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Recensioner av Whistler Peak Lodge

3 out of 5
Whistler Peak Lodge
4295 Blackcomb Way, Whistler, BC

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 163 av 642 recensioner" "
8 - Bra i betyg. 275 av 642 recensioner" "
6 - Okej i betyg. 126 av 642 recensioner" "
4 - Dåligt i betyg. 55 av 642 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 642 recensioner" "

8,2/10

Renlighet

8,0/10

Personal och service

7,6/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Shawn

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were amazing! Harriet went out of her way to investigate a charge for me that was outstanding that i was not suppose to pay. Top notch! Definitely stay there again!
Bodde här 2 nätter i maj 2024
Svar från Vacasa Review Team 7 maj 2024
Hi Shawn.Thank you for your great review. We are so glad to hear that you enjoyed your stay with us. We hope you will be back soon.

4/10 Dåligt

AMY

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Old and tired. Desperate need of a refresh for room 613.
Bodde här 2 nätter i maj 2024
Svar från Vacasa Review Team 7 maj 2024
Thank you for your review, Amy. We are sorry to hear that your experience did not meet your expectations. We apologize for any aspects of our place that you didn't find suitable. Thank you for staying with us. We hope to have another chance to host you with an improved experience.

4/10 Dåligt

Armando

Gillade: Personal och service
We had a rodent inside the room. We reported to administration and they sent us to a different lodging accommodation in the area. (That’s was good ; although, a little bit inconvenient).
Bodde här 2 nätter i maj 2024
Svar från Vacasa Review Team 7 maj 2024
Hi Armando. Thank you for taking the time to share your experience with us. We are sorry to learn that it was not exceptional. We apologize for the pest issue, but are glad that we were able to move you so that we could resolve the problem. Thank you for staying with us. We hope to have another chance to host you in the future.

6/10 Okej

James

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Vacasa Review Team 7 maj 2024
We appreciate you rating your stay, James. We hope to have another chance to host you with a better experience.

8/10 Bra

Bruce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Didn't like the noise at night, but that was not the fault of the property, but idiots outside.
Bodde här 2 nätter i mars 2024
Svar från Vacasa Review Team 7 maj 2024
Hi Bruce. Thank you for your review. We hope that you had an enjoyable stay, despite the outside noise. It was a pleasure to host you and we hope that you'll visit us again.

8/10 Bra

Mira

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall good value
Bodde här 2 nätter i april 2024
Svar från Vacasa Review Team 7 maj 2024
Thank you for your review, Mira. We are happy that you enjoyed your stay. Please visit again anytime!

4/10 Dåligt

Samantha

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Vacasa Review Team 30 apr. 2024
Thank you for rating your stay, Samantha. We hope you'll give us another opportunity to better impress you in the future.

6/10 Okej

Allan

Gillade inte: Renlighet och personal och service
Affordable
Bodde här 3 nätter i april 2024
Svar från Vacasa Review Team 30 apr. 2024
Thank you for rating your stay, Allan. We hope you'll give us another opportunity to host you in the future.

8/10 Bra

Shreyas

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Everything was great about the hotel except the noise around our room. The elevator is old and makes loud metal scrapping noise everytime it moves. Unfortunately, our room was next to it. The location is great right in the village. Lots of dininga and shopping. Will stay again as long as we get a better room away from the elevator.
Bodde här 2 nätter i april 2024
Svar från Vacasa Review Team 30 apr. 2024
Thank you for your review, Shreyas. We are happy to hear that you had an enjoyable stay overall. We apologize for any noise that detracted form your stay. We will be sure to share your feedback with the appropriate people. Thank you for staying with us. Please visit again anytime!

8/10 Bra

Sunny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Right in the centre of whistler village gives an upper hand. Kudos 👏
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your review, Sunny. We're delighted to hear that you had a good stay. We would love to host you again in the future.

10/10 Fantastiskt

Deepinder

Gillade: Renlighet och boendets skick och faciliteter
Gd
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your wonderful rating, Deepinder. It was a pleasure to host you. Please visit again soon.

8/10 Bra

Tatsuo

Bodde här 4 nätter i april 2024
Svar från Vacasa Review Team 7 maj 2024
Thank you for rating your stay, Tatsuo. It was a pleasure to host you. Please come again.

6/10 Okej

Joanna

Reste i grupp
Gillade: Renlighet och personal och service
Overall a pleasant stay. Great location and walking distance to gondola, shops, and restaurants. Negative- I had specifically booked to stay at this hotel because it listed hot tub in the amenities. After checking in, we found out that the hot tub was out of order indefinitely. I would have booked other accommodations had I known there was no hot tub.
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your review, Joanna. We are happy to hear that you had a pleasant stay overall. We are sorry the hot tub was unavailable. Thank you for staying with us. We hope to host you again in the future.

10/10 Fantastiskt

Jian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We are very satisficed for the conditions of the room, the parking, services. Will come back.
Bodde här 4 nätter i april 2024
Svar från Vacasa Reviews Team 13 apr. 2024
Thank you for your review, Jian! We can't wait to host you again.

8/10 Bra

Maria

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 13 apr. 2024
Thank you for rating your stay, Maria! We hope to host you again in the future!

10/10 Fantastiskt

Masha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Vacasa Reviews Team 13 apr. 2024
We appreciate your review. We look forward to your next stay.

2/10 Väldigt dåligt

Stephen, North Vancouver

Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 23 apr. 2024
Thank you for your rating, Stephen. We hope to host you again in the future with an improved experience.

10/10 Fantastiskt

Dorcas

Reste med sin partner
Gillade: Personal och service
So convenient-for everywhere, great dining within steps. Noisy at night
Bodde här 5 nätter i mars 2024
Svar från Vacasa Reviews Team 22 mars 2024
Dorcas, thank you for sharing your feedback. We are happy to hear your stay overall was great. Please know the convenient location, while ideal for accessing dining and attractions, can sometimes result in increased noise levels. We apologize for any inconvenience and appreciate your understanding. We hope to have the opportunity to welcome you back in the future!

6/10 Okej

Ruby

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Curtains broke, hanging down Doors going to patio cant open Carpet feels dirty Linen smells Room not cozy
Bodde här 2 nätter i mars 2024
Svar från Vacasa Reviews Team 22 mars 2024
Ruby, thank you for your review. We sincerely apologize for the inconvenience you experienced during your stay. Our maintenance team has been alerted to address the issues with the curtains and patio doors immediately. Additionally, we will schedule a deep cleaning of the carpets to ensure they are refreshed. Rest assured, all linens are thoroughly washed and replaced for every guest's arrival. Your feedback is valuable, and we are working diligently to make improvements. We hope to have the opportunity to provide you with a carefree experience in the future!

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to ski hill and many shops and restaurants. Unfortunately the hot tub was not working.
Bodde här 4 nätter i februari 2024
Svar från Vacasa Reviews Team 15 mars 2024
Thank you for your review, Kevin. The hot tub is currently closed indefinitely while our property management team works on a repair to get it back up and running. We hope for another opportunity to host you.

6/10 Okej

Amy

Reste med familjen
Gillade: Renlighet
The price is fair, hot spa is closed without notice. 10am check out time which is early than other hotel, 4pm check in, can’t even a little earlier. Then the room cleaning is about 6 hours window? Staff service is average.
Bodde här 3 nätter i februari 2024
Svar från Vacasa Reviews Team 23 feb. 2024
Amy, thank you for your review. We sincerely apologize for the unavailable hot tub during your stay. We take guest feedback seriously, and we'll ensure the listing is updated to prevent any confusion. Our designated check-in and check-out times are set to ensure our housekeeping team has adequate time to prepare the property before your arrival and for the next guests after your departure. We highly appreciate your understanding on this and hope to have the opportunity to welcome you back for a carefree stay in the future!

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Upon check in the front desk employee had put us in the wrong room. We had paid for an entirely different room than we had got. I have emailed Expedia and Vacasa 3 times in regards to this and am still waiting for a response. Also advertised in the room name is “hottub” yet it is drained. This feels like a hotel version of a catfish.
Bodde här 1 natt i mars 2021
Svar från Vacasa Reviews Team 15 apr. 2021
Thank you for staying with us and taking the time to leave feedback. We are sorry to hear of your frustrations and understand your position. This is certainly not representative of the experience and level of service we strive to provide for our guests. We encourage guests to call our 24 hour Guest Service line to alert us to issues so that we can promptly rectify the situation. Please note that the listing reflects that the hot tub and fitness room are currently closed due to local rules and regulations. We apologize for any confusion. We hope to have another chance to host you, in the future, for a more enjoyable stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good location. it was nice that the studio had a proper kitchen. It is a shame we couldn't use the hot tub.
Bodde här 1 natt i mars 2021
Svar från Vacasa Reviews Team 22 mars 2021
Thank you for staying with us. We are glad this location suited you, but we're sorry to hear if some amenities were unavailable during your stay. We look forward to hosting you again!

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i mars 2021
Svar från Vacasa Reviews Team 30 mars 2021
Thank you for your rating! We are happy to see you enjoyed your stay. We look forward to hosting you again!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really like having a kitchen. And the location is very central, right in the village.
Bodde här 3 nätter i mars 2021
Svar från Vacasa Reviews Team 16 mars 2021
Thank you for staying with us. We are glad you enjoyed this location, and we look forward to hosting you again!

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was amazing. The staff were great and helpful and the room was clean and great
Bodde här 1 natt i mars 2021
Svar från Vacasa Reviews Team 16 mars 2021
Thank you for your feedback. We're glad you enjoyed this location and our service, and we hope you'll visit again soon!

8/10 Bra

Curtis

Bodde här 1 natt i mars 2021
Svar från Vacasa Reviews Team 18 mars 2021
Hi, Curtis! Thanks for the rating - We hope to host you again soon!

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i februari 2021
Svar från Vacasa Reviews Team 9 mars 2021
Thank you for staying with us. We hope to host you again soon.

8/10 Bra

LanceB, Burnaby, BC, Canada

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, good price, would recommend to anyone wanting to visit Whistler, close to restaurants and stores
Bodde här 1 natt i december 2020

8/10 Bra

Kayleigh

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2020

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value, nice location in the village and close to everything.
Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 25 aug. 2020
Thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your stay and our central location. We look forward to welcoming you back soon.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 22 aug. 2020
Thank you for taking the time to post a review of your recent stay. We are delighted that you had such a great time, and that you share our love of these beautiful mountains! We appreciate your feedback, and look forward to seeing you again

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was put into a room which seemingly had no neighbors so it was completely quiet around me. I also should mention that I had great street access without having to go through the lobby/front desk area.
Bodde här 3 nätter i augusti 2020
Svar från Guest Service Manager 22 aug. 2020
Thank you for taking the time to post a review of your recent stay. We are delighted that you had such a great time, and that you share our love of these beautiful mountains! We appreciate your feedback, and look forward to seeing you again,

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2020
Svar från Guest Service Manager 19 aug. 2020
Thank you for your rating. We hope you had a great time in Whistler and hope to welcome you back soon.

6/10 Okej

Verifierad resenär

Bodde här 5 nätter i augusti 2020
Svar från Guest Service Manager 17 aug. 2020
Thank you for rating your stay. We are pleased you enjoyed your stay and look forward to welcoming you back soon!

10/10 Fantastiskt

Zeinab

Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 17 aug. 2020
Thank you for rating your stay. We are thrilled with your rating and look forward to welcoming you back soon.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The location to get up to the rooms is absolutely disgusting and feels unsafe. My partner and I experienced paranormal activity on the 4th floor. Never coming back.
Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 7 aug. 2020
Thank you for taking the time to review your recent stay with us. We are very sorry to hear about your experience, directions are provided upon check-in. There is direct access to most rooms from the parkade beneath the lodge. We appreciate your feedback as it helps us to continually improve. We hope to have the opportunity to welcome you back.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i juli 2020
Svar från Guest Service Manager 7 aug. 2020
Thank you for your rating! We are pleased you enjoyed your stay and look forward to welcoming you back again.

10/10 Fantastiskt

Ken, Los Angeles, CA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me and my friend were not expecting a nice hotel whatsoever so we were amazed. Photos are severely outdated. Kitchenette has modern finishing and a clean ol' cooktop. Good hotel, great receptionists and perfectly central. Only complaint is the A/C system. We felt like we were caressed by the devil at night even though the mode was at its highest, goodness.
Bodde här 2 nätter i augusti 2020
Svar från Guest Service Manager 7 aug. 2020
Thank you for taking the time to review your recent stay with us. We are delighted with your comments. We appreciate your feedback as it helps us to continually improve. We look forward to welcoming you back soon.

8/10 Bra

Rebecca, Maple Ridge, BC

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked having my own kitchen but it lacked some basics like a baking sheet or dish that could go into the oven. So next time I would be more prepared and bring up more of my own supplies.
Bodde här 2 nätter i juli 2020
Svar från Guest Service Manager 7 aug. 2020
Thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your stay. We do provide cooking amenities and we are sorry that there was no baking sheet. When requested we can assist if a guest believes there are supplies missing from a unit. We appreciate your feedback as it helps us to continually improve. We look forward to welcoming you back soon.

10/10 Fantastiskt

Taylor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and loved having a kitchen in the room
Bodde här 2 nätter i juli 2020
Svar från Guest Service Manager 7 aug. 2020
Dear Taylor, Thank you for taking the time to comment on your stay. we are delighted that you enjoyed your stay with us and look forward to welcoming you back soon.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay, did the trick and is close to the village. The only thing to note is the property (rooms mainly) is slowly starting to become outdated.
Bodde här 2 nätter i juli 2020
Svar från Guest Service Manager 7 aug. 2020
Thank you for your review of your recent stay. We are pleased you liked the central location of the lodge. We appreciate your comments as it helps us to continually improve. We look forward to welcoming you back soon.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in prime location and exceeded my expectations
Bodde här 3 nätter i juli 2020
Svar från Guest Service Manager 7 aug. 2020
Than you for your rating! We are delighted you enjoyed your stay and look forward to welcoming you back soon!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location , few facilities due to virus. Friendly, efficient check in.
Bodde här 7 nätter i juli 2020
Svar från Guest Service Manager 2 aug. 2020
Thank you for taking the time to review your recent stay with us. We are delighted you enjoyed our location in the heart of Whistler village. We look forward to welcoming you back soon.

10/10 Fantastiskt

Ben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2020
Svar från Guest Service Manager 2 aug. 2020
Thank you for your rating! We are delighted you enjoyed your stay!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2020
Svar från Guest Service Manager 1 aug. 2020
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler.

6/10 Okej

Paul, Kelowna

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Located strategically right beside a bigger and better accommodation (not the one in the images you see). Small rooms with a basic kitchenette. Clean but with impersonal service. Charges for parking even during the summer.
Bodde här 1 natt i juli 2020
Svar från Guest Service Manager 1 aug. 2020
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler.

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i juli 2020
Svar från Guest Service Manager 1 aug. 2020
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Good location to bus loop, stores and restaurants, good price and good weather😃.
Bodde här 4 nätter i juli 2020
Svar från Guest Service Manager 22 juli 2020
Thank you for taking the time to post a review of your recent stay. We’re so pleased to see that you had a great time, and that our amenities and staff made you feel at home. We appreciate your feedback, and look forward to seeing you again, Guest Service Manager

8/10 Bra

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2020
Svar från Guest Service Manager 19 juli 2020
Thank you for taking the time to post a review regarding your recent stay. We hope that you had a wonderful time in Whistler. We appreciate your feedback, and hope to see you again soon,