Exteriör

Recensioner av Whistler Cascade Lodge

3 out of 5
Whistler Cascade Lodge
4315 Northlands Boulevard, Whistler, BC

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 287 av 1002 recensioner" "
8 - Bra i betyg. 452 av 1002 recensioner" "
6 - Okej i betyg. 172 av 1002 recensioner" "
4 - Dåligt i betyg. 74 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 1002 recensioner" "

8,2/10

Renlighet

8,0/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Nils-Evert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2018
Svar från Customer Care - ResortQuest Whistler 20 maj 2018
Dear Nils-Evert, Thank you for taking the time to post a review about your recent stay. We hope that you had a wonderful stay with us, and a phenomenal experience in Whistler. We eagerly await your future arrival. Kind Regards, Customer Care - ResortQuest Whistler.

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2018
Svar från Customer Care at ResortQuest Whistler. 28 jan. 2018
Dear Daniel, Thank you for taking the time to rate your stay with us. We are glad to see that you enjoyed your experience and we hope we can welcome you back in the near future. Kind Regards, Customer Care at ResortQuest Whistler.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt läge
Bra centralt beläget hotell.
Bodde här 4 nätter i juli 2017
Svar från Emma sanderson 10 aug. 2017
Dear Valued Guest Thank you for taking the time to post a review regarding your recent stay. We appreciate your feedback, and hope to see you again soon! Kind Regards, Erin Thomson - Customer Care, ResortQuest Whistler.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Svar från General Manager 16 aug. 2016
Thank you for rating your stay with us. We hope that you had a great time in Whistler, and look forward to seeing you again soon. Kind Regards, Erin Thomson - Customer Care, ResortQuest Whistler.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Thank you for taking the time to rate your stay at the Cascade Lodge. We hope that you enjoyed your stay, and we look forward to seeing you again. Kind Regards, ResortQuest Whistler.

8/10 Bra

Jan, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Whistler hotel
Nice and friendly apartementd hotel. Very good located and nice with the outdoor jacuzzis.
Svar från Emma sanderson 4 juli 2015
Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Emma Sanderson, Customer Care Manager, ResortQuest Whistler

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotel med bra läge
Bra hotel/lägenhet hon minuts gångväg från centrala Whistler. Nöjd med allt under vistelsen.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
Loud
The hotel itself is fine and service ok but the doors between the rooms and the corridors are super thin so any noise transfers straight into the room. During our stay we could barely sleep at all during the first night because of this.

10/10 Fantastiskt

Kamalveer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

laura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The unit's sofa bed was difficult to put back -- didn't want to "bend" and the unit, while functional with sufficient kitchen space / supplies, is a bit dated. Overall, a good stay -- and would use the location again
Bodde här 3 nätter i april 2024
Svar från Vacasa Review Team 30 apr. 2024
Thank you for your review, Laura. We are happy to hear that you had a good stay overall. We apologize for any aspects of our home that you didn't find suitable and will share your feedback with the appropriate persons. Thank you for staying with us. Please visit again anytime!

8/10 Bra

Heather

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It had a pool snd hottub.
Bodde här 3 nätter i april 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your review, Heather. We're happy you enjoyed the amenities. It was a pleasure to host you. We hope you'll come stay with us again.

8/10 Bra

Sumreet

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was great and the property is in the perfect location, we stay here every time we’re in Whistler. One thing we love about Cascade Lodge is the staff and unfortunately we did not have a good experience with one of the early morning staff members at the front desk. On our second morning April 20th we were on our way to the pool and decided to check with the front desk if housekeeping is available and immediately the employee had a bad attitude even with us being nice and patient with her. She made us feel like an inconvenience just for asking for some information. She informs us that there is no housekeeping unless we request it for an additional $40 charge and we decide to go with that as we would’ve liked a fresh room to come back to after a long day, she then responds with telling us “ummm yea i’ll see if they have time to do it” which confused us cause we thought she just offered it to us for the additional $40. She said she would send me a text when she would know which is no problem at all but the unnecessary attitude and looks she was giving us was not what we expected. We decided to opt out of housekeeping after that and replace our linens and clean up on our own, which again isn’t a problem but if you are on vacation, you’d expect the staff to show hospitality and basic manners. On that note, Alex one of the other girls we spoke with many times while on our trip was absolutely amazing, she was extremely helpful, positive, and patient. She was a joy to speak to
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your review Sumreet. We are delighted to hear that you had a great stay and enjoyed this amazing location. We are disappointed to learn that you had a negative experience with our staff. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!

10/10 Fantastiskt

william

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient and has nice pool/spa
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 13 apr. 2024
We appreciate your review. William! We look forward to your next stay.

8/10 Bra

Steve

Gillade: Renlighet, personal och service och bekvämligheter
Good stay
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 13 apr. 2024
Thank you for your review, Steve!

10/10 Fantastiskt

Navjot

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the stay there. The best thing was they provided a stove, dishwasher, mini fridge, microwave so you do not need to eat in an expensive restaurant and make as many teas as possible inside the room. ❤️
Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 13 apr. 2024
We are pleased to read that you enjoyed your stay and the amenities offered by the home. We look forward to your next stay, Navjot!

10/10 Fantastiskt

Daniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great swimming pool and rooms!
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 13 apr. 2024
Thank you for your review, Daniel. We are pleased to read that you enjoyed the amenities and look forward to hosting you again!

10/10 Fantastiskt

Thuy

Bodde här 2 nätter i mars 2024
Svar från Vacasa Review Team 30 apr. 2024
We appreciate your rating, Thuy. We hope to have another chance to host you in the future.

10/10 Fantastiskt

mrid

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location and view in and out.
Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 13 apr. 2024
Hello Mrid! We are pleased to read that you enjoyed the location offered by the home. We look forward to your next stay.

10/10 Fantastiskt

Cesar

Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your rating, Cesar. We hope to host you again in the future.

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hot tub
Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 4 apr. 2024
We're glad you enjoyed the hot tub! Thank you for sharing your experience, Christopher, and we hope to welcome you back for another relaxing stay soon!

6/10 Okej

Jen

Gillade inte: Boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Vacasa Reviews Team 4 apr. 2024
Thank you for rating your recent stay, Jen. We hope to have the opportunity to welcome you back and exceed your expectations!

10/10 Fantastiskt

Aureliana, Portland

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suites well designed with everything you need. Very good for families. Big pool and 2 hot tubs are a blessing after a busy day. Services are top.
Bodde här 4 nätter i mars 2024
Svar från Vacasa Reviews Team 30 mars 2024
Thank you for your feedback, Aureliana! We are pleased to read that you enjoyed the home and look forward to another opportunity to impress you!

8/10 Bra

Jasmina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is expensive
Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 30 mars 2024
Thank you for your review, Jasmina! We make every effort to present to potential guests prior to booking a clear and transparent description of our homes on the website including parking.

8/10 Bra

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
An older facility, but well maintained, and the staff and location are exceptional. Great value.
Bodde här 3 nätter i mars 2024
Svar från Vacasa Reviews Team 30 mars 2024
Thank you for your thoughtful feedback! We look forward to your next stay.

10/10 Fantastiskt

Mariana

Bodde här 4 nätter i mars 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your rating, Mariana. It was a pleasure to host you. Please visit again anytime!

8/10 Bra

shan

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 3 nätter i mars 2024
Svar från Vacasa Reviews Team 30 mars 2024
Thank you for your review, Shan!

10/10 Fantastiskt

Mariam

Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 4 apr. 2024
Thank you for rating your stay, Mariam. We hope to host you again in the future!

10/10 Fantastiskt

Amber

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very lovely stay!
Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 15 mars 2024
Thank you for your feedback, Amber. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Fantastiskt

Eduardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Like: Clean and accessible. Didn’t like: need to cross busy road to get to the village stroll.
Bodde här 3 nätter i mars 2024
Svar från Vacasa Reviews Team 8 mars 2024
Thank you for rating your stay, Eduardo! We hope to host you again in the future!

10/10 Fantastiskt

wendy

Gillade: Renlighet och bekvämligheter
It was close to slopes and clean
Bodde här 2 nätter i februari 2024
Svar från Vacasa Reviews Team 16 feb. 2024
Thank you for rating your stay, Wendy! We hope to host you again in the future!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in and out was very simple with kind and helpful staff! Didn’t have any slippers or robes though when accessing the hot tub. Overall clean room and very pleasant stay.
Bodde här 2 nätter i mars 2021
Svar från Vacasa Reviews Team 18 mars 2021
Hello! Thank you for your feedback. We are thrilled to hear that your stay had been pleasant! We hope to host you again in the future!

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Hot water stopped in the middle of the stay. Asked fron-desk and their answer was "lots of people using hot water". It not only shows the lack of resources but also lack of professionalism. Room has this weird sensor detector that would turn off heating even when we were in the room. And when heating worked it was so loud. I'd rather sleep on a train track which would be less noisy than fan noise in the room.
Bodde här 2 nätter i februari 2021
Svar från Vacasa Reviews Team 4 mars 2021
We appreciate you taking the time to share your feedback, and we are sorry for the concerns encountered during your visit. Our 24/7 Guest Services team is readily available to assist with any concerns via phone or email, and we apologize for any unprofessional service received at the front desk. We hope you'll allow us another opportunity to host you for a great vacation. Thank you for staying with us.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2021
Svar från Vacasa Reviews Team 9 mars 2021
Thank you for staying with us. We hope to host you again.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2021
Svar från Vacasa Reviews Team 9 mars 2021
We are sorry we did not hit it out of the park during your stay as we strive to give the best service possible. Thank you for your review and hope to host you for a more enjoyable stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2021
Svar från Vacasa Reviews Team 9 mars 2021
Thank you for taking the time to share your review. We are sorry we did not meet your full expectations during your stay. We will be working to correct this for future guests. We hope to host you again for a more enjoyable stay.

4/10 Dåligt

Simpson

Gillade: Renlighet
Gillade inte: Personal och service
There’s better hotels in whistler!!
When we booked our room the room details it stated there was city view and a hot tub with our room. But when we checked in at 4:00pm the lady said we had to book hot tub and pool time. Oh but the hot tub was booked so we could only get pool time for 6:00 pm. Then we are told the hot tub and pool closed at 7pm. And re opened at 11am. We stayed for 1 night and check out is at 10am. So don’t expect to enjoy ur self and relax in the hot tub after you eat dinner Couse the hot tub and pool closes at 7pm and u have to book in time but u probably won’t get to book hot tub time Couse it will be all booked.
Bodde här 1 natt i februari 2021
Svar från Vacasa Reviews Team 4 mars 2021
Thank you for staying with us, Simpson. We appreciate you taking the time to share your feedback, and we are sorry for any disappointment the hot tub and pool schedule posed. This system is in place to ensure the health and safety of our guests and staff. We hope you'll allow us another opportunity to host you.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for two nights and enjoyed the easy access to the Lodge. Our room was comfortable enough. We did find a few random hairs and bits of food in the bed, which was a little off-putting. Other than that, the room served it's purpose for our short weekend stay.
Bodde här 2 nätter i januari 2021
Svar från Vacasa Reviews Team 4 mars 2021
Thank you for staying with us! We're grateful for your feedback, and we are sorry for the cleaning details that were amiss when you arrived. Fresh linens are placed before each reservation, and we are always willing to deliver a fresh set if they appear unclean in any way. We hope to have another opportunity to host you.

4/10 Dåligt

Valentina

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2020

10/10 Fantastiskt

Sahar, Vancouver

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great lodge to stay in with your family. It feels like a small apartment with all of the amenities you can ever need. Too bad sauna is closed but it’s understandable due to Covid. Staff is very friendly and timing. The lodge is within walking distance of the village and really close to (Tim Hortons) which is a major plus. Great price too!
Bodde här 2 nätter i december 2020

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i oktober 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
The staff where very helpful location perfect central to everything
Bodde här 3 nätter i oktober 2020

8/10 Bra

Sandra, Vancouver

Reste i grupp, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly, super quick check in and they gave us good food recommendations
Bodde här 1 natt i oktober 2020

6/10 Okej

Verifierad resenär

Bodde här 1 natt i september 2020
Svar från Guest Service Manager 17 sep. 2020
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler. We appreciate your feedback, and hope to see you again soon,

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 24 aug. 2020
Thank you for rating your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back soon!

10/10 Fantastiskt

Ken, Maple Ridge, BC

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We are summer time visitors to Whistler and this was an Excellent location. Very close to everything you need: food, coffee and restaurants. The area is very pedestrian friendly. We enjoyed staying here.
Bodde här 5 nätter i augusti 2020
Svar från Guest Service Manager 22 aug. 2020
Dear Ken Thank you for taking the time to post a review of your recent stay. We are delighted that you had such a great time, and that you share our love of these beautiful mountains! We appreciate your feedback, and look forward to seeing you again,

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 17 aug. 2020
Thank you for rating your stay with us. We are pleased you enjoyed your stay and look forward to welcoming you back soon!

10/10 Fantastiskt

Brian, Richmond

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Minor issue was the pool was being renovated and the smell of the chemicals being used permeated the corridors and was unpleasant. Other than that, the stay was nice.
Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 14 aug. 2020
Hi Brian Thank you for taking the time to post a review of your recent stay. We are delighted that you had such a great time. We're sorry about the construction work, thankfully we only had 2 days of the unpleasant smell and we're very excited that as a result we will get the pool open soon. Thanks for your feedback and we're sorry about that.

6/10 Okej

eileen

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i juli 2020
Svar från Guest Service Manager 14 aug. 2020
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler. We appreciate your feedback, and hope to see you again soon,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 14 aug. 2020
Thank you for your rating.

8/10 Bra

Sandra

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 8 aug. 2020
Thank you for your rating. We hope you had a wonderful time in Whistler and hope to welcome you back soon.