Hotell med pool i Wootton Bassett

“It is a travesty to call the Wiltshire hotel a spa. We had had a long day travelling and were looking forward to a really nice spa experience. We were given a locker key and a sad towel, no robe. The ladies changing rooms were a disgrace. Broken tiles, grubby floor and a section had been roped off. The pool area was dirty with broken tiles, and mould on the floor tiles. The jacuzzi wasn’t working, neither was the steam room. The hot sauna was good but the pool temperature was on the low side. ...

“Clean room and bathroom Very slow check in and check out. My bill was incorrect on checking out I was being charged for something I didn’t have. No lift Plenty of parking spaces Nice views ”

“Good hotel and good breakfast”

“The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.”