Overall Experience: We had a pleasant stay overall—rooms were clean, staff were friendly and helpful, and the location was convenient with easy access to downtown. However, a few issues kept it from being a truly great visit.
Cons:
1. WiFi Issues: The internet was consistently poor throughout our 4-day stay, with download speeds averaging just 1.3 Mbps—even tried it across multiple devices. This made it difficult to stay connected and was surprisingly outdated for a modern hotel.
2. Limited Vegetarian Options: Breakfast was underwhelming, especially for vegetarians. Not only were options limited, but the hotel ran out of pancake batter for three consecutive mornings. It felt like poor planning and left us disappointed.
3. Outdated Laundry Facilities: We used the laundry room, but found the dryer ineffective—basic items like t-shirts and track pants remained damp after two hours of drying.
4. Carpet Condition: While the staff made an effort to keep things tidy, the hotel’s carpeting was clearly aged and stained in many areas. It didn’t feel comfortable walking around without slippers.
