Hotell nära WhirlyBall / Laser Sport

“Everything is easy and inconvenient ”

“I never stayed anywhere where there wasn’t something wrong. This was a first. Unless breakfast wasn’t adequate cuz I left without having any. ”

“Everything was perfect. The free breakfast was outstanding! My only complaint is that they wouldn't honor our AARP membership because we booked with Expedia. They said we would have to book direct with the hotel in order to get an AARP discount. There was even an advertisement for AARP on Expedia encouraging people to join. ”

“Allt var perfekt. ”

“Breakfast was terrible ! Had eggs and waffles ! Wasn't enough to get you full and wasn't good at all ! The told me hot tub worked and it didn't ! ”

“No, the breakfast food was in short supply most days, out of grits, out of eggs, out of dark roast coffee every day, not enough help in the kitchen to serve the number of people.”

“I like the fresh smell you encounter, when you enter the hotel and when you exit the elevator to your floor. The decor was nice and refreshing as well. The staff at the desk and the breakfast area was very nice. The breakfast was good and you have options. I enjoyed my stay. Keep up the cleanliness and the fresh smell throughout!!”

“The room was beautiful and clean. The cleaning staff are very excellent. Breakfast was delicious. Would return again! ”

“The bathroom drawers were broken, and the carpet was coming off the floor.”

“The staff was excellent. The room was just ok. I numbers on the A/C unit were broken, the fridge kept me up at night as it was extremely loud, and the people above me were loud as well. The building is old so the improvements don't really hide that. It was sufficient for 2 nights. ”

“The noise level was extremely high. The traffic ”

“My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! ”

“Everything was wonderful. The front desk staff were the best!”

“Heat didn’t work ”

“Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel ”

“Nice and quiet ”

“The room was fine, but there were some key parts of the booking that were pretty upsetting. The pool was closed, which is one of the main reasons I booked this hotel (this was my son's birthday weekend- I specifically look for a pool for him to swim in). A good portion of the hotel (not just the pool) was getting worked on. Sunday morning, there was extremely loud banging from the workers before 8:30 am, which woke up my fiance. Also, Expedia was correct about the $50 charge for bringing our...

“Yes”

“The water in the shower/bathtub drained very slowly. Although the room had been cleaned, the soap in the shower area was missing. There was no conditioner, so I had to go down to the front desk to get some. Since there was only one person at the reception, I had to wait a very long time whenever someone else was ahead of me or staff is on the phon. Even when calling the reception from my room, it was difficult to get through because there was only one staff member on duty.”