Inomhuspool

Recensioner av The Alexander, A Luxury Collection Hotel, Yerevan

5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 27 av 36 recensioner" "
8 - Bra i betyg. 5 av 36 recensioner" "
6 - Okej i betyg. 0 av 36 recensioner" "
4 - Dåligt i betyg. 0 av 36 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 36 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

9,6/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Artur

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with helpful staff
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Manaf

Bodde här 4 nätter i oktober 2023
Svar från Gayane 2 nov. 2023
Dear Guest,Thank you for taking the time to review out hotel.We will look forward to seeing you again in Armenia!With warm wishes,Gayane SimonyanDirector of Sales & Marketing

10/10 Fantastiskt

Thaline

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i juli 2023
Svar från Gayane 24 aug. 2023
Dear Ms Melkonian,Thank you for the review!We are looking forward to welcoming you in Yerevan again.Sincerely Yours in service,Gayane SimonyanDirector of Sales & Marketing

2/10 Väldigt dåligt

KARMEN

Bodde här 21 nätter i juni 2023
Svar från Marketing and PR Coordinator 15 aug. 2023
Dear Karmen,Thank You for Your rating. We are sorry to see that Your stay didn't meet Your expectations. Your opinion and details about Your stay are very important for us. Please share with us directly if possible. We hope that we will have an opportunity to host You again and make Your next stay pleasant and unforgettable.

10/10 Fantastiskt

Michael, Sunny Isles

Bodde här 5 nätter i juli 2023
Svar från Marketing and PR Coordinator 4 aug. 2023
Dear Michael, Thank You for Your rating. Your feedback is very important for us. We look forward to host You again at The Alexander, Yerevan.

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juni 2023
Svar från Marketing and PR Coordinator 20 juli 2023
Dear Guest, we would like to apologize, because your stay didn't meet your expectations. We truly hope to see you again in our hotel to possess a chance to meet and exceed your expectations.

10/10 Fantastiskt

Armen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i maj 2023
Svar från Marketing and PR Coordinator 12 juni 2023
Dear Armen, Thank You for Your rating. We look forward to host You again at The Alexander, Yerevan.

10/10 Fantastiskt

Arman, Holmdel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The most friendly Staff! Processional, helpful and supportive! Love the stay there.
Bodde här 4 nätter i april 2023
Svar från Marketing and PR Coordinator 2 maj 2023
Dear Arman, Thank you for your positive review. Your opinion is very important for us. We look forward to host you again at The Alexander, Yerevan in near future!

10/10 Fantastiskt

Dennis, Agios Tychonas

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Один из лучших на данный момент отелей, абсолютно московский/дубайский уровень комфорта и обслуживания. Великолепный персонал. Прекрасный спа на 11 этаже. Прекрасные завтраки и ужины на 12 этаже. Идеальная локация.
Svar från Marketing and PR Coordinator 7 dec. 2022
Уважаемый Денис, благодарим за Ваш отзыв. Для нас очень важно Ваше мнение. Мы будем рады приветствовать Вас вновь в отеле The Alexander, Yerevan.

10/10 Fantastiskt

Marianna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr empfehlenswert!
Bodde här 5 nätter i oktober 2022
Svar från Marketing and PR Coordinator 11 okt. 2022
Dear Guest, Thank you for your feedback! We look forward to host you again at The Alexander, Yerevan.

10/10 Fantastiskt

Gevorg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very luxuries and clean
Bodde här 1 natt i juli 2022
Svar från The Alexander, Yerevan 15 aug. 2022
Dear Gevorg, Thank you for your positive review. We look forward to host you again at The Alexander, Yerevan in near future!

8/10 Bra

TOURAJ

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
staff was excellent, all spoke English, room was nice, clean and comfortable. The breakfast which is the only meal we had in the hotel was extremely expensive in comparison to the area.
Bodde här 14 nätter i juni 2022
Svar från The Alexander, Yerevan 6 juli 2022
Dear Mr. Taban, Thank you very much for sharing a review about your stay. We are delighted to see that, in general, you enjoyed your stay and the service of our associates. About the comment of providing extremely expensive breakfast, we value your opinion and shall evaluate as to what improvements we can make. We look forward to hosting again at The Alexander, Yerevan.

8/10 Bra

Ludovic

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel très bien situé avec un très bon confort. Le personnel en chambre n'est pas attentif et le service n'est pas à la hauteur de l’établissement.
Bodde här 7 nätter i december 2021
Svar från Marketing and PR Coordinator 11 okt. 2022
Dear Guest, thank you for taking time to share a review. Your opinion is very important for us, in order to make improvements in our service. We look forward to hosting you again at The Alexander, Yerevan.

10/10 Fantastiskt

Manaf

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best in town
Very good clean and quiet hotel in the middle of everything
Bodde här 4 nätter i november 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 15 nov. 2021
Dear Guest, Thank you for your feedback! We are excited you have enjoyed your stay at The Alexander and will be looking forward to hosting you again.

10/10 Fantastiskt

Irina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am beyond satisfied with everything, the room, staff, restaurant. The only complaint I have is with the spa, specifically manicure service I had. Girl had attitude she cut the cuticles the way they started bleeding, no apologies offered, and charges were not reasonable. I was actually so confused and shocked that didn’t stay for pedicure and did not clarify why I was overcharged … they were very surprised seeing that I gave minimum tip( which I even regret tipping at all) when I got back to room and checked price list I did not find the price they charged me (47.000 drams). That was a big disappointment. But the hotel and the staff were the absolute best. So definitely recommend the hotel, just don’t go to spa!
Bodde här 8 nätter i augusti 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 2 sep. 2021
Dear Irina, Thank you for staying with us and your feedback. We will investigate the case and make sure we improve even more to meet your expectations. We are looking forward to hosting you in our Hotel again in near future.

10/10 Fantastiskt

Avram

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent option
Beautiful hotel, great location, impeccable service. Made it a real pleasure to do business in the city.
Bodde här 5 nätter i augusti 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 30 aug. 2021
Dear Guest, Thank you for your positive feedback. We are excited that you have enjoyed your stay. Will be looking forward to hosting you again in our Hotel.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous luxury property with the most impeccable service.
Bodde här 2 nätter i juli 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 19 juli 2021
Dear Guest, Thank you for your feedback and positive review. We will be looking forward to hosting you again in near future!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good hotel in great location. Clean room with comfy bed. The room service option is too limited I wish they could add more food on that. All hotel staff use masks but they dont push people to use mask even tho its a rule to wear. The biggest concern is at the main breakfast area which is self service breakfast and people go to the buffet and take food without masks. I tried to go there as early as possible before people waking up and spread the virus around. They provide as many as we want small complimentary waters which is very nice. I just wish they could change that to bigger bottles to save the planet from using so many plastic bottles. Only myself end up using 4-5 plastic bottles per day. Still the best hote in Yerevan.
Bodde här 4 nätter i juni 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 7 juli 2021
Dear Guest, Thank you for your positive feedback and suggestions. We will be looking forward to see you in our hotel in near future.

10/10 Fantastiskt

Pavel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 7 juli 2021
Dear Pavel, Thank you for your positive review. We will be looking forward to hosting you in our Hotel in near future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
部屋は清潔でスタッフの対応もとても良かった 朝食も美味しかった プールとサウナもありくつろげた
Bodde här 5 nätter i april 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 4 maj 2021
Dear Guest, We are excited to learn you enjoyed your stay. Our team is looking forward to welcoming you again in our hotel.

10/10 Fantastiskt

Edgar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 9 mars 2021
Dear Edgar, We are exited to learn we have met and exceeded your expectations. Will be looking forward to host again in our hotel.

2/10 Väldigt dåligt

Piruza

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2021
Svar från Hayk Sahakyan, Director of Sales and Marketing 25 feb. 2021
Dear Piruza, Thank you for your feedback. It is valuable for us and makes us to grow and develop. We are very upset we have not met your expectations. I would kindly ask you to contract me via email hayk.sahakyan@thealexanderyerevan.com to share details of an issue and to see if there is anything I can do. I truly hope to see you again in our hotel to possess a chance to meet and exceed your expectations.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent property with great service and a very good staff it was a real pleasure staying there and I will come back to the property
Bodde här 11 nätter i december 2019
Svar från Hotel Management 10 jan. 2020
Dear Guest,Thank you very much for your kind review, as to your experience at The Alexander, a Luxury Collection Hotel, Yerevan. We are happy to note that you enjoyed your stay and the work of our staff. We look forward to see you again at our hotel and make your next stay with us unforgettable.

8/10 Bra

Verifierad resenär

Bodde här 6 nätter i oktober 2019
Svar från Hotel Management 10 dec. 2019
Dear Guest, Thank you for your time to write a review about our hotel. Looking forward to have you as our guest in the nearest future and make your stay enjoyable.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Un hôtel formidable avec un personnel exceptionnel un Spa relaxant et apaisant .... à recommander
Bodde här 1 natt i september 2019
Svar från Diana Zakaryan 24 sep. 2019
Merci beaucoup d'avoir pris le temps de partager Vos expériences à l'hôtel The Alexander, a Luxury Collection Hotel, Yerevan. Nous sommes heureux de noter que Vous avez apprécié le travail de notre personnel et l'hôtel en général. Nous espérons avoir le plaisir de vous accueillir à une autre occasion dans un avenir rapproché.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juni 2019
Svar från Marketing Manager 14 juli 2019
Dear guest, Thank you for taking time to write a review about our hotel. It is always a pleasure to see that the offered services and the overall experienced offered to our guests met their expectations. We look forward to see you again in the nearest future.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location near shops & restaurants & parks. Super clean, sleek and modern. Helpful staff.
Bodde här 4 nätter i juni 2019
Svar från Marketing Manager 14 juli 2019
Dear guest, Thank you very much for your kind feedback as to your experience at The Alexander, a Luxury Collection Hotel, Yerevan. We are happy to note that you appreciated the location of the hotel, its cleanness and especially the quality of service which is one of the most important indicators for us. We look forward to see you again in the nearest future.

10/10 Fantastiskt

Pashyan, Los Angeles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best Hotel in Yerevan. excellent service. Pro staff!👍
Bodde här 8 nätter i april 2019
Svar från Marketing and PR Manager 17 apr. 2019
Dear Guest, thank you for taking the time to review your stay with us and for giving us a perfect rating. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Impeccable service
Bodde här 2 nätter i januari 2019
Svar från The Alexander, a Luxury Collection hotel, Yerevan 5 feb. 2019
Thank you for the highest mark, hope to host you again!

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nic lucation good design and I will recommend to my friend
Bodde här 2 nätter i december 2018
Svar från Marketing and PR Manager 19 dec. 2018
Dear Guest, Thank you for your time to write a review about our hotel. Our team is happy to see that you appreciated your stay,particularly hotel design and location. We are also excited to know that you are tend to recommend our hotel to others, we will get a chance to make their stay enjoyable and unforgettable. Looking forward to have you as our guest in the nearest future.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i november 2018
Svar från Marketing and PR Manager 19 dec. 2018
Dear Guest, Thank you for your review about our hotel. It's non expected review for whole our team as we do our best to make each guest's stay enjoyable and memorable. We will be grateful to receive feedback from you to ensure we deliver the best quality service to our guests.

10/10 Fantastiskt

Ara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing on all levels
Beautiful hotel. Amazingly warm staff. One of the best hotels I've stayed at in the world. A gem in the area.
Bodde här 6 nätter i oktober 2018
Svar från Marketing Manager 9 nov. 2018
Dear Ara, Thank you for your stay at our hotel and for time to write this nice review. We are very excited to know that you appreciated service quality and rated our hotel as the one of the best hotels that you have stayed. It's a pleasure for whole team to read such a review from our guest and it gives another wave of motivation to offer memorable experience to all our guests. Looking forwards to your next visit.

10/10 Fantastiskt

Farzad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
every thing was good . I think this is the best hotel in Yerevan.
Bodde här 2 nätter i september 2018
Svar från Ilona Hovhannisyan, 25 sep. 2018
Dear Mr.Farzad, Thank you for your stay at our hotel and for taking time to write a review about us. It' s a pleasure to know that you enjoyed every provided service and you consider The Alexander as the best hotel in Yerevan. We hope to have you as our guest again and make your next day unforgettable.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Koselig hotel, sentralt
Koselige og hjelpsom personale. Fint hotel. Vi fikk en kjempe overaskende til mine foreldre som hadde 50 års bryllupsdag. Rene rom. Pent hotel.Anbefales.
Bodde här 6 nätter i juli 2018
Svar från The Alexander, a Luxury Collection Hotel, Yerevan 25 juli 2018
Dear Guest, Thank you for your positive review. We are happy that we met your expectations and made your parents' special day a memorable experience. Looking forward to your next visit.

10/10 Fantastiskt

Garik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Шикарно
Лучше ничего не видел ! Просто супер ! Без лишних слов !
Svar från Gevorg Darakhchyan 18 apr. 2018
Уважаемый господин Гарик, спасибо за хороший отзыв. Ваше мнение очень важен для нас.