Skrivbord, strykjärn/strykbräda, gratis barnsängar och extrasängar

Recensioner av Days Inn by Wyndham Wilmington/Brandywine

2.5 out of 5
Days Inn by Wyndham Wilmington/Brandywine
5209 Concord Pike, Wilmington, DE

Recensioner

6,6
10 - Fantastiskt i betyg. 219 av 1000 recensioner" "
8 - Bra i betyg. 304 av 1000 recensioner" "
6 - Okej i betyg. 186 av 1000 recensioner" "
4 - Dåligt i betyg. 134 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 157 av 1000 recensioner" "

6,8/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

6/10 Okej

Annika

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Risvärt
Väldigt lyhört. Bekväma sängar och hyfsad frukost. Prisvärt bara för en natt. Trevlig personal
Bodde här 1 natt i oktober 2019
Svar från Manager 15 okt. 2019
Dear Annika, We are glad you lied our hotel and the price during your stay with us.

8/10 Bra

Ann Charlotte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i närheten av stor shopping mall
Vi trivdes verkligen på detta hotell. Rummet var ganska stort och rent och sängarna sköna. Det fanns gott om parkering som var gratis och Wifin som också var gratis funkade bra. Kylskåp, micro, strykjärn/bräda, schampo, conditioner, kaffebryggare med kaffe. Framförallt var området kanon. Alldeles i närheten låg Concorde Mall med massa affärer och det fanns gott om restauranger i närheten. Frukosten var också bra, så vi har inget negativt att säga om detta hotell.
Bodde här 1 natt i mars 2019
Svar från Manager 3 apr. 2019
Dear Anne Charlotte, We are glad you enjoyed your stay with us and nothing negative to report. My staff and I appreciate you choosing to stya with us.

6/10 Okej

Renee

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The building is in poor condition. The grounds were littered and we noticed curtains that were drooping off their track. The first room we were assigned had no water to the shower. The second room was fine. The morning staff member who looked after breakfast was very mind and friendly.
Bodde här 2 nätter i maj 2024
Svar från CC - Guest Relations Manager 15 maj 2024
Hi Renee! We apologize for the inconveniences you experienced during your stay. It's regrettable to hear about the poor condition of the building and grounds, as well as the maintenance issues you encountered in your initial room. We take such matters seriously and will address them promptly to ensure a more comfortable experience for our guests. However, we're pleased to hear that the second room met your expectations and that you received friendly service from the morning staff member. Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless stay in the future.

6/10 Okej

Katelynn, waterville

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet och boendets skick och faciliteter
The room smelled of cigarette smoke and there was a person sleeping in the parking lot next door.
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relations Manager 15 maj 2024
Hi Katelynn! We apologize for the inconvenience caused by the smell of cigarette smoke in your room and the presence of a person sleeping in the parking lot nearby. Providing a comfortable and safe environment for our guests is our priority, and we regret that we fell short of meeting these expectations during your stay. We take such matters seriously and will address them promptly with our team to prevent similar occurrences in the future. Your feedback is invaluable to us, and we appreciate your understanding. If you choose to stay with us again, we will do our utmost to ensure a more pleasant experience for you.

6/10 Okej

Sreeananth

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relations Manager 11 maj 2024
Hi Sreeananth! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.

8/10 Bra

Theophillus

They are nice and friendly
Bodde här 1 natt i april 2024
Svar från CC - Guest Relations Manager 28 apr. 2024
Hi Theophillus! We're delighted to hear that you found our staff nice and friendly! Providing exceptional service and hospitality is a top priority for us, and we're glad that we could make your stay enjoyable. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

6/10 Okej

Kimberly

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från CC - Guest Relations Manager 14 apr. 2024
Dear Kimberly, Thank you for your rating. I hope that your stay has all been pleasant and enjoyable. We are always open for feedback so please do not hesitate to reach out if you have any comments or suggestions that can help us enhance our overall accommodation. Sincerely,

2/10 Väldigt dåligt

Jason

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
From the start did not get a good impression. When arrived the toilet was not working so if we needed the bathroom needed to go to target because they said no one can fix it till next morning and you can hear clearly thru other people’s walls.
Bodde här 1 natt i april 2024
Svar från MP - Guest Relations Manager 8 apr. 2024
Hello Jason, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Kathleen

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Outdated
Bodde här 1 natt i april 2024
Svar från MP - Guest Relations Manager 8 apr. 2024
Hello Kathleen, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 Bra

Keisha

Gillade: Renlighet
Good
Bodde här 1 natt i mars 2024
Svar från MP - Guest Relations Manager 16 mars 2024
Hello K, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Väldigt dåligt

Melvin

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Shower not working toilet not flushing
Bodde här 1 natt i mars 2024
Svar från MP - Guest Relations Manager 13 mars 2024
Hello Melvin, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bra

Linda

Reste med sin partner
Very nice hotel . Helpful staff. Generic breakfast, but okay. Can recommend.
Bodde här 1 natt i mars 2024
Svar från MP - Guest Relations Manager 6 mars 2024
Hello Linda, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fantastiskt

MarkJoseph

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It fit my need.
Bodde här 1 natt i mars 2024
Svar från MP - Guest Relations Manager 6 mars 2024
Hello Mark Joseph, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 Dåligt

Favio

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It wasn’t clean, also smells a lot of smoke
Svar från MP - Guest Relations Manager 28 feb. 2024
Hello Favio, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bra

Nicole, Lauderhill

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was quiet
Bodde här 2 nätter i februari 2024
Svar från MP - Guest Relations Manager 20 feb. 2024
Hello Nicole, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Fantastiskt

Daniel

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our check-in was great. We were steered toward a nice room and everything was great. We would gladly stay again!
Bodde här 1 natt i februari 2024
Svar från MP - Guest Relations Manager 20 feb. 2024
Hello Daniel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bra

Mikahela

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I needed somewhere to stay that was sort of close to my job for the weekend since I live downstate.I heard surestay best western was not clean even though it's closer. Late night check in staff.....Mr Williams I believe his name was, was nice & helpful. Room was clean and pricing was reasonable. There's places walkable to eat. There's a small breakfast grab n go offered so at least you won't starve like some places lol. Overall it was decent. This will definitely be a go to spot when needed‼️
Bodde här 1 natt i februari 2024
Svar från Barakony 4 feb. 2024
Dear Mikahela,Thank you for your great review. We forward your kind words to our staff. Hope to see you soon!

8/10 Bra

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was a $15/night pet charge which was not disclosed when I registered thru Expedia. Clean and functional, otherwise.
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Linda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Bra

Jobe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quick one night (Sunday) stay.
No complaints. I’d stay here again, no issues. Very quiet due to the time of year, day of the week(?).
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Jobe, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bra

Venus

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good value
It was an uneventful stay. I’ve stayed here frequently over the last couple of years. It’s a bit dated and in need of some maintenance but the staff have always been very friendly and welcoming. The prices are reasonable and probably the main reason I stay here often is they have smoking rooms. Don’t expect the Marriott but it’s a safe, comfortable place to stay for a few nights.
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Venus, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Bra

Kevin

Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 10 feb. 2024
Hello Kevin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Okej

Roberta

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Convenient and cheap price. Staff at the desk was very nice and accommodating.
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Roberta, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Okej

connie

Gillade inte: Renlighet och boendets skick och faciliteter
Our room smelled of smoke. The shower worked like crap. No water pressure and the knob would not stop moving. You had to hope and pray you had warm water. The tub would not drain and had cold water around our feet. I would not recommend this place to anyone at all.
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Connie, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bon service clientèle!
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Claire, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 Bra

Claire

Bodde här 1 natt i december 2023
Svar från MP - Guest Relations Manager 7 feb. 2024
Hello Claire, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Dåligt

Donald

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
no maid service
Bodde här 6 nätter i november 2023

10/10 Fantastiskt

Phillip

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 21 nov. 2023
Hello Phillip, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Väldigt dåligt

Raheem, Wilmington

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Too loud had to keep jumping out my sleep
Bodde här 3 nätter i november 2023
Svar från MP - Guest Relations Manager 19 nov. 2023
Hello Raheem, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bra

Laura

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place for short stay most affordable staff very friendly. There could have been better cable for the children.
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 19 nov. 2023
Hello Laura, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Fantastiskt

Eric

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nicer room than last stay, and overall nice property to stay at. Not fanciest place, but good for price.
Bodde här 1 natt i november 2023
Svar från MP - Guest Relations Manager 14 nov. 2023
Hello Eric, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Bra

Eric

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
More issues with other guests being noisy than the property itself; which can't be a reflection on the business soley. The overall property looks like it needs a better maintenance department. Freshening paint on exterior and fixing the strobing lights by stairs, and some more thoroughness in room care (spots on ceiling, soft area in the floor) would improve the overall feel of the property. Staff was fine, and the overall experience was fine. It is not the most expensive option in the area and the cost feels reflective of the property.
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 14 nov. 2023
Hello Eric, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Dåligt

Basirat

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worse experience
I was disappointed by the hotel lay out and breakfast offered, Most Days Inn by Wyndham hotels i had stayed around the world are better with breakfast, they serve hot breakfast which is the reason I booked the hotel. The hotel harbors people for extended days more like a residential stay, full of people that depict unsafe environment for travels. Just to know the people imagine a resident came knocking at my door and that we are making noise disturbing her sleep by fighting since 1:30AM which was not true, because of that I felt threatened and I have to change my room. At the time of checking out the lady at the front desk is very not accommodating will not allow us to use the bathroom in the lobby, and lacks good customer services or hospitality for the kind of job she's doing. She needs customer services and sensitivity training. Overall, the hotels needs to be removed from your hotel lists Thanks
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 10 nov. 2023
Hello Basirat, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Väldigt dåligt

Helen

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dumpy place
No toilet paper. Sink doesn’t drain. Room walls dirty. Dirty dresser. The place is dumpy.
Bodde här 2 nätter i november 2023
Svar från MP - Guest Relations Manager 7 nov. 2023
Hello Helen, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Xue

Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 19 nov. 2023
Hello Xue, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bra

Phillip

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
It's a place to lay your head down
It's your basic cheapish hotel room. Deluxe was quite large which was a bonus. Did have a smoke smell when first entered. Staff were friendly. Some updates to room, but still dated. No WIFI as provider server's were down. No hot breakfast, was a grab bag with apple, muffin, juice, yogurt, cereal and milk.
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 27 okt. 2023
Hello Philip, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 Okej

Michelle

The room was fine but the 202 traffic noise was annoying. Also not having regular cable channels such as TBS or A&E. NOT able to watch game 7 of the Phillies playoff. That was very inconvenient.
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 27 okt. 2023
Hello Michelle, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Väldigt dåligt

Wright

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Plumbing problems big time. Staff couldn't fix them, so I had to change rooms. No help doing so. NO INTERNET!!!! Desk and chairs broken down. Did I mention, NO INTERNET!!! I chose this place because it was convenient to my clients, and I could work in my room between calls, but without internet connection, I couldn't work.
Bodde här 7 nätter i oktober 2023
Svar från MP - Guest Relations Manager 25 okt. 2023
Hello Wright, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Väldigt dåligt

William

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 25 okt. 2023
Hello William, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Sketchy
The room itself is clean, but the hotel was scary and sketchy. I was traveling alone and felt unsafe. There were people hanging outside of rooms and it was really creepy. I left a day early.
Bodde här 2 nätter i oktober 2023
Svar från MP - Guest Relations Manager 31 okt. 2023
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 Okej

Brandalynn

Reste med familj och småbarn
Gillade inte: Personal och service och bekvämligheter
Propert my was ok for an overnight stay, area and people around hotel look sketchy
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 10 okt. 2023
Hello Brandalynn, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Väldigt dåligt

Joanna

Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 1 okt. 2023
Hello Joanna, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bra

Gregory

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have read negative reviews before I chose this motel. However my experience here was positive. Stayed for only one night.
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 27 sep. 2023
Hello Gregory, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fantastiskt

jose

Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 14 okt. 2023
Hello Jose, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bed uncomfortable. Too soft. Breakfast very disappointing. I have stayed at this hotel before and they had a very good breakfast. But this year it was a bag lunch. Covid conditions are done bring back a good breakfast please.
Bodde här 3 nätter i september 2023
Svar från MP - Guest Relations Manager 13 sep. 2023
Hello Valued Customer, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bra

Victor, Silver Spring

Gillade: Renlighet och personal och service
It was convenient
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 10 sep. 2023
Hello Victor, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Väldigt dåligt

amy

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 10 sep. 2023
Hello Amy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okej

Valerie

Reste med sin partner, Reste med husdjur
The price was reasonable for a pet owner. Staff was polite. The lamps in the room all had rust. The TV sat on top of furniture that was chewed at bottom and top was separating.
Bodde här 2 nätter i september 2023
Svar från MP - Guest Relations Manager 4 sep. 2023
Hello Valerie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Bra

Shandrieka

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lady at the front desk who checked me in was so welcoming, kind, & professional. Me Checking in turned into a 25 minute conversation. She was so nice. I’m actually going back when I’m in the area just because of how nice she was. The hotel room was 7/10. Clean, quiet
Bodde här 1 natt i augusti 2023
Svar från MP - Guest Relations Manager 3 sep. 2023
Hello Shandrieka,Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Not stay
Very dirty, floor almost black, can’t walk without sooks… full humidity, smelling terrible, noise from 3 to 5 but when i call front desk 10 min later it was calm
Bodde här 1 natt i augusti 2023
Svar från MP - Guest Relations Manager 3 sep. 2023
Hello Valued Customer, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okej

Yanilda, Aguada

Reste med familjen
Gillade inte: Bekvämligheter
Mi check inn era a las 3 y llegue como a la 1:00 me cobraron $25 por adelantarme. Sin embargo el check out era a las 11:00 am y lo hice a las 7:30 am y eso no lo valoran. Deberían reembolsar pero no lo hacen solo les interesa el dinero. Por los alrededores había malos olores a marihuana. Personas por los alrededores fumando todo el tiempo
Bodde här 3 nätter i augusti 2023
Svar från MP - Guest Relations Manager 28 aug. 2023
Hello Yanilda, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.