, So glad to see you had a wonderful time during your visit. Come back and see us soon!

10/10 Fantastiskt

Louis

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was great
Bodde här 1 natt i december 2023
Svar från Lissette 9 dec. 2023
Dear Louis, So glad to hear you had a great time during your visit. Looking forward to having you back.