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Recensioner av Royal Regency Hotel

3.5 out of 5
Royal Regency Hotel
165 Tuckahoe Rd, Yonkers, NY

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 715 av 1429 recensioner" "
8 - Bra i betyg. 332 av 1429 recensioner" "
6 - Okej i betyg. 149 av 1429 recensioner" "
4 - Dåligt i betyg. 104 av 1429 recensioner" "
2 - Väldigt dåligt i betyg. 129 av 1429 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Donald

Gillade: Renlighet och boendets skick och faciliteter
Great
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Darlene

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service och bekvämligheter
Good overall experience. Tasty breakfasts.
Bodde här 3 nätter i april 2024

8/10 Bra

Nicolyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Audley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Maurkiece

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024

8/10 Bra

Modou

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

Charmaine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is very nice, especially Leslie. She is very helpful And respectful
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Gabriel, Brooklyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the room!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kamilo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The free breakfast service is great!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Gabriel, Brooklyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice Hotel!...
Bodde här 1 natt i april 2024

8/10 Bra

Rose

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was very nice and comfortable. The only thing we found was the hallways were loud and noisy starting at 6am every morning.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024

8/10 Bra

Nicolyn

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kymberlie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was great
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tidell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Sandy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing
Bodde här 1 natt i april 2024

8/10 Bra

Latifah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy checking, friendly staff and bonus restaurant very convenient when hungry or want a drink and don’t want to search where to go near by
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Antonio

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Audrey

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Terrible front desk service Hidden fees
Bodde här 1 natt i april 2024

10/10 Fantastiskt

otar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was fine
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

IAN

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Room was spacious and clean. Hotel was noisy with room next door repeatedly playing LOUD music. Call down to reception 3 times before anything was done. Probably wont stay again.
Bodde här 2 nätter i april 2024

8/10 Bra

JoAnna

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good bar , great breakfast !! But nothing really close by , overall good stay for a one night out.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

jamillah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Evelin, Yonkers

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and modern.
Bodde här 1 natt i april 2024

4/10 Dåligt

John

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
We had a few mishaps with being assigned the wrong rooms. It was a bit weird the property. Trying to be nice while being dingy.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Binta

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was cool, nice staff and comfortable. Will stay again
Bodde här 1 natt i april 2024

4/10 Dåligt

Augusto A.

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I was on the first floor. Reception, ballroom, and restaurant were on ground floor. There was a lot of slamming doors past midnight. In the morning, there was a lot of noise at 6am, as the staff was getting ready for the day. Plus the air conditioner was not working. I left for dinner and set Thermostat to 66, but when I came back at 11:30, room was hot. Front desk person came up and set temp for 60, but there was weak air coming from the unit. He told me if that still did not work, to just turn off the unit to let air come in from outside. What???
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Malaysia

Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
First off, Property is gorgeous, clean and relaxing. The receptionist who checked me in. (Spanish girl, with black hair) working the evening shift came to my room and was very rude. I don’t like that I had to switch my room because of the individual who was staying in the room next door decided it was appropriate to bang on my door twice and then yell through the wall telling me I need to be quiet because he had a 1 year old that was sleeping. My music wasn’t even loud. I called the receptionist, a guy answered and this was around 7:30pm. I kindly called to confirm that quiet time was at 10pm. The guy receptionist said “it’s Saturday, there is no quiet time” which is when I told him about the situation with the next door guest. The female receptionist from earlier I spoke about and another woman came to my door and TOLD me I had to switch rooms. when I asked about receiving half of my money back the rude receptionist goes “money back for what”… uhhhh how about the inconvenience that is me having to gathering my belongings after already getting comfortable. The cops were threatened to be called all because I asked why I had to switch my room. They said they didn’t have any of the suites he booked available. 15-20 mins later I called again asking what’s the update about a different room because I’m over it. I honestly wanted to leave and go home at this point. They then said they were going to switch the guest next door instead and told me to give them 5 mins To be cont
Bodde här 1 natt i april 2024

8/10 Bra

Jenea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Dickson

Pretty good place to stay.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kymberlie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i april 2024

10/10 Fantastiskt

MICHAEL

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024

8/10 Bra

Wilfredo

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Toni

Gillade: Personal och service och boendets skick och faciliteter
Love it there
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Leke

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was good. I have been using Royal Regency for my last 3 or 4 trips to NY. It is conveniently located near the Bronx, is clean, friendly, and has breakfast in the morning.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Trisha

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Shirley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the place and the Italian restaurant
Bodde här 1 natt i april 2024

4/10 Dåligt

Diana

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
You can hear doors slamming throughout the night. Bathroom was unacceptable and in need of repair. Rm 106-damaged shower head spraying all over the place. Glass sliding door did not close- you had to shower with it a good 12-15 inches open. The tiled shower floor and corners were black with mold! Mattress was the thinnest I’ve ever seen. No outlets by night tables or bed. Could not charge my cell phone, also my alarm clock near me. Breakfast was good and in a lovely banquet room.
Bodde här 1 natt i april 2024

8/10 Bra

Delva

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room cleaned daily. Breakfast was good.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Ernesto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Todos muy bien solo variar el desayuno
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Shari-lee

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
On April 5th, I checked into the Royal Regency Hotel. The manager I encountered at the front desk was highly welcoming and conducted himself very professionally. However, the morning supervisor of the 6th displayed rudeness and scornfulness, though I couldn't ascertain his name. On the morning of the 6th, he appeared at my room and abruptly informed me and my guest that we had only one hour to check out due to alleged noise complaints throughout the night, which I dispute. My friends and I retired to bed around 2 am, and despite the adjacent room playing loud music, I refrained from lodging a complaint and sought to enjoy our time.The manager's conduct, whom I can describe as tall, dark-skinned, with braids, was highly unprofessional. Instead of attempting a second notification regarding the noise complaint, he banged on the door early in the morning, clearly indicating we wouldn't receive a refund for the first night or the second night we hadn't yet spent. His demeanor was unpleasant, unprofessional, and unjust. Such behavior is likely to deter potential guests from experiencing the hotel's otherwise pleasant ambiance, cleanliness, and decor.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Shane

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The place looks nice but when I got there the bathroom wasn’t really clean, there was almost an altercation with the manager because I was accused of “being loud and complaining about someone being loud at 3am” when in all reality I was sleep because I worked long hours. I was asked to checkout early because of that but once I started talking about speaking to corporate because it’s was bs they decided to let me stay…The food was nasty, my lady ordered room service 3 times and none of the food was good and 2 or them wasn’t even well cooked. Never again will I come here not recommend cause it’s ridiculous how I was treated and yall suppose to be this luxurious hotel.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

nicole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is nice, the rooms are good size, the bathroom in the room was very nice and updated. The free breakfast was soooo good. The restaurant in the hotel was good for dinner as well and the prices are very good.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Wanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love everything
Bodde här 1 natt i april 2024

8/10 Bra

Bianca

Bodde här 2 nätter i april 2024

6/10 Okej

Jessica

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The room in general was clean. The shower tiles were not. I couldn’t get any hot water in shower and ended up washing hair in sink. Much of the breakfast options weren’t fully cooked (French toast, croissants). Very noisy inside.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Catherine

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean rooms, comfortable bed, great shower, EXCELLENT Saturday breakfast!
Bodde här 2 nätter i april 2024