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Recensioner av Elma Hotel and Art Complex

5 out of 5
Elma Hotel and Art Complex
1 Yair Street, Zikhron Ya'aqov

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 21 av 58 recensioner" "
8 - Bra i betyg. 20 av 58 recensioner" "
6 - Okej i betyg. 9 av 58 recensioner" "
4 - Dåligt i betyg. 6 av 58 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 58 recensioner" "

7,2/10

Renlighet

7,4/10

Personal och service

7,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

6/10 Okej

Yehazkel

Bodde här 1 natt i oktober 2023

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Quirky hotel, good location for stopover
Quirky, arty, really great swimming pool and gardens. Breakfasts were very good with ample variety. Location good for a stopover and an enjoyable walk into the centre of town. Housekeeping was very hit and miss - could do with a more structured timetable.
Bodde här 4 nätter i juni 2023

8/10 Bra

SARIT

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Orly

Bodde här 1 natt i april 2023

6/10 Okej

Bridget

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Beautiful view but rundown property needs repair and attention.
Bodde här 1 natt i april 2023

8/10 Bra

Efrat

Bodde här 1 natt i mars 2023

4/10 Dåligt

tzahi

Gillade: Personal och service
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent, and stimulating place
Really enjoyed our stay, welcoming staff, amazing breakfast and clean rooms & facilities. Loved the unique atmosphere, incredible art everywhere. Would recommend to anyone that is looking for something that is not run of the mill.
Bodde här 2 nätter i februari 2023
Svar från ADI BAR ON 14 apr. 2023
Thank you very much for the feedback.We will be happy to host you again at the Elma Hotel

4/10 Dåligt

HAGGAI, SAN JOSE

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
We booked a half board stay at a significant premium, expecting dinner on arrival. However, we were only offered a sandwich or soup in the bar. Dinner the next night did not even include soft drinks. Also had maintenance issues in the room. When we complained and asked to talk to the manager, there was sympathy but no call back from manager and no compensation whatsoever. Service is sympathetic but not effective. Value for money, especially for the half board upgrade, is poor.
Bodde här 2 nätter i januari 2023

8/10 Bra

Mahshid

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Our experience at Elma Hotel
My family and I had a two night stay at this property. The location and view from our room was amazing. The service on the other hand was not great. We stayed in suite 501 which is right above the garage opening which creates tremendous noise from banging against the drainage system of the garage that translated straight to our room about 400 to 500 times a day. We asked for our room to be serviced and it was not. For the price we paid we expected a lot better quality of stay.
Bodde här 2 nätter i januari 2023

6/10 Okej

Sinyal

Bodde här 1 natt i december 2022

8/10 Bra

Richard

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent and unique experience
Bodde här 1 natt i augusti 2022

6/10 Okej

Hadar

Reste med sin partner
Gillade: Boendets skick och faciliteter
People were smoking around the pool, garbage was left on the floor
Bodde här 2 nätter i juli 2022

8/10 Bra

idit

Bodde här 1 natt i juni 2022

10/10 Fantastiskt

judy

Bodde här 1 natt i juni 2022

10/10 Fantastiskt

judy

Bodde här 1 natt i juni 2022

10/10 Fantastiskt

David

Bodde här 1 natt i maj 2022

4/10 Dåligt

Pascal

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Disappointed
We had booked a specific type of suite. When we arrived they had downgraded us without informing us. We were given the keys and when we got into the room were shocked by the downgrade. Eventually we were moved to a better room which was still not the category that we had reserved. We were obviously given compensation for that but our disappointment was great because we didn’t have the view that we hoped for. We selected this hotel for the view and therefore booked the best accomodations there but our stay was with no view. One of the biggest complaint is that we were not informed beforehand that we would not be getting the room reserved. We were not treated with consideration. Our room was not cleaned during our two nights stay and we had to request the maid to come. They came and they only changed towels and did not clean bathroom and bedroom. Definitely not the type of service you expect for a five star hotel
Bodde här 2 nätter i maj 2022

8/10 Bra

Yuval

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
beautiful but can be amazing
great place beautiful view. the room lacks a comfortable seat for reading or watching TV. the lobby area lacks places to seat and have fun the entrance to the indoor pool is prohibited for children. they were very disappointed.
Bodde här 1 natt i mars 2022

8/10 Bra

Michal

Bodde här 1 natt i mars 2022

8/10 Bra

Ishai

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Amazing architecture. Very poor service.
Great location for a relaxing weekend. Amazing architecture. A must be for architects. But the service is horrible! The food is just fine what you would expect for a luxury hotel in Israel. But the Frontdesk is unbelievable incompetent. Everything we needed or asked has to be asked three or four times and even than it’s not happening.
Bodde här 1 natt i januari 2022

8/10 Bra

Lilia

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Great hotel, but the service is not what is expected for the money. First booked one room but were put in a cheaper option, had to change. No cleaning came to clean the room on the second day of the stay. Breakfast is very good with lots of options of food
Bodde här 2 nätter i november 2021

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service Great breakfast Nice view Poor exchange relative to the high price Basic room standards and facilities For the price I would expect a hot tub in the patio
Bodde här 1 natt i november 2021

10/10 Fantastiskt

sasson

Bodde här 2 nätter i oktober 2021

8/10 Bra

Liron

Reste med familjen
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Too expensive, room could improve
Value for money makes it not worth the stay. Room and facilities didn't live up to expectations. Food was excellent, location and views are amazing!
Bodde här 3 nätter i september 2021

2/10 Väldigt dåligt

Sivan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Gil

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

rina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Lior

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Family vacation
Great hotel for families, nice pool and amazing view ! Tasty breakfast too.
Bodde här 2 nätter i augusti 2021

6/10 Okej

Eleanor

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i augusti 2021

10/10 Fantastiskt

Luna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2021

8/10 Bra

Inbal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best view
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay in a quaint town- be sure to visit botanical gardens. Food was plentiful snd yummy- wish they had weeknight concerts.
Bodde här 2 nätter i augusti 2021

8/10 Bra

YOAV

Bodde här 2 nätter i augusti 2021

6/10 Okej

Renee

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poor upkeep of an otherwise beautiful facility
After having read a number of negative reviews by other guests regarding the poor level of cleanliness in the hotel, we decided to add a note in our own on-line reservation requesting/demanding a clean room. Despite that, upon entering our room we were shocked to discover that the floor and the carpet were full of lint and other dirt, the glass doors out to the two porches, as well as their glass walls, were stained and had clearly not been cleaned for quite a while, the mirror inside the room was also stained and worst of all, the sheets in our bed were very wrinkled making us wonder whether they had been changed since the previous guests. There were numerous dirty and otherwise poorly maintained areas in the dining room as well, including sticky floors and birds' feces on the ledge of the balcony, where the guests who did not want to sit inside were invited to have their meals, only to find themselves seated on filthy, discolored chairs on many of which the paint had also peeled off. To top our disappointment in the level of maintenance in the hotel, despite several complaints to the personnel, most of our complaints were totally ignored. On the positive side, the meals were excellent, the room we had was spacious and comfortable and the entire swimming pool area, including the pool itself, was beautiful and well taken care of and offered a breathtaking view of the coast.
One of many stained chairs on the dining room balcony
Ledge of the dining room balcony
Corner in the dining room
Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

eran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2021

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
decevant
nous venons de passer une nuit dans cet hotel, la chambre était sale, le mobilier vieux et succin, la propreté laisse énormément à désirer, nous avons demandé de changer de chambre , on nous a répondu que la manager allait s'en occuper , on attend encore son avis ?? + de 500 € la nuit!!!
Bodde här 1 natt i juli 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2021

10/10 Fantastiskt

Shani

Bodde här 1 natt i juli 2021

10/10 Fantastiskt

SHLOMIT

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
amazing experience
An amazing 5-star hotel experience. Not only a hotel - but also an art gallery, the best view in Israel, close to many attractions (we visited Megido, Mount Carmel / Muchraka, Haifa), excellent food and of course beautiful Zichron-Yaakov.
Bodde här 2 nätter i juli 2021

4/10 Dåligt

Idan

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Disappointing service
- Room toilet wasn't clean when we checked in. - Room wasn't trolley accessible - Poolside wasn't clean - Bad smell inside the room - Maintenance guy left a mess in the room after he was called to fix something
Bodde här 2 nätter i juni 2021

10/10 Fantastiskt

Naama

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
a lovely stay at the Elma hotel
nice experience. we've got 1/2 rooms before check in time. food was good, pool was good. service was a bit slow. we've asked for another bed/ open the sofa when we did the reservation, and we had to wait a while (the room was not set to 3 people)
Bodde här 1 natt i juni 2021

8/10 Bra

Laor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2021

8/10 Bra

Grace

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful retreat
Beautiful hotel but needs to be cleaner. Too much animal droppings & dust. Otherwise beautiful hotel, design, art & outstanding food & views.
Bodde här 2 nätter i maj 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great pool for adults and kids Amazing food
Bodde här 2 nätter i maj 2021

10/10 Fantastiskt

Seifan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2021

8/10 Bra

Yehoshua

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2020

8/10 Bra

Arielle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
reat resort! And view!
Was a very nice resort. Loved the view! Great pool and wonderful Israeli breakfast!!! The ow let bad thing was the room wasn’t as clean as I would have hoped.
Bodde här 1 natt i september 2020

10/10 Fantastiskt

Armen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
I enjoyed my stay a lot. The service was excellent, the place is neat and beautiful. Thank you so much!
Bodde här 3 nätter i september 2020

10/10 Fantastiskt

ITZIK

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very good
Very good
Bodde här 1 natt i augusti 2020
Svar från Yasmin 16 sep. 2020
Thank you :)