Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 162 av 270 recensioner" "
10 - Fantastiskt
162
8 - Bra i betyg. 63 av 270 recensioner" "
8 - Bra
63
6 - Okej i betyg. 24 av 270 recensioner" "
6 - Okej
24
4 - Dåligt i betyg. 13 av 270 recensioner" "
4 - Dåligt
13
2 - Väldigt dåligt i betyg. 8 av 270 recensioner" "
2 - Väldigt dåligt
8
9,2/10
Renlighet
9,0/10
Personal och service
8,4/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Ernesto
Reste med sin partner
20 maj 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Cleanliness. Conenience. Lobby decor. Friendly service. Late model hi def TV. Comfy bed.
Ernesto
Bodde här 1 natt i maj 2024
Svar från GM 22 maj 2024
We thank you for taking the time out of your busy schedule to share your experiences with us at Fairfield by Marriott Williamstown. Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.
10/10 Fantastiskt
Carmen
Reste med sin partner
13 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very helpful staff!
Carmen
Bodde här 1 natt i maj 2024
Svar från GM 22 maj 2024
Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Thank you.
10/10 Fantastiskt
Robert
30 apr. 2024
Robert
Bodde här 1 natt i april 2024
Svar från GM 22 maj 2024
Thank you for sharing your experiences with us at Fairfield by Marriott Williamstown. We appreciate you taking the time to share your feedback.
8/10 Bra
Vlad
28 apr. 2024
Vlad
Bodde här 1 natt i april 2024
Svar från GM 22 maj 2024
Thank you for taking the time to leave a review of your stay with us at Fairfield by Marriott Williamstown.
10/10 Fantastiskt
Alexis
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were nicely laid out and well designed. The property was very clean and quiet. It looked brand new.
Alexis
Bodde här 1 natt i april 2024
Svar från GM 13 apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at Fairfield by Marriott Williamstown.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fantastiskt
Deanna
Affärsresenär, Reste med familjen
2 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The beds were very comfortable. The front desk manager was very helpful. The room was quiet and clean
Deanna
Bodde här 1 natt i mars 2024
Svar från GM 5 apr. 2024
On behalf of the entire team, we thank you for sharing your recent experience with us. Your feedback is very valuable to us.
10/10 Fantastiskt
Hamish
27 mars 2024
Hamish
Bodde här 1 natt i mars 2024
Svar från GM 18 apr. 2024
We thank you for taking the time out of your busy schedule to share about your experience with us.
6/10 Okej
Charlotte
25 mars 2024
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Charlotte
Bodde här 1 natt i mars 2024
Svar från GM 26 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.
10/10 Fantastiskt
Brian
Reste med familjen
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
super clean, pool & hot tub was nice. free breakfast. great stay!
Brian
Bodde här 1 natt i mars 2024
Svar från GM 11 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing your review with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Bra
Ayanna
Reste med familj och småbarn
28 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an awesome, spacious room!
It was nice to have breakfast daily, but options were limited and it was the same every day.
Ayanna
Bodde här 3 nätter i februari 2024
Svar från Keylon Sheppard 2 mars 2024
Hello Ayanna,I'm glad to hear you enjoyed your stay, I will take note of the breakfast options being the same and I will share this feedback the the breakfast staff. Thanks so much for giving feedback, getting feedback helps us to improve the experience for you! I hope if you're next in the area you do stay with us again so we can make this a 5/5 for you!Thanks again!
8/10 Bra
Deborah
24 feb. 2024
Deborah
Bodde här 1 natt i februari 2024
Svar från GM 27 feb. 2024
Thank you for taking the time to share about your experience with us at Fairfield by Marriott by Williamstown.
6/10 Okej
David
20 feb. 2024
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
David
Bodde här 2 nätter i februari 2024
Svar från Keylon Sheppard 22 feb. 2024
Hello David,Thank you for sending in your response, we value each and every guests experience because here at Fairfield, our guests are our highest priority, especially you!We hope when you next stay you will give us a chance to give you an experience we strive to deliver.Sincerely,Keylon SheppardOperations Supervisor
6/10 Okej
Howard
20 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Heating system is on the roof. It made a lot of noise in a third floor room.
Howard
Bodde här 1 natt i februari 2024
Svar från Keylon Sheppard 22 feb. 2024
Hello Howard,We do appreciate you sending in your feedback about your stay with us, this helps leaps and bounds to assist us in improving our guest experiences. I must apologize for your stay not being a completely comfortable experience, making sure our guests have a quiet comfortable stay is something we strive for and I regret that this was not your experience.I will be bringing this to Fairfield management to ensure this is an isolated incident.I do hope the next time you're in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Keylon SheppardOperations Supervisor
10/10 Fantastiskt
randolph
27 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
GOOD PLACE
randolph
Bodde här 1 natt i januari 2024
Svar från Keylon Sheppard 27 jan. 2024
Thank you for your response, I'm glad you have a good time at our hotel. We hope to see you again if and when you're next in the area.
8/10 Bra
John
Reste med familjen
15 jan. 2024
Gillade: Renlighet
The breakfast had items you could mix into your yogurt which is great except that they had raisins and they had granola mixed with raisins and no granola without raisins.
John
Bodde här 1 natt i januari 2024
Svar från Keylon Sheppard 22 jan. 2024
Thank you for sharing about your experience! We are always working on improving guest experiences and your feedback on food and breakfast does go a long way to bettering that goal! We thank you again and hope to see you if and when you're in the area next!
8/10 Bra
April
Reste med familjen
28 dec. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
April
Bodde här 4 nätter i december 2023
Svar från Keylon Sheppard 22 jan. 2024
Thank you for your review, I'm glad we can make your experience a good one and we hope to make the next even better if and when you're next in the area!
6/10 Okej
Aster
23 dec. 2023
Aster
Bodde här 2 nätter i december 2023
Svar från Keylon Sheppard 22 jan. 2024
Thank you for your review, we hope to better improve your experience with us if and when you're in the area!
8/10 Bra
Charles, New Haven
Reste med sin partner
30 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice play to stay but overall facilities clearly built cheaply with minimal amenities and resources. Staff is helpful and cheerful.
Charles
Bodde här 3 nätter i november 2023
Svar från Keylon Sheppard 22 jan. 2024
Thank you for sharing about your stay with us. I'm glad your stay was nice. We always strive to improve guest experiences, for your feedback will always help us deliver great experiences. I thank you again and hope to see you again if and when you're next in the area so we can deliver the experience we strive for.
10/10 Fantastiskt
Bipinpreet
27 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and well maintained.
Bipinpreet
Bodde här 1 natt i november 2023
Svar från Keylon Sheppard 22 jan. 2024
Thank you so much for sharing about your experience with us. I'm glad we were able to make it a nice one for you. We hope to see you again if and when you're in the area again!
8/10 Bra
Maria
Reste med sin partner
26 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I try to come to Williamstown once a year to visit friends and this is my first time staying at Fairfield. It’s an excellent option for a weekend visit. It’s very close to Williams College and Spring street. Convenient and free breakfast is a perk. Not a lot of options, but enough to get your day started. Will stay again next time I visit the town.
Maria
Bodde här 2 nätter i november 2023
Svar från Keylon Sheppard 22 jan. 2024
Thank you for sharing about your stay with us. I'm glad we were a convenient option for you and we hope to see you again next your in the area!
10/10 Fantastiskt
Joseph
3 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a nice overnight stay.
Joseph
Bodde här 1 natt i oktober 2023
10/10 Fantastiskt
Betty
23 okt. 2023
Betty
Bodde här 3 nätter i oktober 2023
2/10 Väldigt dåligt
Verifierad resenär
21 okt. 2023
Verifierad resenär
Bodde här 1 natt i oktober 2023
10/10 Fantastiskt
Donna
14 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This hotel is just right for this community. Right size. Perfect amenities. Helpful, friendly employees.
Donna
Bodde här 1 natt i oktober 2023
10/10 Fantastiskt
Sarvamitra
Reste med familjen
7 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff
Sarvamitra
Bodde här 1 natt i oktober 2023
4/10 Dåligt
Susan
Reste med sin partner
2 okt. 2023
Gillade inte: Boendets skick och faciliteter
Shower curtain too small for tub. Water all over bathroom floor.
Susan
Bodde här 2 nätter i september 2023
10/10 Fantastiskt
Grace
1 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Grace
Bodde här 3 nätter i september 2023
10/10 Fantastiskt
Lisa
1 okt. 2023
Lisa
Bodde här 1 natt i september 2023
4/10 Dåligt
Edward
Reste med familjen
28 sep. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
too expensive
It was not worth the price.
Edward
Bodde här 1 natt i september 2023
10/10 Fantastiskt
Verifierad resenär
Reste i grupp
23 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great breakfast. Very clean and quiet.
Verifierad resenär
Bodde här 2 nätter i september 2023
2/10 Väldigt dåligt
linda
18 sep. 2023
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The check in was terrible. I requested a bathtub
linda
Bodde här 1 natt i september 2023
10/10 Fantastiskt
Brielle
14 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Brielle
Bodde här 1 natt i september 2023
10/10 Fantastiskt
Jaroslav
Reste med sin partner
7 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the room, loved the hotel. I just wish the pool was open all night, you can only card in till 11 pm Most Best Western properties with pools keep the pool open 24 hrs.
Jaroslav
Bodde här 2 nätter i september 2023
10/10 Fantastiskt
jayne
Reste med familjen
30 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with great amenities. Nice walk to restaurants.
jayne
Bodde här 1 natt i augusti 2023
Svar från Keylon Sheppard 30 aug. 2023
I'm very glad you had a great time staying with us. Thank you!
10/10 Fantastiskt
Allegra
28 aug. 2023
Allegra
Bodde här 1 natt i augusti 2023
10/10 Fantastiskt
Susan
Reste med familjen
21 aug. 2023
Gillade: Bekvämligheter
The room was very clean and new, excellent condition. Breakfast was good and plenty to choose from and a lovely area to eat in.
I highly recommend this hotel
Susan
Bodde här 1 natt i augusti 2023
Svar från Keylon Sheppard 30 aug. 2023
Thanks so very much for your feedback! I hope your travels bring you back to the area!
10/10 Fantastiskt
nancy, no. easton
18 aug. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property. Good location
nancy
Bodde här 2 nätter i augusti 2023
Svar från Keylon Sheppard 30 aug. 2023
Thanks so much, we are glad you had a great time!
10/10 Fantastiskt
Laura
15 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice Stay
Laura
Bodde här 1 natt i augusti 2023
Svar från Keylon Sheppard 30 aug. 2023
Thank you so much for your feedback! We are glad you enjoyed your stay.
8/10 Bra
William
Reste med sin partner
15 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is a good value for what you pay per night.
My only complaint is that the breakfast buffet uses paper plates, paper cups, and plastic cutlery. This is not a cheap takeout place! Use real china and silverware.
William
Bodde här 3 nätter i augusti 2023
Svar från Keylon Sheppard 15 aug. 2023
Thank you for your feedback, we hope if you're in the area you choose to stay with us again.
10/10 Fantastiskt
Arthur
10 aug. 2023
Gillade: Renlighet och personal och service
Arthur
Bodde här 1 natt i augusti 2023
Svar från Keylon Sheppard 14 aug. 2023
Thank you for the glowing review! I hope you stay with us again.
10/10 Fantastiskt
Jeffrey, Lindenhurst
Reste med familjen
8 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Extremely convenient to get to the college. Good breakfast and comfortable stay.
Jeffrey
Bodde här 1 natt i augusti 2023
Svar från Keylon Sheppard 8 aug. 2023
Thank you so much for your feedback, this will be shared with the rest of the Fairfield Crew as a highlight of their hard work, thank you again!
10/10 Fantastiskt
Felipe
6 aug. 2023
Felipe
Bodde här 1 natt i augusti 2023
Svar från Keylon Sheppard 8 aug. 2023
Hello, we are glad you enjoyed our hotel, please come again.
6/10 Okej
vivienne
29 juli 2023
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
vivienne
Bodde här 2 nätter i juli 2023
Svar från AGM 2 aug. 2023
We appreciate you taking the time to share about your stay with us.
10/10 Fantastiskt
Aileen
26 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Aileen
Bodde här 1 natt i juli 2023
Svar från Keylon Sheppard 28 juli 2023
Thank you for your feedback!
6/10 Okej
Verifierad resenär
24 juli 2023
Gillade inte: Renlighet och personal och service
Needs improvement
Room was decent but shampoo container in bathroom was empty. Mold/mildew along the bottom edge of the shower and shower door.
Breakfast was sub par. Fruit bowl looked dirty and soggy. Eggs didn’t taste like eggs. Dirty countertops at coffee area. No attendant present. Breakfast choices were not as depicted on the website picture. Very misleading. No recycling in breakfast area.
Front desk was loud and unprofessional in manner and dress. During breakfast we could see and hear them laughing loudly. Guests were polite and quiet but the front desk was not.
Verifierad resenär
Bodde här 1 natt i juli 2023
Svar från Keylon Sheppard 26 juli 2023
Dear Anonymous booker,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of our desk staff is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
8/10 Bra
Peter
20 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Peter
Bodde här 2 nätter i juli 2023
Svar från Keylon Sheppard 21 juli 2023
Thank you for your review, I do hope that you choose us if your travels take you out our way
10/10 Fantastiskt
Beth
19 juli 2023
Beth
Bodde här 5 nätter i juli 2023
Svar från Keylon Sheppard 8 aug. 2023
Hi there, I'm glad you enjoyed out hotel, please come again!
10/10 Fantastiskt
George
17 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
George
Bodde här 1 natt i juli 2023
Svar från AGM 18 juli 2023
Thank you for sharing about your stay with us at Fairfield by Marriott in Williamstown.
8/10 Bra
Roland
16 juli 2023
Gillade: Renlighet och boendets skick och faciliteter
The hotel itself was fine albeit extremely generic. Nothing really to complain about but the staff was a bit standoffish. The bed was very comfortable and the room clean, the shower had good water pressure.
Roland
Bodde här 1 natt i juli 2023
Svar från Keylon Sheppard 21 juli 2023
Dear Roland,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of our staff is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
2/10 Väldigt dåligt
Pam
14 juli 2023
Pam
Bodde här 2 nätter i juli 2023
Svar från Keylon Sheppard 8 aug. 2023
I'm sorry to see that you didn't enjoy our hotel very much, I hope if you choose us again we can turn things around for you.