Familjehotell i Yonkers

“Hands down the worst customer service I’ve ever dealt with. Avoid this hotel. Giving it 2 stars because the room itself was okay I booked a five‑night stay and had a travel delay, so I called the hotel repeatedly to let them know. No one ever answered. I had to contact my third‑party booking site, and they were able to reach the hotel’s reservations department, who noted my late arrival. Despite that, when I arrived, I was told my reservation had been canceled anyway. The front desk agent...

“They said their pool was open ..after I booked they said the pool is closed”

“I lost my identification and they wouldn’t let me check in with my 11 year old daughter and we was homeless and on top of us not being able to check in because I lost my wallet before I got there and kept 2700$ and never gave me a refund!!”

“Super fint rum å frukosten var helt underbar Personalen var underbara”

“The room was extremely small the staff was rude and the room itself was dirty upon arrival. When I asked to be switched the front desk person told me nothing else was available 0/10 the area was completely unsafe and I saw someone sniffing coke in the hallway. Never again !!! A park bench is a safer option”

“Smidig incheckning”