Bekvämlighet

Recensioner av Comfort Inn & Suites near Bethel College

2.5 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 212 av 507 recensioner" "
8 - Bra i betyg. 181 av 507 recensioner" "
6 - Okej i betyg. 62 av 507 recensioner" "
4 - Dåligt i betyg. 28 av 507 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 507 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Manuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La cama está un poco dura
Bodde här 2 nätter i maj 2024
Svar från Hotel Manager 13 maj 2024
Dear Guest,Thank you for your feedback! We appreciate your input regarding the bed comfort and will certainly take it into consideration for future improvements. We hope you had an otherwise enjoyable stay and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Fantastiskt

antonease

Gillade: Personal och service
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 14 maj 2024
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The convenience
Bodde här 1 natt i april 2024
Svar från Hotel Manager 30 apr. 2024
Dear Eric,Thank you for the wonderful review of your stay at our hotel. We're glad to hear that you found our location convenient! It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

6/10 Okej

Cynthia

Gillade: Personal och service
The lobby and common areas were very sticky and smelly. Room was clean but getting there made me skeptical about staying
Bodde här 1 natt i april 2024
Svar från Hotel Manager 19 apr. 2024
Dear Cynthia,We're sorry to hear about your experience with the lobby and common areas not meeting your expectations. Your feedback is valuable, and we'll address this issue promptly to ensure a more pleasant experience for our guests in the future. We're glad to hear that your room was clean, but we understand how first impressions can impact your stay. Please accept our apologies, and we hope to have the opportunity to regain your trust on a future visit.Sincerely, Hotel Manager

8/10 Bra

April

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Hotel Manager 15 apr. 2024
Dear April,Thank you for your stay. We are so glad you had a great time at our hotel. We feel proud when we get such a good rating which motivates us to serve better. We aim to provide a consistently superior guest experience and certainly try our best to offer the most comfortable stay possible. We look forward to welcoming you again.Sincerely,Hotel Manager

8/10 Bra

Kyle

Bodde här 2 nätter i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Kyle,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

6/10 Okej

Darin

Gillade: Personal och service
Gillade inte: Bekvämligheter
The room I was given had some load noise periodically outside the building. The elevator needs attention…I believe this was possibly the noise that echoing through the building. Room was well keep and staff was friendly and helpful.
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Darin,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the periodic loud noise outside the building and the issues with the elevator. Your comfort is important to us, and we'll address these concerns to ensure a more peaceful environment for our guests. We're glad to hear that despite these issues, you found your room well-kept and our staff friendly and helpful. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bra

Janis

Gillade: Renlighet och personal och service
It was nice just older and a little run down …
Bodde här 1 natt i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Janis,Thank you for your feedback. We're glad to hear that you had a nice stay overall. We apologize if you found our hotel to be a bit older and run down. Your comments are valuable to us, and we'll take them into consideration as we work to improve our facilities and maintain a high standard for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Jaleesa

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
With how affordable my familys 2 night stay was, we didn't expect to much from this hotel before we arrived. To our surprise the location was in a great area and the outside was very clean. When we walked in we were greeted by friendly staff and Inside our suite was even better. It smelled clean, looked great and we could smell that they use a little bit of bleach to clean their sheets. We didn't get a chance to use the pool but it seemed clean. They also provided breakfast and it was pretty tasty. Overall, great stay for this family of 6.
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 21 feb. 2024
Dear Jaleesa,We're delighted to hear that your family had a great stay! It's wonderful that the hotel exceeded your expectations with a clean and pleasant environment. We're glad you found the location convenient, the staff friendly, and the suite comfortable. Your positive comments about the cleanliness and attention to detail in the room are appreciated. It's also great to hear that you enjoyed the breakfast and found it tasty. We appreciate your feedback and look forward to welcoming your family back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Corey

Bodde här 1 natt i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Corey,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Fantastiskt

Betty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 4 nätter i februari 2024
Svar från Hotel Manager 17 feb. 2024
Dear Betty,Thank you for the positive feedback! We're delighted to hear that you had a great experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

8/10 Bra

Joel

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 12 feb. 2024
Dear Joel,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Fantastiskt

Shan, Elkhart

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check-in. Receptionist was very nice and handled everything quickly and efficiently.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 6 feb. 2024
Dear Shan,Thank you for your stay. We are glad to hear that you had a quick and efficient check-in experience and that the receptionist was very nice. Providing a smooth and friendly check-in process is important to us, and we appreciate your positive feedback. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Bra

Steven

Gillade: Boendets skick och faciliteter
Room was clean and utilized minimal scented products. The only complaint was an abissimal shower with a leaky diverter valve and a very small water flow from the shower head.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 29 jan. 2024
Dear Steven,Thank you for your stay. We're pleased to hear that you found the room clean and appreciated the minimal use of scented products. However, we apologize for the inconvenience with the shower, including the leaky diverter valve and the small water flow. Your feedback is valuable, and we'll address these issues to ensure a more comfortable experience for our guests in the future. We hope to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Fantastiskt

tina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 24 jan. 2024
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
they have comfortable rooms. The breakfast was very good
Bodde här 3 nätter i januari 2024
Svar från Hotel Manager 23 jan. 2024
Dear Suzanne,Thank you for your kind words. We're delighted to hear that you found our rooms comfortable and enjoyed the breakfast. Providing a positive and comfortable experience for our guests is our goal, and it's great to know we met your expectations. We hope to welcome you back for another enjoyable stay. Sincerely, Hotel Manager

6/10 Okej

bryan

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Property is a little dated and is a little overpriced for its condition. Convenient for one night stopover. Front counter staff was extremely helpful.
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 9 jan. 2024
Dear bryan,Thank you for providing your feedback. We appreciate your understanding of the property's dated condition and pricing. It's great to hear that the front counter staff was extremely helpful during your stay. We take your comments seriously and will consider them as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back for another convenient stopover in the futureSincerely, Hotel Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
The staff was very kind and accommodating. The hotel was tidy, just a bit worn. We had a good experience overall, great for a place to rest during travel.
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 9 jan. 2024
Dear Guest,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 Fantastiskt

DOUGLAS

Bodde här 1 natt i december 2023
Svar från Hotel Manager 17 jan. 2024
Dear DOUGLAS,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Susan, Hoyt

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was fine for a one night stay.
Bodde här 1 natt i november 2023
Svar från Hotel Manager 29 nov. 2023
Dear Susan,Thank you for your stay. It's good to hear that the hotel suited your needs for your overnight stay. We hope to have the opportunity to welcome you back for another visit in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Margarita

Bodde här 1 natt i november 2023
Svar från Hotel Manager 11 dec. 2023
Dear Margarita,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Fantastiskt

duane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Hotel Manager 6 nov. 2023
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

6/10 Okej

Judy, Loveland

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
They had no record of our reservation, which had been prepaid on expedia. They were able to put us in a room but it took forever. The hotel smelled funny and was not in the best condition. On the plus side the beds were comfortable and the heat & air worked well.
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 27 okt. 2023
Dear Judy,Thank you for sharing your experience. We apologize for the inconvenience you experienced with your reservation and the delay in checking in. Your feedback is valuable, and we will address the issues regarding the hotel's condition and any unusual smells to ensure a more pleasant experience for our guests. We're pleased to hear that the beds were comfortable, and the heating and air conditioning worked well. We hope you will visit again soon.Sincerely,Hotel Manager

2/10 Väldigt dåligt

Joshua

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible
Overall, disgusting place. I don’t recommend this place unless you love a room where you will never feel clean no matter what you do. Very disappointing for a Comfort Inn
Bodde här 2 nätter i oktober 2023
Svar från Hotel Manager 23 okt. 2023
Dear Joshua,Please accept our sincere apologies for the experience that you had while staying at our property. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely,Hotel Manager

10/10 Fantastiskt

Geraldine

Bodde här 2 nätter i oktober 2023
Svar från Hotel Manager 10 okt. 2023
Dear Geraldine,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Fantastiskt

STEVEN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Hotel Manager 25 sep. 2023
Dear STEVEN,Thank you for your incredibly generous ten-star rating! We're absolutely thrilled by your glowing feedback and are delighted to know that you had such an outstanding experience during your stay with us. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay in the future.Sincerely,Hotel Manager

4/10 Dåligt

Donna

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
First couldn’t find reservation, room did not have a clean feeling or smell, bathroom toilet was not clean. The hot water handle in sink was broken and the front desk was asked to send someone to fix while we were out for the day. They never fixed it. We were there four nights.
Bodde här 3 nätter i september 2023
Svar från Hotel Manager 17 sep. 2023
Dear Guest,I'm truly sorry to hear about the multiple issues you encountered during your four-night stay. This is certainly not the level of service and quality we aim to provide our guests, and I apologize for the inconvenience and frustration you experienced. Your feedback is valuable, and we will address these concerns with our team to ensure they are rectified immediately. We will also investigate the reservation issue to prevent such mishaps in the future. We deeply regret not meeting your expectations, and we hope you might consider giving us another opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

8/10 Bra

Monica

Reste med familjen
Gillade: Bekvämligheter
It’s a good place
Bodde här 2 nätter i september 2023
Svar från Hotel Manager 10 sep. 2023
Dear Guest,Thank you for your brief comment indicating that you found our place to be good. If you have any specific feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Fantastiskt

Damon, Lakewood

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, friendly staff, spacious clean rooms, best option in town.
Bodde här 3 nätter i september 2023
Svar från Hotel Manager 10 sep. 2023
Dear Guest,We're thrilled to hear that you found our hotel to have a good location, friendly staff, spacious and clean rooms, and that you consider us the best option in town. Your positive feedback is appreciated, and we look forward to continuing to provide you with excellent service in the future.Sincerely,Hotel Manager

8/10 Bra

Mary

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Hotel Manager. 28 aug. 2023
Dear Mary,Thank you for the review. I’m glad we were able to provide a good experience for you. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 Bra

Tina

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Really Disappointed.
Extremely disappointed. This hotel was not only filthy in the hallways and elevator but the funk around the edges of the room was incredibly horrifying. There were unsavory people in the parking lot most of the night and it was just horribly disappointing all together.
Bodde här 1 natt i augusti 2023
Svar från Hotel Manager 18 aug. 2023
Dear Guest,We are truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the cleanliness of the hallways, elevator, and your room is concerning, and we apologize for not meeting your expectations in this regard. We also regret any discomfort caused by the presence of unsavory individuals in the parking lot. Please know that we take your feedback seriously and will work to address these issues to ensure a better and more comfortable experience for our guests in the future. We appreciate your feedback and hope that you would consider giving us another chance to provide you with a better stay.Sincerely,Hotel Manager

4/10 Dåligt

daniel

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Hotel Manager 2 sep. 2023
Dear Daniel,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

2/10 Väldigt dåligt

Aaron

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was a dump. There were flies in our room, the bathroom was grimy, the keys rarely worked-I had to keep asking the front desk to reset them. The front desk was messy and the workers were inattentive. The pool was so warm it was unpleasant to swim in, and we overall just felt a little dirty and unwelcome. Would not stay again.
Bodde här 2 nätter i juli 2023
Svar från Hotel Manager. 3 aug. 2023
Dear Aaron,Thank you for writing the review. I’m sorry that several issues combined to make your stay less than desirable. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

6/10 Okej

Katrina Rae

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
The staff was outstanding. With that said I had to give low stars to the smell in my room. It smelled moldy and stale. The breakfast was below average.
Bodde här 2 nätter i juli 2023
Svar från Hotel Manager 25 juli 2023
Dear Guest,Thank you for your feedback. We're glad to hear that our staff provided outstanding service during your stay. However, we apologize for the unpleasant smell in your room. Maintaining a fresh and clean environment is crucial to us, and we will investigate the issue to ensure it is addressed promptly.We also apologize that the breakfast did not meet your expectations. We appreciate your comments and will use them to improve the quality of our breakfast offerings.Your feedback is valuable to us, and we hope you'll consider giving us another chance in the future to provide you with a more enjoyable and comfortable stay.Sincerely,Hotel Manager

8/10 Bra

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Hotel Manager 25 juli 2023
Dear Guest,Thank you for rating your stay an 8 out of 10. We're glad to know that your experience with us was positive overall. We always aim to provide the best possible service and experience for our guests. If there's anything specific you loved or any suggestions you may have for improvement, please feel free to share them with us. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Dave

Bodde här 1 natt i juli 2023
Svar från Hotel Manager 13 aug. 2023
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 Fantastiskt

Melissa

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent staff
We celebrated a birthday. All of the staff was so accommodating and delightful.
Bodde här 1 natt i juli 2023
Svar från Hotel Manager 25 juli 2023
Dear Guest,That's wonderful to hear! We're thrilled that you chose to celebrate a birthday with us and that our staff made your experience so special. Providing excellent service and creating delightful memories for our guests is what we strive for. Thank you for your kind words and for celebrating this special occasion with us. We look forward to welcoming you back for more memorable moments in the future!Sincerely,Hotel Manager

4/10 Dåligt

Linda

Gillade inte: Renlighet
Disappointed
This hotel got good customer reviews so that’s why I chose it but not very clean in public areas. No attendant in breakfast area to clean tables, etc. Thought room didn’t seem dirty but on leaving found someone else’s clothes in a corner so apparently not cleaned thoroughly. These days we pay more and get less ☹️
Bodde här 1 natt i juli 2023
Svar från Hotel Manager 11 juli 2023
Dear Guest,I'm sorry to hear about your disappointing experience at the hotel. It's frustrating when a place with positive reviews doesn't live up to expectations. The lack of cleanliness in public areas and the discovery of someone else's clothes in your room is certainly not acceptable. It's unfortunate that despite paying more, the quality of service seems to have declined. Your feedback is valuable, and I hope your future stays are more enjoyable.Sincerely,Hotel Manager

2/10 Väldigt dåligt

Jorge

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Was not clean at all. Had a no smoking policy however the hotel still smelled like cigarettes.
Bodde här 2 nätter i juni 2023
Svar från Hotel Manager 4 juli 2023
Dear Guest,We apologize for the cleanliness issues you experienced during your stay. Maintaining a clean and fresh environment is a top priority for us, and we regret that we fell short of your expectations. We take your feedback seriously and will address the issues with our housekeeping team to ensure that such incidents do not recur in the future. Regarding the cigarette smell, we apologize for any inconvenience caused. We enforce a strict no-smoking policy, and we will investigate and take appropriate measures to address the issue. We appreciate your feedback as it helps us improve our services. If your travels bring you back to the area, we would appreciate another opportunity to provide you with a better experience. Thank you for bringing these concerns to our attention.Sincerely,Hotel Manager

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Hotel Manager 4 juli 2023
Dear Guest,Thank you for your excellent rating, Jeffrey! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and a comfortable environment is our top priority, and we're thrilled that we met your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to enhance your next stay, please let us know. Thank you for choosing our hotel and for taking the time to share your feedback!Sincerely,Hotel Manager

4/10 Dåligt

Joshua

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Stay was ok. The shower only had cold or hot no in between. Had to take cold shower or get burned.
Bodde här 1 natt i juni 2023
Svar från Hotel Manager 7 juni 2023
Hello Joshua,Thanks for the stay and the feedback.Please accept my apologies for the inconvenience. We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

10/10 Fantastiskt

Traci

Bodde här 3 nätter i maj 2023
Svar från Hotel Manager 7 juni 2023
Dear Traci,Thank you for your stay and the ten stars.I hope you had a nice stay and liked our hospitality. From an improvement point of view, we look for specific experience sharing.You will have a better experience next time.Sincerely,Hotel Manager.

10/10 Fantastiskt

Ruben

Bodde här 1 natt i maj 2023
Svar från Hotel Manager 7 juni 2023
Dear Ruben,Thanks for the stay and appreciation with a five star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Fantastiskt

Steven

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you
Bodde här 1 natt i maj 2023
Svar från Hotel Manager 7 juni 2023
Dear Steven,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.Sincerely,Hotel Manager

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Avoid the Newton, KS Comfort Inn
Staff was friendly enough but when we called about our TV having no sound or channel listing (3 times), we were given the excuse that it was because Cox Cable is not very good. Shower only produced a drizzle from the shower head and most of the water shooting out of the faucet. Again another excuse with the problem not being fixed. The lamp between the beds had an outlet with no cover and was dangerously exposed. Another excuse but the front desk did not seem concerned. The complimentary breakfast was missing several items such as milk for the cereal. Of all of the employees we saw, only the cleaning ladies wore uniforms with name tags. Most employees were dressed in street clothes, not even professional attire. We had to ask to have our room cleaned, trash emptied and fresh towels. Never was there anyone at the front desk. They were either outside smoking or in the back. When we checked out, the front desk person said she couldn’t give us a discount for all of the problems because that privilege was taken away from her, but would call her general manager. I won’t hold my breath. Very disappointing experience. We normally have a great experience with Comfort Inn.
Bodde här 3 nätter i maj 2023
Svar från Hotel Manager 7 juni 2023
Dear Guest, I am very sorry to hear that we did not meet your expectations.My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Sincerely Hotel Manager.

10/10 Fantastiskt

Ramon

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice people working the front desk. Very helpful
Bodde här 1 natt i maj 2023
Svar från Hotel Manager 7 juni 2023
Dear Ramon,Thanks for the stay. Hearing such positive feedback from you is very much encouraging.Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future.Sincerely,Hotel Manager.

10/10 Fantastiskt

ALICE

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was easy access for parking with a 16 ft trailer. The room was clean and comfy.
Bodde här 1 natt i april 2023
Svar från Hotel Manager 7 juni 2023
Hello Alice,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivate us to serve better.I look forward to welcoming you again.Sincerely, Hotel Manager.

4/10 Dåligt

Anthony, MINEOLA

Gillade inte: Renlighet
When I got to the room, the entire bathroom had to be cleaned again, hair all over the tub, sink and top. The hotel was out of all hand soap, during the night sounded like someone was dumping rocks into a dumpster about every hour. Extremely loud. I’ve stayed in motel 6’s better than this place especially at the premium price I was charged.
Bodde här 1 natt i april 2023
Svar från Hotel Manager 7 juni 2023
Dear Anthony,I truly regret the difficulties you experienced during your most recent stay with us. We want to assure you that we take these issues extremely seriously and that we have talked to our personnel about them. We sincerely request your consideration and hope you will give us another try the next time you are here.Sincerely,Hotel Manager.

10/10 Fantastiskt

Janice M

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One happy customer!!
Very clean room and staff was very helpful. Liked the ease of location and restaurants close. Would stay here again.
Bodde här 3 nätter i april 2023
Svar från Hotel Manager 7 juni 2023
Dear Janice,We can't thank you enough for sharing your perfect ratings. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time, if you could please take a moment to leave a review we would greatly appreciate it.Sincerely,Hotel Manager

10/10 Fantastiskt

Francis

Bodde här 1 natt i april 2023
Svar från Hotel Manager 7 juni 2023
Hello Francis,We are delighted to have provided you with suitable accommodations for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.Sincerely,Hotel Manager