Utomhuspool, parasoller och solstolar

Recensioner av Avila Beach Hotel

4 out of 5
Avila Beach Hotel
Penstraat 130, Willemstad

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 576 av 1004 recensioner" "
8 - Bra i betyg. 309 av 1004 recensioner" "
6 - Okej i betyg. 83 av 1004 recensioner" "
4 - Dåligt i betyg. 24 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 1004 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jan Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved this hotel. It is a very nice hotel with a great team of personal. Everyone is doing their best to make everything even more perfect. Great food, good cleaning, perfect located near Punda and loves the beach and that is was sunbeds to everyone. The music played during the evening is also a really nice touch. Would stay here again. We can highly recommend this hotel. // Susan
Bodde här 10 nätter i augusti 2023
Svar från Gimene 4 sep. 2023
Thank you so much for taking the time to share your wonderful feedback about your recent stay at the Avila Beach Hotel. We are absolutely delighted to learn that you loved your experience with us. It warms our hearts to know that you found our hotel to be very nice, and your kind words about our dedicated team members mean a lot to us. We are thrilled that you enjoyed our food, appreciated our high cleaning standards, and found our location near Punda and the beach to be ideal. Our goal is to provide a well-rounded experience, and it's fantastic to hear that we hit the mark. The evening music indeed adds a special touch to our ambiance, and we are pleased to know that you enjoyed it. Your recommendation is deeply appreciated, and we would be honored to welcome you back at the Avila Beach Hotel for another memorable stay whenever you decide to return.

10/10 Fantastiskt

Roger

Bodde här 7 nätter i juni 2023
Svar från Gimene 12 juni 2023
Thank you so much for taking the time to leave a positive rating for the Avila Beach Hotel. It is wonderful to learn that you had an excellent experience. We look forward to welcome you back in the future.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
Way over prized
The hotel is way over priced. The service is really bad. It is as if they don’t really care about their customers. I had to wait almost an hour when ordering a salad! The beaches are nice though, but I would stay somewhere else and then go to other mixer beaches.
Bodde här 7 nätter i november 2021
Svar från Gimene 27 dec. 2021
Thank you for sharing your feedback. We regret that the service given was not up to par. We will discuss your observations internally to improve the service where needed as it is our daily aim to deliver the best service possible to our guests. We hope that we may welcome you again in the future to provide you with a different experience.

10/10 Fantastiskt

Tommy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fint hotell med supertrevlig personal.
Bodde här 4 nätter i december 2019
Svar från Germaine 13 jan. 2020
Dear Tommy, thank you for choosing our hotel and taking the time to review us. We are glad to learn that you found our hotel to be nice and our tam super friendly. We will be delighted to welcome you back in the future.

10/10 Fantastiskt

Affi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice hotel, beautiful beaches and corals and fishes just outside the hotel
Bodde här 6 nätter i oktober 2019
Svar från Germaine 2 dec. 2019
Dear Affi, thank you for your review. We are glad that you enjoyed the hotel, our beautiful beaches and the wonderful corals and fishes you can snorkel and see just outside the hotel. We look forward to welcome you back!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avkoppling
Härligt läge med fin strand som gjord för avkoppling. 15 min promenad in till centrala Willemstad. Flera mycket trevliga och goda restauranger i närområdet. Hotellets egna restauranger helt ok också. Vi valde utan frukost då vi inte tyckte frukostbuffén var värd priset.
Bodde här 8 nätter i januari 2019
Svar från Germaine 28 jan. 2019
Dear Anonymous, thank you for your review of hotel. We are glad to learn the hotel and its surroundings was to your satisfaction and our beach good for relaxation. We hope to welcome you back in the future.

8/10 Bra

Erik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bästa ”hotell”stranden på ön hos Avila
Fint hotell med härligt eget strandområde. Stort hotell med de flesta bekvämligheter man kan tänka sig. Vi nyttjade modernt gym med havsutsikt, deras pool, egna strand och några restauranger. God mat kanske lite överpriser. Hotell erbjuder AirPort shuttle vilket är plus, kostar ca 35 dollar med taxi enkel resa annars. Fick även stanna och sola/bada efter utcheckning då vi hade sen flight. Går att promenera till city, 10-15 min cirkus. Allt gott men kanske lite överpriser på det mesta.
Bodde här 2 nätter i december 2018
Svar från Germaine 28 jan. 2019
Dear Erik, thank you for your candid review of our hotel. We are glad to learn you enjoy our facilities including our modern gym, pool and private beach. We look forward to welcome you back to Avila Beach Hotel.

10/10 Fantastiskt

Merja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable calm hotel
The hotel is very nice and calm, two beaches where one has glass splitter But there with swimming shoes no problem to swim and snorkle. We stayed in Octagon and the room was very fresh and nice, however the bed was quite hard and the bedlinnen did not feel fresh. There are several good restaurants near by (just a few min walk)!
Bodde här 7 nätter i juli 2018

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i december 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avila Beach
Vår vistelse på Avila Beach Hotell motsvarade alla våra förväntningar, vilket också stämde med de recensioner som vi läst om hotellet innan vi bokade. Hotellet har fina stränder vilka erbjuder mycket sol och bad. Restaurangerna på området erbjuder god mat och det finns även många andra bekvämligheter som gör att vistelsen blir njutbar. Det finns även många bra restauranger om närområdet som man kan besöka om man vill variera restaurangbesöken. Det finns även bra med parkeringsplatser om man hyr en bil för att utforska ön, vilket kan rekommenderas.
Bodde här 5 nätter i december 2017

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sol och bad med närhet till stan
Turisthotell med egen strand. Modern, men ändå viss kollonial touch. Två restauranger på hotellområdet och bar. Passar bra för lata dagar på stranden. Promenadavstånd in till centrala Willemstad för den som vill se lite mer. Finns ett par riktigt bra restauranger strax utanför hotellet, för den som vill ha lite omväxling.

8/10 Bra

Henrik

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell mer tråkiga omgivningar. En dyr frukost som inte höll måttet.

8/10 Bra

Pia, Stockholm, Sverige

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Charmigt hotell med 2 fina laguner. Ligger bra til
Trevligt mysigt hotell med överlag bra personal, barpersonalen skulle dock behöva bytas ut - mer upptagna att prata med varandra än att ta hand om gästerna.

8/10 Bra

Verifierad resenär

Gillade inte: Renlighet
Fint hotellområde, nära centrum.
+ fint hotellområde, bra stränder, bra pool/beachbarer och nära centrum. - alltid hår på golvet efter städning. Fläckar på lakanen.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Håkan o Pia, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell, nära till det mesta
Vi bokade hotellet som en kompromiss, ville ha hyfsat nära in till Willemstad men ändå inte bo mitt i stan. Och just den delen uppfyllde anläggningen helt klart. När vi anlände och checkade in, så blev vi genast uppgraderade till ett betydligt bättre och större rum än vi bokat. Personalen i receptionen var otroligt vänliga och hjälpsamma under hela vistelsen. Restauranger och barer på hotellet var av godkänd kvalité, men inget extra och inte helt prisvärda. Litet plus i kanten till frukostbuffén. Fin strand och bra tillgång på platser/solstolar när vi var där. Hotellet hade shuttlebuss in till centrum av Willemstad två gånger per dag, men det var inga problem att gå sträckan om man ville det.

8/10 Bra

Lars Örebro

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekta läget på Curaco
På det hela taget mycket bra hotell, fin strand, närhet till staden, till dyk mm. Enda negativa är att dom överprisar det man köper på hotellet, inte minst frukost. Delvis kan man skylla på hög dollarkurs men det är inte hela sanningen.

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Hotellet hade fin egen strand
Det var dålig städning i korridoren, låg glasbitar mm i flera dagar, ingen dammsugning på rummet endast våttorkning ibland. Låg ett papper på golvet vid väggen när vi kom till rummet första dagen, den låg kvar även när vi åkte efter 13 dagar. Kackerlackor på rummet vid flera tillfällen, rann in vatten på golvet i rummet vid regn. I baren påfördes det extra dryck mm som inte hade beställts, samt när räkning för bar o mat skulle betalas hade det påförts även andra gästers notor på min total nota. Så man måste ha koll hela tiden Har varit i Karibien ett tiotal gånger på flera olika öar o hotell, men detta hotell måste man se upp med notan och var man går. Hotell att sova på utmärkt. bra STRAND MED SOLSTOLAR

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Skulle verkligen rekommendera till alla, så vacker och rogivande omgivning, trevlig och duktig personal samt god mat på hotellets restauranger! Välj detta hotell! :)

10/10 Fantastiskt

Sasa, Stockholm

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell!
Trävlig personal, bra service, skulle definitivt kunna bo i hotellet igen.

8/10 Bra

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra hotell och bra läge. En sak kan förbättras-Kvaliteten på köttet till mat har sjunkit sedan vi var där för fyra år sedan, särskilt biff, var ingen bra kvalitet, provade 2 gånger.

8/10 Bra

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sannolikt ett av av Curacaos bättre hotell
Det är inte så lätt att hitta bra stränder på Curacao. De är små och svårtillgängliga men mycket snorkelvänliga. Avila Hotel förefaller ha en av de mest centrala stränderna. Hotellet ligger i Willemstad som i grunden är mycket vackert. Tyvärr är många av husen i staden inte minst nära hotellet dåligt underhållna och fallfärdiga. Detta gäller dock ej själva hotellet som är välhållet. Hela ön hade tjänat på en renovering. Jag hade sannolikt bott på Avila igen om jag skulle återvända till Curacao, Hotellets läge, renlighet, service och bekvämlighet var utmärkt.

10/10 Fantastiskt

Hans Egstedt, Curacao

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge samt utmärkt hotellområde
Vi är mycket nöjda med hotellet i sin helhet. Speciellt med hotellområdet och hotellets läge, i förhållande till närheten till närmaste centralort, samt den behagliga fördelningen inom hotellområdet på planläggning av rekreation, bad, restaurang samt boende. Personalen visade ett mycket trevligt tillmötesgående och servicen var vi mycket nöjda med.

8/10 Bra

Sam, Sweden

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful
Beautiful hotel with great location close to town

10/10 Fantastiskt

Ata, Lund

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fint hotell
Gångavstånd till centrum. Egen strand och pool. Nära en liten supermarket. Smidigt att hyra bil, Budget hade kontor i hotellet. Helt ok internetuppkoppling.

10/10 Fantastiskt

Kevin K

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff. The rooms were updated and in good condition.
Bodde här 3 nätter i april 2024
Svar från Gimene 29 apr. 2024
Thank you for taking the time to leave such a positive review of the Avila Beach Hotel. We are thrilled to learn that you found our staff to be friendly and helpful, and that you enjoyed our updated and well-maintained rooms. We look forward to the opportunity to welcome you back to our hotel again soon for another wonderful experience.

10/10 Fantastiskt

Felix

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great about the Avila Beach Hotel. The only thing I recommend is bring a converter if you have 120 volt appliances that you are bringing.
Bodde här 4 nätter i april 2024
Svar från Gimene 29 apr. 2024
Thank you for your wonderful review of the Avila Beach Hotel. We are thrilled to learn that you had a great experience during your stay. We appreciate you sharing this valuable tip about bringing a converter. We hope to have the pleasure of welcoming you back to our hotel in the near future for another fantastic stay.

10/10 Fantastiskt

Terry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, super clean and large room(apt) with a partial ocean view. Staff were all very friendly and helpful. Food was very good and tons of restaurants within walking distance. Excellent gym and spa. Walking distance to downtown Willemstad. Definitely be back here again!
Bodde här 8 nätter i april 2024
Svar från Gimene 22 apr. 2024
Thank you so much for taking the time to leave us a 5 out of 5 rating. We are thrilled to learn that you had such a wonderful experience with us at the Avila Beach Hotel. We look forward to welcoming you back for another fantastic visit.

10/10 Fantastiskt

Robertus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 14 nätter i april 2024
Svar från Gimene 22 apr. 2024
Thank you for your feedback and the perfect rating. We are delighted to learn that your stay at Avila Beach Hotel was so enjoyable. We hope to welcome you back soon for another wonderful experience.

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful resort. The beach is absolutely amazing and the snorkeling is fabulous. We always found parking. The restaurants are fine, but we rented a car and spent most night driving to town (5 minutes away) and trying out the locale restaurants. The pool is great, everything is clean and I have zero complaints. Would go back in a heartbeat.
Bodde här 7 nätter i april 2024
Svar från g 20 apr. 2024
Thank you for sharing your experience at Avila Beach Hotel. We are thrilled to learn that you had a fantastic stay and enjoyed our hotel. It's wonderful to know that you found the beach to be amazing and the snorkeling fabulous. We are glad that parking was convenient for you, and that you had the opportunity to explore the local restaurants in town during your evenings. We are delighted that you enjoyed the pool and found everything clean during your stay. Your kind words mean a lot to us, and we are thrilled that you have zero complaints. Thank you for choosing Avila Beach Hotel, and we look forward to hosting you again soon.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing!
Bodde här 7 nätter i mars 2024
Svar från Gimene 8 apr. 2024
Thank you for taking the time to leave your review. We are thrilled to learn that your experience at Avila Beach Hotel was not short of amazing. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations during your stay. We hope to welcome you back soon at Avila Beach Hotel.

8/10 Bra

Danielle, Port Angeles

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 8 nätter i mars 2024
Svar från Gimene 29 apr. 2024
Thank you for choosing to stay with us at the Avila Beach Hotel and for rating your experience. We are delighted to learn that you had an enjoyable stay, reflected in your 4-star rating. Your feedback is valuable to us as we strive to deliver impeccable service to our guests daily. We hope to welcome you back soon.

10/10 Fantastiskt

Thomas, Wintersville

Bodde här 1 natt i mars 2024
Svar från Gimene 22 apr. 2024
We greatly appreciate your feedback and the perfect rating. We are delighted to learn that your stay at Avila Beach Hotel was completely to your satisfaction. We look forward to welcoming you back for another enjoyable stay.

10/10 Fantastiskt

Donna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property and room was very clean. The staff is hospitable and made concessions to provide us lunch early since our flight left early. The only thing is that the complimentary shuttle doesnt run on weekends.
Bodde här 3 nätter i mars 2024
Svar från Gimene 1 apr. 2024
Thank you for sharing your experience at Avila Beach Hotel. We are delighted to learn that you found our property and rooms to be clean and that our staff provided excellent hospitality during your stay. It's our pleasure to accommodate special requests whenever possible. We appreciate your feedback regarding the shuttle service, and we apologize for any inconvenience caused. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

10/10 Fantastiskt

Thomas, Wintersville

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent rooms and hospitality. The beds are sure comfortable. It’s nice to have a great night’s sleep to tackle the beach. Staff was top notch. I recommend this hotel. BTW, great fitness facility.
Bodde här 1 natt i mars 2024
Svar från Gimene 25 mars 2024
Thank you so much for sharing your experience with us. We are thrilled to learn that you found our rooms excellent and our hospitality top-notch. Providing comfortable accommodations and ensuring our guests get a great night's sleep is always a top priority for us, so we're delighted to know that you found our beds comfortable. It's wonderful to know that you also enjoyed our fitness facility. We believe in providing amenities that enhance our guests' overall experience, and we're glad that you found it to your liking. Thank you for recommending our hotel. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay, whether it's for another beach adventure or simply to relax and unwind.

10/10 Fantastiskt

yadira

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the center of town 20 minutes walk and very safe
Bodde här 4 nätter i mars 2024
Svar från Gimene 25 mars 2024
Thank you for taking the time to share your experience with us. We are delighted to learn that you found our location close to the center of town convenient for exploring, and we are pleased to know that you felt safe during your stay. Should your travels bring you back to Avila Beach Hotel, we'd love to host you again and make your stay even more enjoyable.

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay, beautiful property, accommodations and very helpful staff.
Bodde här 7 nätter i mars 2024
Svar från Gimene 25 mars 2024
Thank you for your kind review. We are thrilled to learn that you had a great stay at the Avila Beach Hotel and that you enjoyed our property and accommodations. Our team works diligently to ensure that every guest has a memorable experience, and it's wonderful to know that our staff was able to assist you throughout your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.

8/10 Bra

Sharan

Bodde här 1 natt i mars 2024
Svar från Gimene 15 apr. 2024
Thank you for choosing to stay at the Avila Beach Hotel. We noticed that you rated your experience with us, and while we didn't receive a detailed review, we wanted to express our gratitude for your feedback. We hope to have the pleasure of welcoming you back to the Avila Beach Hotel in the future for another enjoyable stay.

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The private lagoons were a joy! Plenty of loungers, plenty of shade, showers, everything you could want.
Bodde här 7 nätter i mars 2024
Svar från Gimene 18 mars 2024
Thank you for sharing your experience with us. We are delighted to learn that you enjoyed our private lagoons so much. It's fantastic to know that you found plenty of loungers, shade, and amenities to enhance your experience. We appreciate your kind words and hope to welcome you back to Avila Beach Hotel again soon for another enjoyable stay.

10/10 Fantastiskt

Helaina and

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i januari 2024
Svar från gim 18 mars 2024
We thank you for leaving us a 5 out of 5 rating. It's a great pleasure to learn that you had a wonderful stay. We look forward to welcoming you back for another excellent experience.

6/10 Okej

James, Miami Beach

Bodde här 3 nätter i mars 2024
Svar från Gimene 1 apr. 2024
Thank you for taking the time to rate your experience at our hotel. We appreciate your feedback and are always striving to improve. We hope to have the opportunity to exceed your expectations in the future.

8/10 Bra

Jennise

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really loved the beach and the Blues restaurant interior. Loved the convenient parking options. Didnt like that most plugs in the room were European with only 1 plug that was not. Didnt like that they didnt provide wash cloths/ wash rags.
Bodde här 3 nätter i februari 2024
Svar från Gimene 6 mars 2024
Thank you for taking the time to share your feedback with us regarding your recent stay at Avila Beach Hotel. We are delighted to learn that you loved our beach and the interior of the Blues restaurant. Providing a memorable experience for our guests is always our goal, and we are pleased to know that these aspects of your stay stood out to you. We appreciate your comments regarding the plug outlets in the room. We understand the inconvenience this may have caused and will certainly take your feedback into consideration for future improvements. We are glad to hear that you found our parking options convenient. We hope to have the opportunity to welcome you back to Avila Beach Hotel in the future and provide you with an even more enjoyable stay.

10/10 Fantastiskt

Arkadiy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really love private beach and peace of mind. Nearby restaurants are really good and plenty of them
Bodde här 12 nätter i februari 2024
Svar från Gimene 6 mars 2024
Thank you so much for sharing your experience with us. We are delighted to learn that you loved our private beach and found peace of mind during your stay with us at Avila Beach Hotel. Providing a tranquil and serene environment for our guests is one of our top priorities, and we are thrilled that you enjoyed it. It's also wonderful to hear that you appreciated the nearby restaurants and we are glad that they added to the enjoyment of your stay. We hope to have the pleasure of welcoming you back to Avila Beach Hotel in the future for another relaxing and memorable experience.

10/10 Fantastiskt

Robert, Niagara on the Lake

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property, great beach and snorkeling. Fairly quiet. Great music on Blues Night. Excellent restaurants near by. Fabulous place!
Bodde här 14 nätter i januari 2024
Svar från Gimene 4 mars 2024
Thank you for your wonderful review of Avila Beach Hotel! We are thrilled to learn that you enjoyed our property, pristine beach, and the fantastic snorkeling opportunities. It's great to know that you found the ambiance fairly quiet and that you had a memorable experience during our Blues Night with great music.We are also delighted that you appreciated the excellent restaurants nearby, adding to the overall enjoyment of your stay. We look forward to welcoming you back for another fabulous stay in the near future.

10/10 Fantastiskt

Hillary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel. Right on the beach, lovely staff, great quiet room
Bodde här 5 nätter i februari 2024
Svar från Gimene 4 mars 2024
Thank you for taking the time to leave us such a wonderful review! We are delighted to learn that you enjoyed your stay at Avila Beach Hotel and that our beachfront location, lovely staff, and quiet rooms contributed to making your experience memorable. Your kind words mean a lot to us, and we are thrilled to have provided you with a pleasant and relaxing stay. Should your travels bring you back to Curaçao, we would be honored to welcome you again for another fantastic stay by the beach.

10/10 Fantastiskt

Meris, Placentia

Gillade: Bekvämligheter
The property is great. The private beach is beautiful. The staff is really friendly and professional. The only negative thing was that the ac unit in my room didn’t work.
Bodde här 1 natt i februari 2024
Svar från Gimene 4 mars 2024
Thank you for sharing your feedback with us regarding your recent stay at Avila Beach Hotel. We are thrilled to learn that you enjoyed our beautiful property and private beach, as well as our friendly and professional staff. However, we are disappointed to learn about the issue with the AC unit in your room. Please accept our sincere apologies for any inconvenience this may have caused during your stay. Rest assured, we have notified our maintenance team to address this promptly to ensure all our guests have a comfortable experience. We hope that despite this inconvenience, you were still able to enjoy your time with us. We would love the opportunity to welcome you back for an even better experience in the future.

10/10 Fantastiskt

Diego, Aurora

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A wonderful hotel. Well with visiting if you are ever visiting Curaçao. We spent a long weekend and would definitely come back.
Bodde här 3 nätter i februari 2024
Svar från Gimene 4 mars 2024
Thank you for your glowing review! We are delighted to learn that you had a wonderful experience during your stay with us at the Avila Beach Hotel. Your kind words about our hotel mean a lot to us. It's fantastic to know that you found your visit to Curaçao and our hotel enjoyable, and we are thrilled to hear that you're considering coming back. We can't wait to welcome you again and make your next stay just as memorable. We look forward to hosting you again soon.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No VIP benefits were offered until after Expedia found out that nothing was offered then we received the complimentary drinks but no offer of an upgrade.
Bodde här 6 nätter i februari 2024
Svar från gim 4 mars 2024
Thank you for sharing your recent experience. We apologize for the oversight in providing your VIP drink voucher and regret any inconvenience caused. Please rest assured, we have addressed this internally to ensure it doesn't happen again. Regarding the upgrade, we regret that it wasn't available during your stay. Our upgrades are subject to availability, and we apologize for any disappointment this may have caused. We appreciate your understanding and are glad that you had an overall enjoyable stay. We hope to have the opportunity to welcome you back for a seamless stay in the future.

4/10 Dåligt

Joshua

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A few months before our stay I requested, through a direct email with the property, a room upgrade to the oceanfront blueswing room and received a response and confirmation email. Upon arrival I was told the upgrade was never updated in their system; the receptionist contacted the reservations department. The reservations department made it seem like I was the one who never confirmed the upgrade even though I have the email from the team member saying the upgrade was confirmed. Being accused of doing something wrong instead of the hotel just admitting to the fault really made me upset. Additionally, the upgraded room was to be a romantic valentines day surprise and not having our intended room really put a damper on the week. The receptionist was very kind and ended up finding a small ‘upgrade’ from our original booking and a simple apology for the confusion which was appreciated. However, this still isn’t comparable to what I had originally planned for the expensive week. The room we were put in was a connecting room to a couple with screaming kids (on both sides), along with the toddlers trying to open the connecting door. Not the romantic vacation I was hoping for. The room itself was clean and nice and the staff did well to change linens. The area around the hotel is very rundown and seems a little unsafe. I was really hoping for a better stay as our first time in Curacao and Avila but unfortunately won’t be recommending to friends/family in the future.
Bodde här 6 nätter i februari 2024
Svar från Gimene 18 feb. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay with us. It's disheartening to learn that your room upgrade request was not properly processed. We understand how important it is to deliver on such special occasions, and we regret that we fell short in meeting your expectations in this regard. We value your feedback, and we assure you that we will address this matter immediately to prevent similar occurrences in the future. We are glad to know that our receptionist was able to provide some assistance and offer an alternative, albeit not as originally planned. We strive to provide a peaceful and enjoyable environment for all our guests, and we regret that this was not your experience due to noise disturbance of neighboring guests. We made several attempts to contact you during your stay by calling and leaving a contact card in order to try to improve your experience. Unfortunately, we were unable to reach you. We want to assure you that this situation is not reflective of the usual standard of service we strive to provide. Once again, we apologize for the disappointment you experienced during your stay.