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Recensioner av Best Western Plus Wilmington/Wrightsville Beach

2.5 out of 5
Best Western Plus Wilmington/Wrightsville Beach
5345 Market St, Wilmington, NC

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 406 av 1001 recensioner" "
8 - Bra i betyg. 318 av 1001 recensioner" "
6 - Okej i betyg. 136 av 1001 recensioner" "
4 - Dåligt i betyg. 75 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 66 av 1001 recensioner" "

7,8/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Chloe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A wonderful stay
Bodde här 2 nätter i april 2024
Svar från Erin 1 maj 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay.

2/10 Väldigt dåligt

Bobby

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I do not recommend staying here! After checking in, I went to my room, I opened my door, only to have it smell like a stale ashtray. I also noticed that the window was open, hair on my pillows and in my bathroom. Oh and I had a couple bugs visiting my room as well.
Bodde här 1 natt i april 2024
Svar från Steve 19 apr. 2024
Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve.

6/10 Okej

virginia

Reste med familjen
Had to pay a pet fee. Booked with third party Expedia and there was no mention of fees. Booked and asked to pay $60 left a bad taste for Best Western. Either make 3rd party have full disclosure or do not make the charges if booked online.
Bodde här 2 nätter i april 2024
Svar från Steve 16 apr. 2024
Thank you for the positive review.

10/10 Fantastiskt

Jonathan

Reste med familj och småbarn
Front desk person was very friendly and helpful
Bodde här 1 natt i april 2024
Svar från Erin 14 apr. 2024
Thank you for taking time to review our property. We are so pleased you enjoyed your stay and greatly appreciate the positive review.

8/10 Bra

hope

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is going through a renovation. The lobby area is very nice and the rooms are in process. The selected décor is very nice. The pancake maker on the breakfast buffet is fun! There are several good restaurants nearby. There are several big box stores you can walk to, but for the downtown area, it's a 10 minute drive or so. The staff is very helpful. We Ubered everywhere.
Bodde här 1 natt i april 2024
Svar från Steve 12 apr. 2024
Thank you for the positive review.

10/10 Fantastiskt

Nikole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was nice and clean and comfortable. The staff was kind.
Bodde här 1 natt i april 2024
Svar från Erin 6 apr. 2024
Thank you for taking time to review our property. We're very pleased you enjoyed your stay

4/10 Dåligt

Rita

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ice machines don’t work only on the fifth floor. Elevator doesn’t work. You have to use the stairs. Stains all over the floors very dirty. First room I was given somebody was already in second room. I was given was not made up third room was OK.
Bodde här 2 nätter i mars 2024
Svar från Erin 6 apr. 2024
Thank you for taking time to review our property. Your comments have been shared with staff and will be used to improve.

8/10 Bra

Soni

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I just stayed in 6 places in 2 weeks. They're all running together.
Bodde här 1 natt i mars 2024
Svar från Steve 1 apr. 2024
Thank you for the positive review.

10/10 Fantastiskt

Christine

Bodde här 1 natt i mars 2024
Svar från Steve 12 apr. 2024
Thank you for the positive review.

10/10 Fantastiskt

April

Bodde här 1 natt i mars 2024
Svar från Erin 16 mars 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay!

10/10 Fantastiskt

david

Bodde här 1 natt i mars 2024
Svar från Steve 1 apr. 2024
Thank you for the positive review.

10/10 Fantastiskt

Abisai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was pleasant. Room was nice and clean. We would definitely stay in the future.
Bodde här 1 natt i mars 2024
Svar från Erin 12 mars 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay and look forward to your return.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was easy to find, checkin was easy and it was close to places to eat.
Bodde här 1 natt i mars 2024
Svar från Erin 9 mars 2024
Thank you for taking time to review our property. We're so pleased you enjoyed your stay

10/10 Fantastiskt

Vincent

Bodde här 1 natt i mars 2024
Svar från Steve 28 mars 2024
Thank you for the positive review.

4/10 Dåligt

Dina E.

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Housekeeping was non-existent during our two-day stay. A bug crawled on me during the night while sleeping (needless to say sleeping after that was impossible.) Did not try the included breakfast after that experience, either, although the dining area seemed decent. The surrounding area is rather rundown. We witnessed a man urinating in a public parking lot while out for dinner. Enough said. Would not return nor recommend.
Bodde här 2 nätter i februari 2024
Svar från Steve 4 mars 2024
Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve.

10/10 Fantastiskt

Laurel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so helpful!!!
Bodde här 2 nätter i februari 2024
Svar från Steve 26 feb. 2024
Thank you for the positive review

10/10 Fantastiskt

Clay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value
Bodde här 1 natt i februari 2024
Svar från Steve 20 feb. 2024
Thank you for the positive review.

8/10 Bra

Elizabeth M

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Steve 19 feb. 2024
Thank you for the positive review.

10/10 Fantastiskt

HERBERT

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean with comfortable beds
Bodde här 1 natt i februari 2024
Svar från Erin 14 feb. 2024
Thank you for takin time to review our property. We're so happy you were comfortable!

8/10 Bra

Catherine

Gillade: Renlighet och personal och service
The room was very comfortable, especially the bed. The room had no regular coffee only decaf which was disappointing. They had only one coffee machine for the breakfast room and that was not working part of the time. The coffee was very weak and poor quality. The staff was great and very helpful.
Bodde här 3 nätter i februari 2024
Svar från Steve 13 feb. 2024
Thank you for the positive review.

6/10 Okej

Shawn

Bodde här 4 nätter i februari 2024
Svar från Steve 21 mars 2024
Thank you for taking the time to review our property. Please note that we will continue to everything we can to improve.

10/10 Fantastiskt

Kim T

Bodde här 1 natt i februari 2024
Svar från Steve 20 mars 2024
Thank you for the positive review.

10/10 Fantastiskt

Christine

Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från Steve 23 jan. 2024
Thank you for the positive review.

10/10 Fantastiskt

Javier

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like everything
Bodde här 1 natt i januari 2024
Svar från Erin 21 jan. 2024
We're so pleased you enjoyed your stay. Thank you for taking time to review our property.

4/10 Dåligt

Gail

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
We had reservations and the person in front of us did as well. We walked in at the same time. It took 10 minutes to check the guy in front of us and us in. WAY TOO SLOW!
Bodde här 1 natt i januari 2024
Svar från Erin 21 jan. 2024
Thank you for taking time to review our property. Your comments have been shared with staff and will be used to improve.

8/10 Bra

Latif

Affärsresenär, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Erin 31 dec. 2023
Thank you for taking time to review our property. We're so pleased you enjoyed your stay.

10/10 Fantastiskt

Hernan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Erin 28 dec. 2023
Thank you for taking time to review our property. We're so thrilled you enjoyed your stay.

10/10 Fantastiskt

Aurelio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone is so nice
Bodde här 1 natt i december 2023
Svar från Erin 17 dec. 2023
Thank you! We're so thrilled you enjoyed your stay.

10/10 Fantastiskt

Ronald

Bodde här 2 nätter i december 2023
Svar från Erin 11 dec. 2023
Thank you for taking time to review our property. We're so pleased you enjoyed your stay!

6/10 Okej

Diane, Austinburg

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The property appeared renovated with big flat screen in the room. However, the exhaust fan in the bathroom didnt work and the water pressure in the shower was extremely low. The cleanliness could have been better as far as the mirrors go. They werent very clean. But wasnt worth complaining to the desk about. Staff was friendly, but many did not speak/understand English so requesting or asking something was pointless. The breakfast was good and warm. However, when the food ran low they did not refill. Requesting additional or refill was not understood by the staff because we tried. I am 50/50 on whether i would stay here again. I would probably check the other options first.
Bodde här 2 nätter i november 2023
Svar från Erin 6 nov. 2023
Thank you for taking time to review our property. Your comments will be shared with staff and used to improve.

10/10 Fantastiskt

Bilal S

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice!!!
Bodde här 2 nätter i oktober 2023
Svar från Erin 29 okt. 2023
Thank you for taking time to review our property. We're thrilled you enjoyed your stay!

10/10 Fantastiskt

Melanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Professional staff. Excellent location.
Bodde här 2 nätter i oktober 2023
Svar från Steve 27 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

Antonio

Bodde här 1 natt i oktober 2023
Svar från Steve 17 nov. 2023
Thank you for the positive review.

10/10 Fantastiskt

Christopher

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Extremely clean and in very good condition. Great location as well. Fair price.
Bodde här 3 nätter i oktober 2023
Svar från Steve 24 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

Havon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Erin 24 okt. 2023
Thank you for taking time to review our property. We're thrilled you enjoyed your stay.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
vacation
Amazing
Bodde här 1 natt i oktober 2023
Svar från Steve 16 okt. 2023
Thank you for the positive review.

8/10 Bra

Vicki

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property could stand to be updated but it was extremely clean. There was supposed to be an ice machine on our floor, but it was not working. There was ice on two floors above us, which was not convenient. Staff at the front desk was exceptionally friendly!
Bodde här 1 natt i oktober 2023
Svar från Steve 16 okt. 2023
Thank you for the positive review.

4/10 Dåligt

Irene

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2023
Svar från Steve 11 okt. 2023
Thank you for taking the time to review our property. I have shared your comments with thew staff and we will them to improve.

8/10 Bra

Ximena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good hotel in Wilmington
My husband and I stayed for the first time at this hotel. We liked the location near to restaurants, grocery stores and breweries. The hotel looks new and clean. Our room was good, the bed was comfortable and bathroom very clean. Breakfast was good.The only problem was HBO channels, the signal was not clear but the other channels worked fine. When we informed this situation to the front desk person, she tried to move us to another room but it was the same problem, so we decided to stay in the original room.
Bodde här 1 natt i oktober 2023
Svar från Steve 11 okt. 2023
Thank you for the positive review.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Need better breakfast
Bodde här 3 nätter i oktober 2023
Svar från Steve 11 okt. 2023
Thank you for taking the time to review our property. I have shared your comments with the staff and we will use them to improve.

10/10 Fantastiskt

MICHAEL

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Steve 11 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

Vicki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at the front desk was extremely nice, helpful, friendly and more than willing to help. She was the best!
Bodde här 1 natt i oktober 2023
Svar från Steve 3 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

Dave

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very nice hotel and probably one of the most well maintained Best Westerns I have seen. The breakfast was awesome and the staff were great. The room was also very clean and comfortable. We were also able to take our pet and their pet fee is the best in the area only $30 extra and most others hotels that do take dogs want at least a minimum of $75. I will definitely stay here again when in the area. It is also convenient to everything and right off of Interstate in Wilmington. It does have nice pool but, it was closed for the season.
Bodde här 1 natt i oktober 2023
Svar från Steve 3 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

Ebony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience!!
Bodde här 1 natt i september 2023
Svar från Steve 2 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

dennis

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and was nice about us having our dog with us. Hotel is a good location. 10 min from the beach and 10 min from downtown/riverfront area
Bodde här 2 nätter i september 2023
Svar från Steve 25 sep. 2023
Thank you for the positive review.

10/10 Fantastiskt

MARK

Bodde här 2 nätter i september 2023
Svar från Steve 16 okt. 2023
Thank you for the positive review.

10/10 Fantastiskt

Tiffany

Bodde här 1 natt i september 2023
Svar från Steve 20 sep. 2023
Thank you for the positive review.

10/10 Fantastiskt

Douglas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Value
Nice modern & comfortable room. Good free breakfast and the coffee was good. Room was modern with big tv to go to sleep to
Bodde här 1 natt i september 2023
Svar från Steve 11 sep. 2023
Thank you for the positive review

10/10 Fantastiskt

LEONEL, CHRISTIANSBURG

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice pool great breakfast really comfortable bed
Bodde här 2 nätter i september 2023
Svar från Steve 11 sep. 2023
Thank you for the positive review.

10/10 Fantastiskt

Don

Bodde här 2 nätter i september 2023
Svar från Steve 28 sep. 2023
Thank you for the positive review.