Dear Guest Thank you for your feedback. We looking forward to welcome you again. Kind regards Leoneck Swiss Hotel

Dear Kelsii,Thank you for staying with us recently at Fred Hotel Zürich Leonhardstrasse Self Check-in, and sharing your feedback with us. We're delighted to hear that you had a nice stay with us. Once again, thank you for your review, and we look forward to welcoming you back again in the future.Best,Serge your hostFred Hotels Zürich

Dear Svetlana,Indeed, we are a self-check-in hotel, which means there is no staff on-site. All steps, from booking to checking in and checking out can be done easily via a smartphone. If you have any difficulties or any issues during your stay, our colleagues at Fred Hotel Zürich Hauptbahnhof are available to help. Please know that each of our Alpine-themed rooms has an individual design with the artwork by light artist Gerry Hofstetter. We are sorry you didn't appreciate this particular artwork of his. Have a nice day!Kind regards,Serge your hostFred Hotels Zürich

Dear Ada,Thank you for sharing your feedback with us following your stay at Fred Hotel Zürich Leonhardstrasse Self Check-in.We're glad you found our hotel to be lovely once you located it. As you have probably found out, we also have Fred Hotel Zürich Hauptbahnhof and Fred Guest House Zürich Hauptbahnhof which are situated right next to the main train station. Our self-check-in hotel is close to the Old Town which boasts a wide variety of restaurants, cafés, and bars. The ETH Zürich and the University of Zurich are within walking distance. We're pleased to hear that you enjoyed the university grounds for a pleasant evening stroll.It's also great to hear that you appreciated the cleanliness, amenities, and overall condition of our property. We hope to have the opportunity to welcome you back for another enjoyable stay in the future one day soon.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear KAZUSHIGE,Thank you for your kind words, and for choosing to stay with us at Fred Hotel Zürich Leonhardstrasse Self Check-in.We're thrilled to hear that you enjoyed our hotel's location, found your room clean, and appreciated the ease of access from the airport via tram. Providing a clean and comfortable environment for our guests is always our top priority, and we're glad to see that reflected in your experience. By the way, we have recently added a luggage depot amenity. By easily reserving on the guest app after online check-in, and opening with your mobile key, just like your hotel room, you have somewhere to leave your bags if you arrive in the city early, or still want to explore after check-out.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another fantastic stay.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Yizhen,Thank you so much for your positive feedback, and for choosing to stay with us at Fred Hotel Zürich Leonhardstrasse Self Check-in.We're thrilled to hear that you had a good stay with us and enjoyed the hotel's cleanliness as well as its amenities and facilities. We strive to provide a top-notch experience for all our guests, and it's wonderful to know that we hit the mark with you. Whether for business or pleasure, we are the perfect spot for a short trip.We appreciate your support and hope to welcome you back soon for another fantastic stay.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Estimada Melissa,Gracias por su visita y por compartir la experiencia de su estancia en el Fred Hotel Zürich Leonhardstrasse Self Check-in. Nos place saber que la misma ha sido fantástica y que le ha encantado.Con habitaciones modernas, amplias, limpias y muy acogedoras, en nuestro alojamiento, nuestros huéspedes, se sentirán como en casa. Disponemos de excelentes condiciones para ofrecer a quién nos visita una estancia relajada, práctica y única.Como bien menciona, podrá, via Bluetooth, disfrutar del sonido en todas los rincones de todas nuestras habitaciones.Pese a ser todo digital y no disponer de recepción, caso surja algún problema podrán siempre contactar nuestros compañeros del Fred Hotel Zürich Hauptbahnhof que ayudarán en todo lo que sea necesario.Ha sido un placer recibirla y esperamos que hasta pronto.Saludos cordiales,Claudia & Cedric, sus anfitrionesFred Hotels Zürich

Dear David Robert,Thank you for choosing to stay at Fred Hotel Zürich Leonhardstrasse Self Check-in.We are pleased to see that you found our hotel to be clean and modern and found the availability of luggage lockers useful. You can reserve your luggage locker in the guest app after online check-in and open it with your mobile key - just like your hotel room. It is also great to read that you enjoyed the location of our hotel. As you say, it is within short walking distance of the ETH Zurich. Besides, the Old Town with lots of local restaurants and cafés is also just a few steps away.We hope to see you again at our hotel and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, your hostsFred Hotels Zurich

Bonjour Luc,Merci de votre bonne note, ainsi que du commentaire qui l’accompagne et qui appelle à de petites précisions.En effet, le concept du Fred Hotel Zürich Leonhardstrasse Self Check-in est assez original et transparaît dans le nom. L’établissement a résolument pris le virage de la modernité : ici, plus besoin de réception. Vous pouvez organiser votre voyage dans la ville de manière efficace directement depuis votre téléphone. Réservation, enregistrement, check-out : tout peut se faire par voie numérique, ce qui facilite grandement les choses et accélère le processus.Si toutefois cela vous pose des difficultés ou si vous avez besoin de parler à un membre du personnel, c’est tout à fait possible. Le Fred Hotel Zürich Bahnhof dispose d’une réception active 24/24, qui est donc toujours disponible pour tout renseignement ou assistance dont vous auriez besoin. Nous espérons que ces quelques précisions vous auront été utiles et sommes impatients de vous retrouver.Bien à vous,Vos hôtes Claudia & CedricFred Hotels Zurich

Guten Tag Hadia,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben und für Ihre anschliessende Bewertung. Es tut uns leid, dass Ihnen eine persönliche Interaktion mit unseren Mitarbeitern gefehlt hat. Unser Self-Check-in-Hotel wurde entwickelt, um Ihnen einen reibungslosen und effizienten Check-in und Check-out zu ermöglichen, da dieser vollständig online erfolgt.Viele Gäste schätzen genau das, und diese Informationen sind sowohl auf unserer eigenen Website als auch auf den Websites unserer Buchungspartner klar ersichtlich. Wenn sie eine Zwischenreinigung ihres Zimmers wünschen, kann diese jederzeit bei uns bestellt werden. Bei jeglichen Anliegen und Wünschen stehen Ihnen die Mitarbeiter unseres Schwesterhotels rund um die Uhr telefonisch oder persönlich zur Verfügung. Wir hoffen, Sie in Zukunft erneut in unserem Hotel begrüssen zu dürfen, und wir werden unser Bestes tun, um Ihnen dann eine rundum positive Erfahrung zu bieten.Herzliche GrüsseClaudia & Cedric, Ihre GastgeberFred Hotels Zürich

Dear Eli Eliyahu,Thank you for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in.We are a self-check-in hotel. Our system is designed to be smooth and efficient, and guests need to complete just four easy steps on their smartphone to book a room, check in, receive the key, and check out after their stay. Indeed, you need an internet connection to complete the process, but if you face any issues, our sister hotel's staff are on hand to help 24/7.We are pleased to read that you enjoyed the cleanliness of our hotel as well as the available facilities. Our rooms are designed to be functional and well-equipped, and include both useful and desirable amenities to ensure our guests have everything they need to be comfortable.It is our hope to see you again at Fred Hotel Leonhardstrasse Self Check-in in the future, and we look forward to welcoming you back once more.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Claudia,Thank you for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in and taking the time to leave a review.We are pleased to see that you enjoyed the amenities available to our guests. All of our rooms are designed to be modern and well-equipped, with modern facilities to ensure guests have everything they might need during their stay, whilst hotel-wide facilities such as the luggage depot ensure our guests' experiences are smooth.It is also great to see that you felt comfortable in your room. Our modern rooms are reminiscent of charming Alpine chalets and so a relaxing atmosphere is created, whilst our furniture is carefully selected with both the atmosphere and the comfort of our guests in mind.We hope to see you again at Fred Hotel Leonhardstrasse Self Check-in in the future.Kind regards,Claudia & Cedric, your hostsFred Hotels Zurich

Gentile Ulrike,Prima di tutto volevamo ringraziarla per aver scelto di pernottare nel nostro Fred Hotel Leonhardstrasse Self Check-in.Siamo spiacenti di sapere della sua esperienza e che al suo arrivo il self check-in non abbia funzionato come previsto, ma volevamo ricordarle che il nostro staff è comunque a disposizione degli ospiti qualora dovesse servire ulteriore supporto, 24 ore su 24 tramite Fred Hotel Zürich Hauptbahnhof.Per quanto riguarda la pulizia le camere vengono pulite ogni 3 giorni. Sapere che la pulizia, condizioni e strutture della struttura siano stati alla sua altezza, ci rende lieti perché cerchiamo sempre di creare un'atmosfera accogliente per i nostri ospiti. Con la speranza che ci dia un'altra possibilità per dimostrarle gli alti standard di cui andiamo fieri ci auguriamo di poterla ospitare nuovamente durante la sua prossima visita a Zurigo. Cordiali Saluti,Claudia & Cedric, gli hostFred Hotels Zürich

Dear Reto,Thank you for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in.We are pleased to see that you enjoyed the conditions of the amenities available at our hotel. Our rooms are well-equipped with useful and desirable facilities including a Bluetooth sound system, to ensure our guests can relax and feel at ease during their stay.It is also great to read that you felt comfortable in your room with us. Our rooms are reminiscent of charming Alpine chalets and have the feeling of the Alps right in the heart of Zurich. We hope to see you again at our hotel in the future.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Verified traveler,Thank you for choosing stay at Fred Hotel Leonhardstrasse Self Check-in and for taking the time to leave a review.We are pleased to see that you found it easy to check in at our hotel. Our system is designed to be smooth and efficient, and our guests need to complete just four easy steps on their smartphone to book a room, check in, receive their key, and check out.It is also good to read that you found your room to be comfortable. Our rooms are reminiscent of charming Alpine chalets and modern in design, whilst the inclusion of useful amenities such as USB connections and a bathroom with a rain shower, allow our guests to feel relaxed and at ease.We are sorry that you would have preferred to have human staff at reception. Our sister hotel team is able to answer your queries 24/7 via phone or in person, and we can also recommend staying with our sister hotel in the future if you prefer human staff at reception.It is our hope to see you again at our hotel in the future and we look forward to welcoming you back.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Zihan,Thank you for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in.We are pleased to see that you enjoyed the facilities available at our hotel. All of our rooms include modern and useful features such as USB connections, a Bluetooth sound system, and towel warmers, to put our guests and ease from the moment they arrive and help them feel at home.It is also great to read that you felt comfortable in your room. Our rooms are reminiscent of Alpine chalets and are modern in design, whilst our beds and furniture are carefully selected to ensure our guests can relax and get a good night's sleep after exploring the city or a long journey.We hope to see you again at Fred Hotel Leonhardstrasse Self Check-in in the future.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Hugo,Thank you for choosing Fred Hotel Leonhardstrasse Self Check-in during your trip to Zurich.It is pleasing to know that you were content with the comfort of your room and the property conditions in general. Our hotel offers beautiful rooms that are reminiscent of charming alpine chalets. Each of our rooms is individually designed and offers you the convenience and comfort you need for both short and long stays. We hope to welcome you back, next time you visit Zurich, for another uncomplicated stay in the center of the city. Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Gautam,Thank you for choosing to stay with us.We are pleased to see that you enjoyed the facilities available at our hotel. Our rooms are designed to be functional and well-equipped, with the inclusion of both useful amenities such as our smart self check-in system and USB sockets, as well as more desirable amenities such as our towel warmers and Bluetooth sound systems, to ensure our guests are comfortable in the knowledge they have everything they might need.We are sorry that there was an issue with your sheets and for the inconvenience this caused. Our team is dedicated to maintaining our high standards of cleanliness throughout our hotel and this is a highly unusual situation to occur. For a fast response, any issues such as this can be communicated to our sister hotel team, available 24/7 via phone or in person, and we thank you for raising this issue with us.It is our hope to welcome you back again in the future. We'll do our best to provide you with an excellent experience next time.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear guest,Thank you for your review and the top rating. We at Fred Hotel Leonhardstrasse Self Check-in strive to provide our guests with a hassle-free stay. With our self-check-in system, you need to complete four easy steps on your smartphone to book a room, check in, receive the key, and check out after your stay.We hope you enjoyed your time in Zurich which is truly magical at this time of the year. It will be great to welcome you again in the future. Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Li Chen,Thank you for staying at Fred Hotel Leonhardstrasse Self Check-in and for taking the time to leave a review.We are pleased to read that you found our hotel to be cozy. Our rooms are reminiscent of charming Alpine chalets, and are designed to be modern as well as functional so that our guests feel at ease and at home during their time with us.It is also good to see that you enjoyed the amenities available at our hotel. Our rooms are well-equipped with both useful and desirable and facilities, such as a Bluetooth sound system and a towel warmer, to ensure that our guests have everything they might need and are also comfortable.We are sorry if you were inconvenienced by our hotel being at an elevated location. As the walk to the hotel involves a short hill, we can recommend taking the number 6, 7, or 10 trams, all of which will drop you at the hotel's front door.It is our hope to see you again at Fred Hotel Leonhardstrasse Self Check-in in the future.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Peter and Wendy,Thank you for taking the time to leave a lovely review, and for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in.We're thrilled to hear that you found our cleanliness, amenities, and facilities deserving of a top rating. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted to know that we met your expectations.We now have our new luggage storage up and running, so perhaps you were able to take advantage of that. Perfect for guests that are arriving early and want to explore the city without a heavy suitcase, or for those who want to leave their bag at the hotel before departure. Simply reserve it in the guest app after online check-in and open it with your mobile key - just like your hotel room.Once again, your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future. We look forward to welcoming you back to our hotel one day soon.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Lionel,Thank you for choosing to stay with us during your time in Zürich.We are pleased to see that you enjoyed the location of our hotel. Being located centrally means that our guests can discover our beautiful city with ease, whilst being just a short walk from the main station makes it convenient to take trips out of the city as you mention and to also travel between the hotel and the airport with luggage.We are sorry that you did not enjoy the fact that our hotel is a self-service hotel. Whilst this means there is no reception and no staff on-site, our system is designed to make the experience of our guests smooth and efficient. If any questions arise, our colleagues at the partner Fred Hotel Zürich Hauptbahnhof are available to help.Regarding the soundproofing, we are sorry that this did not satisfy you. Our rooms are designed to be peaceful spaces, besides, Leonhardstrasse is not a busy street, particularly at night. We hope to welcome you back to our hotel again in the future. We'll do our best to provide you with an excellent experience next time.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Dino,Thank you for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in.We are delighted to read that you found the self-check-in process to be easy. Our system is designed to make our guests' experiences smooth and efficient, and it takes just four easy steps on a smartphone to book a room, check in, receive the key, and check out.It is also great to see that you enjoyed the location of our hotel. Being situated within walking distance of the main station makes it convenient to travel between the hotel and the airport, whilst the tram station outside as you mention provides a convenient way to travel into the city center as well.We hope to see you again at Fred Hotel Leonhardstrasse Self Check-in in the future and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Massimo,Thank you for your positive review of the Fred Hotel Leonhardstrasse Self Check-in. We are glad you enjoyed your stay with us and especially liked the cleanliness of our property and the facilities we offer. Our goal is to offer our guests a hassle-free stay and comfortable accommodation during their time in Zurich. We are conveniently located, just a short walk away from the Old Town and the main train station. Besides, tram 10 which stops in front of the hotel connects us directly to the airport. We hope you will choose us again when you return to Zurich. Until then, we wish you all the best.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich

Dear Laura,Thank you for choosing to stay at Fred Hotel Leonhardstrasse Self Check-in during your time in Zurich.We are pleased to see that you enjoyed the cleanliness of your room. Our team works hard to ensure our high standard of cleanliness is maintained throughout the hotel, and that our guests arrive to find clean and organised rooms waiting for them.It is also good to read that you enjoyed the convenient location of our hotel. Having a tram stop right outside as you mention makes it easy to get around the city, whilst being within walking distance of the Old Town makes it easy to discover our beautiful city and its attractions. We have noted your feedback about the bedding. We change it according to the season and are sorry you found it too warm. We also appreciate your comments about the checking-in process. Please note that whilst we do not always have staff on-site, our sister hotel team is on hand 24/7 either in person or via phone to resolve any issues that occur.It is our hope to see you again at our hotel in the future. Consider us next time you're in town.Kind regards,Claudia & Cedric, your hostsFred Hotels Zürich