Hotell nära Woods-Gerry Gallery

“Very convenient location.”

“We truly enjoyed our stay at Underwood-Hale. The space was clean, cozy, and thoughtfully prepared. It felt like a home away from home. We are very satisfied with our experience and would happily stay here again.”

“Great place to stay ”

“Great location and staff. ”

“Will definitely come back soon ”

“only one elevator working...small room....just all around poor”

“they deposit that exspida took the hotel trying to get same one from. hotel was horrible stain chairs and beds and horrible service. ”

“Dated hotel. Providence downtown is an unsafe mess. Staff wrongly charged us for parking service. Refunded but still a hassle.”

“Clean. Spacious room. ”

“They were working on elevators. Only 1 out of 3 were working. The one that was working broke with several people on it including a father, his son, and daughter. They were stuck for 25 mins. There was a picture of a pool on the website, and there was no pool. They advertised a hot breakfast buffet but did not have any. When I went to the front desk to ask a girl with braids gave me attitude like I was screaming when I was perfectly calm. There was smoke i. The elevator from them jackhammering,...

“Our room was great. Staff were helpful but only remote. Bathroom was poor. Several toilets clogged and some showers not working. Kitchen was not clean. Location was great although off site parking is an issue. Good cheap restaurants in area. Nighttime noisy with cars burning out. For a cheap night stay and dealing with hostel conditions this place is good for a short stay with money to enjoy Providence.”

“The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things...

“Staff support was lacking, door locked upon arrival. Staff was already gone contacted Expedia and never heard back from the staff of hotel or Expedia.”

“Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

“the room i stayed in (27) smelled VERY strongly of pee. the service was okay but the attendant was a bit rude at check in if you care. the temp in the room was set at 80 and couldn’t be changed, and i had to run an air conditioning unit at full blast to feel normal in the room, which felt pretty unsafe as it’s all on ground floor and someone definitely could have gotten in by taking out the unit from the outside. the furniture was well worn and i found hair and debris in the bedding. for what it...