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Recensioner av Howard Johnson Plaza Hotel by Wyndham Windsor

2.5 out of 5
Howard Johnson Plaza Hotel by Wyndham Windsor
2530 Ouellette Avenue, Windsor, ON

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 274 av 1003 recensioner" "
8 - Bra i betyg. 313 av 1003 recensioner" "
6 - Okej i betyg. 195 av 1003 recensioner" "
4 - Dåligt i betyg. 112 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 109 av 1003 recensioner" "

7,0/10

Renlighet

7,8/10

Personal och service

6,6/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Shamsia

Reste med familj och småbarn
Gillade inte: Personal och service och boendets skick och faciliteter
The washroom door lock did not work. The washroom faucet handle was loose and kept on coming apart. Disappointing breakfast items, did not have any egg. They charge extra 20$ for even half an hour check in. It’s an irony that they charge $ 200 deposit as insurance of any breakage when their facilities are already in bad condition.
Bodde här 1 natt i maj 2024

6/10 Okej

Robin

Affärsresenär
For the price it was what I expected.
Bodde här 2 nätter i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us.

6/10 Okej

doug

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us.

8/10 Bra

Rubaiat

Reste med familj och småbarn
Clean and nice
Bodde här 1 natt i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay
Bodde här 2 nätter i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us.

8/10 Bra

Pearl, Richmond Hill

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good overall for a night
Bodde här 1 natt i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Ilona

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Our room was beautiful. However it is under construction. They are working hard on the inside. I'm assuming they will work on the outside eventually. Don't be dissuaded by the exterior. This is our second time back and we will come back again. Never heard any construction. They must be ninjas.
Bodde här 2 nätter i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us. I am glad that you liked the changes we have made to the rooms.

6/10 Okej

Ashley

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Friendly staffbut that's it ironing board was broken. Smell like weed. Bathroom door hit the toilet. Was told it was going to be renovated so hopefully it does
Bodde här 1 natt i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us. We will be fixing the door problem during our renovations.

10/10 Fantastiskt

rjhig1

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 25 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Tessa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 18 apr. 2024
Thank you for staying with us.

6/10 Okej

Tresa

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 18 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room was newly renovated so everything was clean and shiny and very modern looking! We asked for extra towels and the lady at the front desk got them immediately! She was very sweet and lovely and friendly and she also gave us advice about what things to do and directions and where to go! We loved the service! 5 star rating from this family! 😘
Bodde här 1 natt i april 2024
Svar från Management 18 apr. 2024
Thank you for staying with us. I am so glad that you enjoyed the renovated room and had a pleasant stay.

10/10 Fantastiskt

lawrence, Milton

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Management 18 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice and quiet, with some food options nearby for quick pickup options. Staff was nice and friendly, and always available. Over all great place to stay, will reuse this hotel again on my future visits to Windsor.
Bodde här 2 nätter i april 2024
Svar från Management 12 apr. 2024
Thank you for staying with us! I am glad that you found the staff friendly.

8/10 Bra

Mirjana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mostly convinient and safe enviroment. Hotel staff proffessional and friedly. Overall good experience.
Bodde här 1 natt i april 2024
Svar från Management 12 apr. 2024
Thank you for staying with us. I will let the staff know that you found them to be professional.

2/10 Väldigt dåligt

Anantkumar

Bodde här 1 natt i april 2024
Svar från Management 2 maj 2024
Thank you for staying with us.

8/10 Bra

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 12 apr. 2024
Thank you for staying with us.

2/10 Väldigt dåligt

Mauricio

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Homeless people sleeping on the entrance.
Bodde här 2 nätter i april 2024
Svar från Management 12 apr. 2024
I am sorry you had this experience while staying at the hotel.

4/10 Dåligt

Alexis

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The staff were so nice but room smelt of cigarettes, despite being non smoking, and the next day I had a bite on my leg.
Bodde här 1 natt i april 2024
Svar från Management 12 apr. 2024
Thank you for staying with us. I am sorry that there were problems with your room.

10/10 Fantastiskt

Krishnakumar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 12 apr. 2024
Thank you for staying with us.

8/10 Bra

Anthony

Gillade: Renlighet och personal och service
Good value, is under renovation, was in the old shabby part of the hotel, room was clean and adequate, but bathroom had a rusty metal part in the wall from a missing soap holder in the shower, ok breakfast, walls seemed a bit thin and could hear some doors and voices but nothing too disturbing, staff were friendly and efficient, but once the rest is finished being renovated will be much better I think, as long as the prices remain the same (?)
Svar från Management 4 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Ilona

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
We were in a refurbished room that was outstanding, with amazing beds. It is under construction, but it did not take away from the experience. It was very convenient and one family member was happy to be beside a Tim Horton's. My only concern was how dark the parking lot around the building was. I will gladly be back anytime I come to town to visit family.
Bodde här 2 nätter i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us.

8/10 Bra

Amrit

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us.

6/10 Okej

Jeremiah

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Was down beat and receptionist said nothing, refused to stay there & asked for an alternate room, so as to not be charged here (i.e. late cancellation) & still go elsewhere. Got an upgraded space for ( $20) which I was very thankful was available. It was decent for a nights rest, unlike the other section… Pls don’t give rooms with dirty rugs… to customers with no heads up… Thank you
Bodde här 1 natt i mars 2024
Svar från Management 4 apr. 2024
I am sorry that there was a problem with the carpet in your room. We are in the midst of renovations and will be removing all of the carpets.

6/10 Okej

Jankadar

Bodde här 1 natt i mars 2024
Svar från Management 25 apr. 2024
Thank you for staying with us.

8/10 Bra

Joe

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Stayed in one of their newly renovated rooms.
Bodde här 1 natt i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us.

8/10 Bra

STEPHEN

Reste med sin partner
Gillade: Renlighet och personal och service
Our next door occupant were loud
Bodde här 2 nätter i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us and I am sorry that the guests staying next to you were loud.

6/10 Okej

Christina

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
2 Star at the most. Hallways were dirty with little bits of debris and wasn't cleaned during our 2 night stay. Dated decor. Staff were freindly & helpful though.
Bodde här 2 nätter i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us. I am sorry that you found the hallways dirty. We are in the midst of renovations and unfortunately debris continues to be tracked everywhere.

8/10 Bra

Erika

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like the hotel,
Bodde här 1 natt i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and easy to check in. Room was very clean and i had a great sleep
Bodde här 1 natt i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us.

4/10 Dåligt

Hassan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very loud neighbours throughout the stay
Bodde här 2 nätter i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us. I am sorry that the guests next to you were loud.

10/10 Fantastiskt

Marie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was absolutely amazing. The company there self and long return on deposit not so much. Cant blame staff for HQ policy would stay again just because the staff was amazing.
Bodde här 1 natt i mars 2024
Svar från Management 4 apr. 2024
Thank you for staying with us.

6/10 Okej

Miranda

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Amazing staff who were willing to help when needed. I simply can't say enough good things about who was working there. The price was also great, which is likely went I had the next issues.... It's under renovation and with that comes rooms that are not as clean as I would have liked. Also, our room was located right next to Tim Hortons 24 hour drive thru and every muscle truck went through at all hours of the day. They need to build a fence between the hotel and the drive thru to help to negate the noise.
Bodde här 2 nätter i mars 2024
Svar från Management 21 mars 2024
Thank you for staying us. I am glad that you find the staff to be so helpful. I will take you suggestions about the Tim Hortons into consideration.

6/10 Okej

Carol A

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Needs a complete overhaul. The dresser in the room blocked the closet, the bathroom door was notched in order for it to close past the countertop. The fan for the heater was so loud we shut it off even though we were cold. The pillows were lumpy and the bed was like a rock. Missing handles on the furniture. That being said our room itself was clean and smelled nice. The front staff were lovely and the continental breakfast was enjoyable.
Bodde här 1 natt i mars 2024
Svar från Management 21 mars 2024
I am sorry that there were so many issues with your room. We are in the midst of updating the hotel and will be addressing your concerns.

10/10 Fantastiskt

Rongqing

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Management 21 mars 2024
Thank you for staying with us.

6/10 Okej

Kathi

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Since my son has been in Windsor for University, we having been using this hotel. Sad that our "usual" stuff member was not around and that "a new computer system" was causing huge amounts of stress for people staying at this location. Love their breakfast, clean bathroom, comfy bed and the updating that seems to be happening around the hotel. Sad that the "Expedia room" was an end room right beside the busy intersection, with ample street noise... (Which was also the case with another Expedia booking in last week. 😞) Feel torn. I have loved this hotel, but am unsure if it will be my choice in the future.
Bodde här 2 nätter i mars 2024
Svar från Management 21 mars 2024
Thank you for staying with us. I am sorry that the room was noisy and we will hopefully have our new system figured out soon.

8/10 Bra

Alan G

Reste med sin partner
Gillade: Renlighet och personal och service
Good price but hotel needs upgrades
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us.

6/10 Okej

Walter

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Adequate facilities in need of major facelift! Thankfully it was discounted at time of booking. Ceiling tiles in hallways exposed, and dark old fixtures/decorations. Driveway in need of repair. Would better suit being classified as a motel. Room was clean and staff was very helpful and friendly. I think I’ve discovered Windsor to be the motorcycle capital of Ontario? Having been a motorcyclist for most of my life (no longer though), it was a comforting sound this early in spring but not as the night progressed…at least so close by!
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us. We are in the middle of renovations, so we will be fixing the issues that you mentioned.

6/10 Okej

Tatiana

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
At check in was told fee to check in one hour earlier is $40. However another couple checked in 25-30 minutes later and were told nobody would charge them for just 30 minutes early. That’s the first impression of your customer seeing, being told that my room is available and ready, but will cost me extra $40 for just an hour early. The room is dated, blue walls have white patches to cover up whole here and there. Shower , bath and toilet in need of tlc. Hotel however is being currently renovated, so the rooms might be nicer in few months. Free breakfast had waffles, cereal, toast , yogurt and coffee/ tea. Good enough I guess. Parking lot is hole on hole on hole, they are not even trying to patch it, so drive carefully, especially at night, might lose a tire or both
Bodde här 3 nätter i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us. The issues that you have brought to attention will be addressed during our renovations. I am sorry that they caused you difficulties.

8/10 Bra

Gojko

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good night sleep was what I needed, good night sleep is what I got
Bodde här 1 natt i februari 2024
Svar från Management 16 mars 2024
Thank you for staying with us.

8/10 Bra

Jeff

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The facility is nicely renovated, just wish the suite had a table of some sort with two chairs to sit at. I don’t like that traffic flows through the parking lot heading to Tim Hortons, it created a noisy dangerous environment. I would give perfect stars if it weren't for that.
Bodde här 2 nätter i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us. New furniture is on our list of items to attend to during our renovations.

8/10 Bra

Jennifer, Brights Grove

Reste med sin partner
Needs some maintenance inside and out
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us. We are currently working on updating our property.

6/10 Okej

terry

Affärsresenär
Gillade: Renlighet och personal och service
Dated. They are renovating. Pretty clean rooms but hallways smell a little musty Parking lots have few too many potholes Overall pretty good for price.
Bodde här 4 nätter i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us. I am sorry about the potholes. They have recently been fixed.

2/10 Väldigt dåligt

george

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel as a whole is a 1star. I had black long hair throughout the washroom and beds. And the washroom door was broken so it couldn’t even shut. Along with the wet and mouldy smell throughout the entire hotel. Not a pleasant stay at all. And I DEFINITELY won’t be staying or recommending this place to anyone.
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
I am sorry that you had an unpleasant stay and will look into your concerns.

4/10 Dåligt

Amanda

Reste med familj och småbarn
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Under construction/remodel. Not doing a great job of it. Our room was missing furniture. The entire hallway smelled of smoked Marijuana. Front desk staff not very helpful. No one answered when we phoned the front desk from our room. Cancelled our second night and headed home.
Bodde här 2 nätter i mars 2024
Svar från Management 16 mars 2024
I am sorry that you had an unpleasant stay and will address the concerns that you have raised.

8/10 Bra

Federico

Gillade: Boendets skick och faciliteter
Its proximity to everything and smoke free
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us.

10/10 Fantastiskt

Sarah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although they’re renovating, which is looking very updated and nice, it was a nice stay. Clean, and the staff were great. I ended up with a fridge in my room that wasn’t working and they brought me a new fridge immediately.
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us.

8/10 Bra

Jenny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good Servis
Bodde här 1 natt i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us.

8/10 Bra

Karen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The pit holes in the parking lot should have been repaired and not just put orange cones in the spots. Very unsafe.
Bodde här 2 nätter i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us. We have since had the potholes repaired.

8/10 Bra

Lubna

Lovely staff
Bodde här 2 nätter i mars 2024
Svar från Management 16 mars 2024
Thank you for staying with us.