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Recensioner av Crathorne Hall Hotel

4 out of 5
Crathorne Hall Hotel
Crathorne Village, Yarm, England

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 129 av 200 recensioner" "
8 - Bra i betyg. 55 av 200 recensioner" "
6 - Okej i betyg. 11 av 200 recensioner" "
4 - Dåligt i betyg. 4 av 200 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 200 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint boende!
Mysigt och gemytligt ställe. Mycket serviceinriktad personal, god mat!
Bodde här 1 natt i mars 2018

8/10 Bra

JUDITH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från NEJ 29 feb. 2024
Dear Judith Thank you for your 4 star rating. We hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från NEJ 21 feb. 2024
Dear Patricia Thank you for your 5 star rating. We hope to have the pleasure of welcoming you back to Crathorne Hall Hotel soon.Kind RegardsCrathorne Hall Hotel Team

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simply an excellent place to spend great and royal vivencies in a King service!!!
Bodde här 4 nätter i november 2023
Svar från NEJ 29 nov. 2023
Dear DanielThank you for choosing to stay with us and for taking your time to share your feedback.I am pleased to read that you enjoy your stay with us recently we are certainly very lucky to be custodians of such a beautiful building. The team here at Crathorne Hall work hard to ensure that all of our guests enjoy an equally memorable experience so I am delighted to be able to share your positive feedback with them.Thank you once again and I hope that we have the opportunity to welcome you back soon.With best regardsNicola EddonSales & Revenue ManagerCrathorne Hall Hotel

10/10 Fantastiskt

Maneeza

Bodde här 1 natt i november 2023
Svar från NEJ 28 dec. 2023
Dear ManeezaThank you for your 5 star review score following your recent visit to Crathorne Hall HotelWe look forward to welcoming you back again in the future.Best wishesNicola EddonSales & Revenue ManagerCrathorne Hall Hotel

8/10 Bra

Julian

Bodde här 2 nätter i mars 2023
Svar från NEJ 13 mars 2023
Thank you for your review following your stay we look forward to welcoming you back in the future , Best wishes Crathorne Hall Hotel Team

10/10 Fantastiskt

Chloe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från NEJ 14 feb. 2023
Thank you for your review score following your recent stay. We look forward to welcoming you back in the future. Best wishes Crathorne Hall Team

10/10 Fantastiskt

Andrew, San Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were fantastic. We'd invited family, elderly & young, to join us for a couple of the evenings and the team there couldn't have been more helpful and friendly. Many thanks Crathorne Hall!!
Svar från NEJ 16 jan. 2023
Thank you for your lovely review following your recent stay in December, we are so pleased that you and your family enjoyed our Crathorne hospitality and we look forward to seeing you again in the future. Best wishes Crathorne Hall Team

8/10 Bra

Andrew

Bodde här 1 natt i december 2022
Svar från NEJ 20 dec. 2022
Thank you for your review following your recent stay. Best wishes Crathorne Hall Hotel Team

10/10 Fantastiskt

Angela

Bodde här 1 natt i december 2022
Svar från NEJ 20 dec. 2022
Thank you for your review following your recent stay. Best wishes Crathorne Hall Hotel Team

10/10 Fantastiskt

Bob

Bodde här 1 natt i september 2022
Svar från NEJ 11 okt. 2022
Thank you for your review, we look forward to welcoming you again in the future. Best wishes Crathorne Hall Hotel Team

8/10 Bra

Douglas

Bodde här 1 natt i september 2022
Svar från NEJ 22 sep. 2022
Thank you for your score following your stay at Crathorne Hall Hotel, we look forward to welcoming you back in the future. Best wishes Crathorne Hall Hotel Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a great visit with a great room, a nice view and beautiful grounds to walk.
Bodde här 1 natt i augusti 2022
Svar från NEJ 24 aug. 2022
Thank you for your kind review following your recent stay, we are so pleased that you took advantage of the grounds and woodland walks. We look forward to welcoming you back to Crathorne Hall Hotel in the future.Best wishes Crathorne Hall Team

8/10 Bra

Roderick

Bodde här 1 natt i juni 2022
Svar från NEJ 30 juni 2022
Thank you for your review scores following your recent stay at Crathorne Hall Hotel, we look foward to welcoming you back in the future.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2022
Svar från NEJ 3 juni 2022
Thank you for your review, we look forward to welcoming you to Crathorne again in the future

4/10 Dåligt

Gordon

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Disappointing stay
The hotel staff were very friendly. We were given a classic room and discovered that the wash hand basin was severely cracked. We reported this immediately and were told a new one was on order,no offer of a room change despite the hotel being very quiet.We feel that as a 4 star hotel,guests should not be placed in a room that has a damaged hand basin.It was a disappointing stay.
Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

Helen

Bodde här 1 natt i februari 2022
Svar från NEJ 2 mars 2022
Thank you for your review following your recent stay, we look forward to welcoming you back to Crathorne Hall in the future.

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place with great menu and service
Bodde här 1 natt i februari 2022
Svar från NEJ 16 feb. 2022
Thank you for your recent review following your stay, we look forward to welcoming you back to Crathorne Hall in the future. Best wishes Crathorne Hall Team

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay
Comfortable stay Staff great
Bodde här 1 natt i december 2021
Svar från NEJ 21 dec. 2021
Thank you for your recent review, we look forward to welcoming you back to Crathorne Hall in the future. Best wishes, Crathorne Hall Hotel Team

8/10 Bra

B D

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från NEJ 17 nov. 2021
thank you for your review score. Best wishes Crathorne Hall

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely country hotel
Lovely hotel in a stately early 20th century estate house. Friendly and responsive service. Nice bar for pre or after dinner drinks. Wanted to stay longer!
Bodde här 2 nätter i oktober 2021
Svar från NEJ 4 nov. 2021
Thank you for your lovely review following your recent stay, we are so pleased that you enjoyed your break at Crathorne and hopefully look forward to welcoming you back in the near future... for a longer stay next time. Best Wishes, Crathorne Hall Hotel

8/10 Bra

Warren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021
Svar från NEJ 15 okt. 2021
Thank you for your review score following your recent visit.

4/10 Dåligt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Dugdale familiy history
Bodde här 1 natt i september 2021
Svar från NEJ 13 sep. 2021
I am sorry to see your score on your review, if you would like to discuss further, please do not hesitate to contact the hotel directly as no further information was available for us to view.

8/10 Bra

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2021
Svar från NEJ 7 sep. 2021
thank you for your recent review, we look forward to welcoming you back to Crathorne Hall in the future.

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Hotel busy because of a wedding on day of arrival and then another the next day therefore staff were concerned with wedding guests and no one else. Breakfast was good quality but staff were few and far between and hence didn’t feel appreciated and wasn’t a relaxing experience as the staff were rushing around. Hotel furnishings a bit tired in main areas.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Eileen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2021

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
lovely setting and views from our room
Bodde här 2 nätter i augusti 2021
Svar från NEJ 12 aug. 2021
Thank you for your review following your recent stay, we look forward to welcoming you back to Crathorne Hall in the future

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2021
Svar från NEJ 11 juni 2021
Thank you for your review score.

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Property is beautiful and the staff were very good. Not enough staff. Ones who were working were very good and very nice. Seemed short staffed. Meals were very slow. Had to wait for up to an hour for meals. No condiments on the table or napkins. Cooking was poor. Ran out of some foods on the menu and bar drinks. Poor value for money paid.
Bodde här 2 nätter i maj 2021
Svar från NEJ 1 juni 2021
We are very sorry to read that you have not found the quality of our food and service to be of the usual high standard. We did experience some operational challenges over the weekend which did unfortunately impact the quality and speed in which food was leaving our kitchen. Please be reassured that this has been an isolated issue and normal service is being quickly resumed. Thank you again for your feedback Chris Porter General Manager Crathorne Hall Hotel

10/10 Fantastiskt

michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stunning
Beautiful building in a lovely, peaceful country location in walking distance to the local village. Spotlessly clean, very helpful staff and a fine selection of food and beverages.
Bodde här 1 natt i mars 2021
Svar från NJones 23 mars 2021
Thank you so much for your review and we are so pleased that you enjoyed your recent visit to the hotel. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Andrew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff
Amazing staff who went out of their way for me, especially Martin in reception.
Bodde här 1 natt i februari 2021
Svar från NEJ 25 feb. 2021
Thank you for your recent review, we look forward to welcoming you back to Crathorne in the near future.

10/10 Fantastiskt

Joanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spotlessly clean
Spotlessly clean and looked like it had been recently refurbished.
Relaxing infront of a roaring log fire (lit specially for me on my arrival).
Bodde här 1 natt i december 2020
Svar från NEJ 28 dec. 2020
Thank you for your review and we are so pleased you enjoyed your stay with us earlier this month, we look forward to welcoming you back to Crathorne Hall in the future.

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A worthwhile experience
Spot on you would have to be extremely picky to have cause to complain. All of the staff exceedingly helpful (including the Chef offering to cook off menu food for dietary needs) and personable.
Bodde här 1 natt i oktober 2020
Svar från Victoria Whyman - Operations Manager 30 okt. 2020
Thank you for your lovely review and we are so pleased you enjoyed your recent stay with us. We look forward to welcoming you back to Crathorne Hall again in the future.

10/10 Fantastiskt

MrsWhitehead, Liversedge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a beautiful bedroom .lovely & quite and it was spotless .
Bodde här 2 nätter i oktober 2020
Svar från NEJ 22 okt. 2020
Thank you for your recent review, it was a pleasure to welcome you to Crathorne Hall and we look forward to seeing you again soon. Kind Regards Crathorne Hall Hotel

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från NEddon 11 mars 2020
thank you for your review, we look forward to welcoming you back to Crathorne Hall in the future,.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från NEddon 17 feb. 2020
Thank you for your review, we look forward to welcoming you back to Crathorne Hall in the future

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely Stunning Hotel/Castle! The Staff are all incredible
Bodde här 2 nätter i december 2019
Svar från NJones 3 feb. 2020
thank you for your lovely review, our Staff are our biggest asset. We look forward to welcoming you back to Crathorne Hall in the future.

10/10 Fantastiskt

Wardal, Connecticut USA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A brilliant period property, well maintained, friendly staff. Quite rooms. Very elegant, a must try.
Bodde här 1 natt i december 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Feels like living in a stately home.. Great experience, food lovely, staff great. A really good spot to just relax
Bodde här 2 nätter i december 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay here!
Great service, very nice comfortable room with great amenities. Very good food in restaurant. Breakfast is excellent with large choice, all cooked to order. The staff are fantastic, helpful and client focussed.
Bodde här 1 natt i december 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Grand property on extraordinary acreage. Exceptional staff.
Bodde här 1 natt i november 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review and comments, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i november 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Bra

OK, Highland, Ut.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the beautiful grounds & the history of Crathorne Hall. The grandeur of the building is stately. The breakfast choices were deliciously prepared with ample choice. Staff, very professional in all areas. Once the heating went off mid evening, the room temperature dropped very quickly. It was a chilly night and chilly start to the day. I’d recommend keeping the heating on & investing in double glazed window frames.
Bodde här 3 nätter i november 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review and comments which we have taken on board, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Bra

George

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very welcome three-day break
Staff very friendly welcoming and helpful. Billing system not robust, we were overcharged £250, and had to take time sorting it out. Also had trouble with our daily paper, and reception didn't handle our debit card properly. Meals especially breakfasts excellent, wines vastly overpriced.very comfortable lounges and a beautiful setting.
Bodde här 3 nätter i november 2019
Svar från Jamie 15 nov. 2019
Thank you for your feedback. I'm pleased to hear that you enjoyed your stay with us at Crathorne Hall and particularly enjoyed your breakfast. I apologise for the problem you had with your bill especially the overcharge of £250. I have directed your feedback to the Reception Manager to review with the team. I apologise for any inconvenience that this caused during your stay. I hope you do return to Crathorne Hall in the near future. Kind regards Jamie

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review, we look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Bra

Michelle

Gillade: Renlighet och personal och service
overnight stay
Staff were friendly and helpful ....barman was knowledgable and interesting...breakfast was very nice as was the service Our room was dated which was a little disappointing however we have been informed that there are some newer rooms in the hotel
Bodde här 1 natt i november 2019
Svar från NJones 30 dec. 2019
Thank you for your lovely review and comments, we do have some newer refurbished bedrooms within the East Wing, do request one for your next stay. We look forward to hopefully welcoming you back to Crathorne Hall in the near future. Kind Regards

8/10 Bra

Verifierad resenär

Bodde här 1 natt i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, lovely surroundings and great character
Bodde här 1 natt i oktober 2019

8/10 Bra

Nicholas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Service :-)
Great stay, went above and beyond getting a room ready for early check in after long journey.
Bodde här 2 nätter i september 2019

8/10 Bra

Shamira

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel itself was great! The staff were friendly as expected. However only down side was that we called for the spiders in our room to be taken out three times!
Bodde här 2 nätter i augusti 2019