Hotell i William Penn Villas

“I was very impressed by the service and quality of my experience at this hotel. I travel 120 days a year. First time here, lots of charm and character. Very well attended by staff.”

“Paid over two hundred dollars for a room with stained bedding, broken lights, not enough pillows, a rusted shower head and dogs barking all day and night. There was also no refrigeration or microwave available.”

“Very clean”

“The staff was friendly and the breakfast was decent. The location, in an industrial area, seemed convenient enough. The hotel felt outdated, and the room appeared to have only minimal maintenance. The couch and the kitchen area, didn’t feel very clean. Although, my room was spacious. The bed was comfortable, but the shower was disappointing, with very low water pressure. There was also garbage outside and around the building, including piles near the outdoor laundry area. Additionally, one...

“Charming hotel and area. We were a bit diappointed that the restaurant and bar were not open.”

“Clean room nice people and good service Perfect place in phoenixville”

“Charming accommodations. Above average breakfast buffet. I dislike that you participate in deceptive “resort fees.” I knew I’d have to pay it, but just be honest and list the actual price.”

“Ok so the pros of the hotel is the property is very spacious inside and outside with large parking spaces and with a nice view of the mountain, ski and trail areas, basketball and tennis courts. However, the problem we had was with the level of service and cleanliness of the rooms. First, when we entered our room and went to the bathroom, we found the rim of the toilet bowl a bit dirty smeared with excitement looking disgusting. We asked to have it cleaned and the front desk lady kept saying...

“We didn't stay here! We walked into the room and saw hair in the bathroom sink, there were 2 beds and one was so close to the bathroom door that you had to shimmy past the bed or climb over it to get to the bathroom. There were flies in the room too. It looked like some sort of apartment deep in the hood! My wife was basically disgusted with the place. I'm trying to get a refund for this as we had to find another hotel for the night.”

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“Thank you to the management for being accommodating. It is really located in a central area. A lot of shops, restaurants, and retreats.”

“Quick stay for business but found the property to be very clean and sheek. Definitely will return when working in that area again.”

“We were able to check in earlier than expected, and the staff was very respectful, friendly, and responsive throughout our stay. The room was spotless upon arrival, and we had no issues during our visit. Even though we woke up too late for breakfast, we were still able to get coffee and chocolate milk before checking out, which we appreciated. The checkout process was quick and convenient, and parking was easy as well. Overall, we had a great experience and would gladly stay here again.”

“Good breakfast”

“nothing special”