Our stay was from 6/18 to 6/25, 2022. I called Alex Powers one hour before we arrived, I was told that the unit was cleaned and we could check in when we got there. I’m not sure what clean means to Alex, but when we got to the main floor, stains were found on the kitchen countertop, dining room table, and coffee table. The coffee pot was filthy and had to be cleaned several times before we could use it. Food was caked on 4 of the 6 spindles on dining room chairs. There were crumbs on the sofa cushions, urine splashed on the back of the powder room toilet, and the sink tops were not wiped off and were stained in all of the bathrooms. But, strips stating that the bathrooms were sanitized were placed on the top of each toilet tank. The cover that was on master bedroom bed was dirty, but I did bring my sheets and blankets from home. Before I could put food away or unpack I had to clean. I messaged Alex Powers that the unit was not clean when I arrived, but he never acknowledged my text. On the night of 6/18, the living room ceiling was leaking. I messaged Alex and he did get back to me. Before he came to the condo to check the leak, he was blaming the children for splashing water out of the tub. We had two fourteen-year-olds, who took showers and a five-year-old who was never left unattended while in the tub. Alex didn’t seem to want to entertain any other options as to why the leak occurred, he was certain that the leak came from splashing in the tub. His solution was to take showers only, no baths. The following day, Sunday, he came to the condo to check the ceiling leak. While he was there we mentioned the text that I sent the day before about the condo being dirty upon arrival, Alex simply ignored anything that was said referring to the cleanliness of the unit. His only focus was the leak, and it was due to splashing water out of the tub while bathing. Although our first day and a half was was frustrating, it didn’t keep me from enjoying my family.