Hotell nära Windsor Foodservice Stadium

“We never stayed in the apartment we had book as told this was already occupied. We was given apartment 11. This was fine but a lot of road noise. ”

“The bins outside in the car park were ”

“We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

“The parking was problematic as some had parked a petrol car in the charging bay, which they did move on request. The room was cold as someone had left the window open. The room and hallway smelt of smoking and generally was very old. The bedding was clean and fresh and the bud was comfy. There was no hot water in the morning until I went to reception and asked about it and was told just run the water. The towel rail was broken with electric cable hanging off. The television had no signal, so...

“Clean room & Clean inside overall. The member of staff on duty on Saturday was extremely helpful. Appliances need to be checked for safety & other guests should remember to close doors carefully especially after 11pm. All in all a good stay & cool room very welcome on a hot weekend.”

“Average ”

“Fundamentally this should be a nice apartment, despite the tiny twin room. Living area and kitchen were nice and the main bedroom and the bathroom were both spacious. The main problem was that the toilet flush broke the first time it was used: the button that needed to be pressed got stuck and wouldn’t come back out. So the cistern wouldn’t refill and the toilet couldn’t be flushed. I dialled the contact number and it went to answer phone. I dialled the emergency contact mobile number and...

“Staff Pamela was very accommodating and helpful. Amenities is great, spa and warm pool quite relaxing.”

“We paid a premium price for a very standard room. Double bed with hard pillows. Very dated in the decor and furnishings. I was disappointed with the whole experience. Set menu for the evening was very pricy and was underwhelming. Breakfast was what saved the day, nice ingredients, great selection. Staff were friendly.”

“Extra charge of £5 per night for parking if you book through Expedia, free if you book through Welcome Break.”