Hi Tina, Thank you for your lovely words, we hope you had a great stay with lots of memories to take with you.

Hi Tamela, Thank you for your kind words, we are happy that you had a great time in The Castle Hotel, We wish to welcome you back!!Kind Regards,The Castle Hotel Team

Hi Bruno,We are very happy that you enjoyed your stay, we hope you made a lot of beautiful memories.

Hi Nigel, Thank you for your positive review, we hope you had a wonderful time with us!!

Dear Morgan, Thank you for your review.I am sorry to learn that you did not have a pleasant check- in experience. I understand that the incorrect number of guests was on our reservation information. The reservation had been made for 2 guests, however there were 3 guests present and my colleagues provided a complimentary upgrade to ensure that you would be accommodated in a larger room to fit you all. I apologise that you did not feel that they handled this appropriately, I appreciate you bringing this to my attention and rest assured that I will look into this.

Hi Susan,We are thrilled to hear that you enjoyed dinning at our Leaf restaurant, we hope you made a lot of beautiful memories!Kind Regards,The Castle Hotel Team

Hi Stephen, Thank you for your positive review we hope you enjoyed your stay and wish to welcome you back to the Castle Hotel!

Hi John,We hope you have a brilliant stay at The Castle Hotel and do wish to welcome you again!

Hi Norman,We are very glad to hear that you have made very good memories within the hotel and Windsor.We hope to welcome you again in the Castle Hotel Windsor!

Hi Donald,Thank you for your positive review, we are glad you enjoyed your stay!We wish to see you again!!

Hi Toby, I am sorry to hear that you had such a struggle arriving.I will have my team look into this matter as the postcode should be SL4 1ET which would bring you directly adjacent to our car park. In regards to the Gym we do not have our own but we do work in partnership with a very local gym called "snap-fitness". Kind Regards,Riya

Hi Victor,Thank you for your positive feedback.we hope you enjoyed your time at the Castle Hotel Windsor!

We thank you for your kind words!hopefully you were able to make some fantastic memories within Windsor and the hotel!we wish to welcome you again at the Castle Hotel!

Hi,Sorry to hear of your dissatisfaction with the Mews Junior Suite. Our Junior Suites are in multiple locations but of equally high quality.I believe you were checked-out by a newer member of our team, so I apologise for any inconvenience experienced.Kind regards,Front Office Team

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

We are delighted you enjoyed your stay in windsor!

Hi Donna,we are sorry to hear that there was an inconvenience.But gratefully our great staff members went ahead and were able to solve this issue. I will be assured to let the front desk team members know and my concierge!

Dear Inese,Thank you for your feedback, I am sorry to learn that your check in experience was not to a high standard, rest assured that this will be addressed to the person on duty.Thank you in highlighting Indi and Rashmi for looking after you on check out. I do hope that we can welcome you back on another occasion for a better experience.Best regards, Leanne SilavantFront Office Manager

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

Hi Wendy,We thank you for your kind words, i will be assured to pass this on to the team!Kind Regards,Riya

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

Hi Valerie,Thank you for your positive feedback.We hope you had a very memorable stay with the Castle Hotel Windsor! We do wish to see you again!Kind Regards,Riya

Hi Paul,We appreciate your kind words, especially about our staff, we ensure this will be passed on to the team!Kind Regards,Riya

Hi Julian,Thank you for your amazing words, we are glad that the hotel has exceeded your expectations. We wish to you see you again!Kind Regards,Riya

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

Hi Mark,Thank you for your review, we hope that this did not effect your stay!

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

We appreciate this positive review!Hopefully you made a lot of fantastic memories within the hotel and windsor!once again we will be thrilled to welcome you back to the Castle Hotel Windsor!Kind regards,Riya Reception Supervisor

Hi Bonnie,We are thrilled that you have enjoyed your stay within Windsor!

Hi Steve, Thank you for your positive words!We wish to see you again!

Hi Simon, Thank you for your positive feedback we do really appreciate this!