Dear Leslie,Thank you for choosing to stay with us during your visit to Zurich.We are pleased to see that you were happy with the service you received from our staff. Our team strives to make our guests feel welcome and taken care of from the moment they arrive.We are sorry to read that you were disturbed by noise during your stay. Whilst our rooms are designed to be as peaceful as possible, we hope you appreciate that we cannot occur for all noises that may occur. If there is ever a specific issue our team will always be willing to help resolve it.Regarding the amenities, we are sorry you were not totally satisfied. Each of our rooms includes an array of modern amenities to ensure that our guests have everything they might need throughout their stay, whilst wider services such as a gym, a laundry service, and parking are also available. We are sorry your expectations were not met on this occasion.It is our hope to welcome you back to our hotel in the future. We'll do our best to provide you with an even better experience next time.Kind regards,Your THE FLAG Team

Dear Akilan,Thank your for choosing to stay at THE FLAG and for taking the time to leave a review.We are pleased to see that you enjoyed your breakfast at THE FLAG. Our breakfast includes a range of different options all created using fresh and regional ingredients where possible, to ensure all our guests can enjoy their favourite dishes to start the day with ahead of exploring the city or taking business meetings.It is our hope to welcome you back to THE FLAG again. We hope you'll consider us next time you're in Zurich, and we'll be ready to serve you once more.Kind regards,Your THE FLAG Team

re:spondelligent hat diese Antwort vorbereitet. Bitte auf expedia anmelden und die Antwort publizieren. Sobald dies erledigt ist den Knopf unten drücken.Guten Tag hamid,Wir möchten uns herzlich für Ihren Aufenthalt im THE FLAG bedanken und für die wunderbare Bewertung, die Sie uns im Anschluss gegeben haben.Es erfüllt uns mit Freude zu hören, dass Ihr Aufenthalt bei uns so angenehm verlaufen ist und dass wir Sie mit unserem aufmerksamen Team, einem reichhaltigen Frühstück für einen gelungenen Start in den Tag sowie einem ansprechenden Zimmer und Ambiente überzeugen konnten.Ihre Zufriedenheit liegt uns sehr am Herzen und wir freuen uns schon jetzt darauf, Sie hoffentlich bald wieder bei uns begrüssen zu dürfen.Herzliche GrüsseIhr THE FLAG Team

Guten Tag Svetlana,Vielen herzlichen Dank für Ihre herausragende Bewertung und das Lob für unser freundliches Team im THE FLAG. Es freut uns ausserordentlich zu hören, dass Sie mit unserem Service, den Annehmlichkeiten sowie den Einrichtungen unseres Hauses zufrieden waren.Ihre Anerkennung ist eine grosse Motivation für uns, weiterhin höchste Standards zu setzen und unseren Gästen den bestmöglichen Aufenthalt zu bieten.Wir hoffen, Sie bei Ihrem nächsten Besuch in Zürich wieder bei uns begrüssen zu dürfen.Herzliche GrüsseIhr THE FLAG Team

Guten Tag Zoi,Vielen Dank für Ihre positive Bewertung und das freundliche Feedback zu Ihrem Aufenthalt in unserem THE FLAG. Es freut uns sehr zu hören, dass Sie mit Ihrem Zimmer zufrieden waren und die Sauberkeit sowie das moderne Design zu Ihrer Zufriedenheit beigetragen haben.Die familiäre Atmosphäre in unserem Hotel ist uns sehr wichtig, und es ist schön zu hören, dass Sie diese als besonders angenehm empfunden haben.Es war uns eine Freude, Sie als unsere Gäste zu haben, und wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Übrigens: Für Wiederholungstäter lohnt sich unser THE FLAG MEMBER Programm, mit dem Sie bereits 250 Punkte bei der Anmeldung erhalten und dann schon bei der nächsten Buchung einen Rabatt erhalten.Herzliche GrüsseIhr THE FLAG Team

Dear Haira, Rosetown,Thank you for choosing to stay at THE FLAG during your time in Zurich.We are pleased to read that you enjoyed the facilities available during your stay with us. Our rooms are modernly designed and well-equipped with modern amenities to ensure our guests have everything they need during their stay to be comfortable and to feel at home.It is also great to see that you found our hotel to be clean. Our team members work hard to ensure our high standards of cleanliness are maintained throughout the hotel and that our guests are put at ease as soon as they arrive by the sight of a well-presented room waiting for them.We hope to welcome you back to THE FLAG again in the future.Kind regards,Your THE FLAG Team

Dear Giuseppa,Thank you for choosing to stay at THE FLAG during your time in Zürich.We are pleased to see that you enjoyed the conditions of our hotel. Our team members work hard to maintain the quality of our facilities in all areas of our hotel, regularly reviewing the condition of amenities, decorations, and all features of our rooms to ensure they are up to standard for our guests to utilise.It is also great to read that you felt comfortable in your room at THE FLAG. All of our rooms are designed to help our guests feel at home during their stay, and our modern layouts spacious enough for a kitchenette and a modern bathroom help ensure our guests feel at ease.We hope to see you again at THE FLAG and look forward to welcoming you back once more.Kind regards,Your THE FLAG Team

Dear Rob, Valkenburg aan de Geul,Thank you for staying at THE FLAG during your time in Zürich.We are pleased to read that you enjoyed the service you received from our staff. All of our team members at THE FLAG are on-hand to make your stay as smooth and enjoyable as possible, and are always willing to answer any questions about the hotel or the city.It is also great to see that you enjoyed the convenient location of our hotel. Being situated within walking distance of the Altstetten station makes it easy for our guests to travel between the hotel, the city center, and the airport, whilst having tram stops close-by provides an alternative way to explore the city.We hope to see you again at THE FLAG and look forward to welcoming you back once more.Kind regards,Your THE FLAG Team

Dear Khairollah,Thank you for choosing to stay at THE FLAG during your time in Zürich.We are pleased to see that you felt comfortable in your room. All of our rooms at THE FLAG are designed to make our guests feel at home during their stays, with modern layouts and designs and carefully selected furniture to ensure guests feel comfortable and at ease.It is also great to read that you enjoyed the facilities available at THE FLAG. The inclusion of modern amenities such as a kitchenette with Nespresso machine, a digital newspaper, and underground parking spaces on request, ensure our guests have everything they need and more.We hope to see you again at THE FLAG in future and look forward to welcoming you back.Kind regards,Your THE FLAG Team

Dear Nikolai,Thank you for choosing to stay at THE FLAG during your trip to Zurich.We are glad to see that you enjoyed the service you received from our staff. All of our team at THE FLAG enjoy delivering warm service that makes our guests feel welcome right away, and are always willing to discuss how to make the most of time in Zurich.It is also pleasing to know that you enjoyed the amenities available at THE FLAG. Our rooms are designed to be modern and to make our guests feel at home, and the inclusion of amenities such as a kitchenette, Nespresso machine, and designer bathroom ensure our guests have everything they need.We hope to see you again at THE FLAG and look forward to welcoming you back.Kind regards,Your THE FLAG Team

Thank you for choosing to stay at THE FLAG during your time in Zurich.We are pleased to see that you enjoyed the services you received from our staff. All of our team at THE FLAG enjoy delivering warm and attentive service that helps our guests feel welcome and cared for, and are always willing to discuss how to make the most of time in Zurich.It is also great to know that you enjoyed the facilities at our hotel. All of our rooms at THE FLAG include modern amenities such as a kitchenette and a Nespresso machine to ensure our guests feel at home during their stay, whilst our designer bathrooms add to the modern environment created.We hope to see you again at THE FLAG in the future.Kind regards,Your THE FLAG Team

Cher Julien,Merci pour votre retour d’expérience que vous avez pris le temps de rédiger.THE FLAG à Zurich s’est fait un plaisir de vous recevoir et de vous faire connaître son offre ! Vos impressions laissent à penser que nous avons bien fait les choses en montrant bien que chez nous le sérieux et le professionnalisme sont des termes que nous ne considérons pas comme vains, au contraire.Pour nous, il faut que vous soyez aussi à l’aise chez nous que chez vous, d’où l’importance d’être performants sur des paramètres clés comme le confort, l’entretien minutieux et l’excellente atmosphère. Notre personnel est bien connu pour son caractère sympathique et son travail reflète un professionnalisme de chaque instant : il est choisi selon des critères bien précis et cela se voit !Il est aussi utile que nous précisions que l’établissement dispose de quatre catégories de chambres présentant des attributs différents : nous sommes désolés d’apprendre que vous avez trouvé le lit un peu petit dans la vôtre. Certaines catégories comme la Business disposent de lits en 140, mais si vous désirez quelque chose de plus grand, c’est tout à fait possible ! Des catégories supérieures comme l’Executive paraissent pour cela tout indiquées et nous serions heureux de vous détailler tout cela à l’occasion d’une réservation pour un nouveau séjour.Cordialement,Votre équipe de THE FLAG

Dear Yu,Thank you for choosing to stay at THE FLAG during your time in Zurich.We are pleased to see that you found your room well-equipped. All of our rooms are outfitted with modern amenities such as a kitchenette and Nespresso machine to help our guests feel at home and comfortable, safe in the knowledge that they have everything they need.It is also good to read that you enjoyed the service you received from our staff. All of our wonderful team members are committed to delivering warm and attentive service that makes our guests feel welcome and are always willing to answer questions about the hotel or the city.We hope to see you again at THE FLAG in the future and look forward to welcoming you back once more.Kind regards,Your THE FLAG Team

Dear Caroline,Thank you for choosing to stay at THE FLAG during your trip to Zurich.We are pleased to see that you enjoyed the cleanliness of our hotel. All of our team work hard to ensure our high standard of cleanliness is maintained throughout the hotel, and that our guests all have a clean and well-presented room waiting for them when they arrive.It is also good to know that you felt comfortable in your room. Our carefully selected furniture, open layout, and modern facilities such as a designer bathroom and a kitchenette are all designed to maximise the comfort of our guests and make them feel at home.We hope to welcome you back to THE FLAG again in the future. Consider us next time you're in town.Kind regards,Your THE FLAG Team

Cher Pascal,Merci de votre appreciation partagée en ligne concernant notre établissement THE FLAG de Zurich.Nous sommes heureux que vous ayez tiré profit de sa localisation avantageuse. Elle vous permet d’être en un clin d’œil au centre de Zurich grâce à son excellente connexion au réseau de transport en commun, et rend aisés les déplacements vers ou depuis l’aéroport ou la gare.Si l’environnement urbain rend compliqué le stationnement dans la zone, il n’en demeure pas moins qu’il est facile de se mouvoir dans la ville grâce notamment au tramway qui se trouve à proximité. Sachez par ailleurs qu’il existe des places de parking en option, tant souterraines qu’extérieures : n’hésitez pas à nous demander des détails en vue de l’organisation d’un autre séjour.L’établissement est par ailleurs heureux d’accueillir ses hôtes qu’il a à cœur de traiter de manière à ce qu’ils se sentent à la maison, fidèle en cela à sa devise « home away from home » ! D’où l’accueil toujours courtois, le buffet copieux de petit-déjeuner et les chambres aux équipements très complets, dont les quatre catégories couvrent tous les goûts et besoins. Que vous veniez pour u, court ou long séjour, nous avons tout ce qu’il faut pour assurer la qualité de votre séjour et serons ravis de recommencer !Cordialement,Votre équipe de THE FLAG

Dear David,Thank you for your review and the top rating. We are pleased to know you enjoyed your stay at THE FLAG and appreciated the cleanliness and excellent condition of our facilities as well as our friendly and helpful service.Our goal is to provide our guests with a home away from home experience. Our rooms are spacious and equipped with everything a modern traveler needs, including a fully-stuffed kitchenette and a coffee machine.We look forward to welcoming you back to our hotel when you return to Zurich. Hopefully, we will see you soon.Kind regards,Your THE FLAG Team

Dear Lit Phen,Thank you for choosing to stay at THE FLAG during your time in Zurich.We are glad that you found your room to be spacious. Our rooms at THE FLAG are designed to provide plenty of space so that our guests feel as at home as possible, and even include enough space for a kitchenette and modern designer bathroom.It is also great to see that you enjoyed the condition of the facilities at THE FLAG. Our team works hard to ensure everything is well-maintained so that guests feel content and at ease as soon as they arrive, and our modern design ensures a contemporary feel to our rooms.We are sorry that you were disturbed by people smoking outside. If you ever feel disturbed or have any other concerns, don't hesitate to talk to our staff who is always happy to help. Besides, we will try and offer you a room on a higher floor if you mention this during the check-in.It is our hope that we will see you again at THE FLAG in the future, and we look forward to welcoming you back once more.Kind regards,Your THE FLAG Team

Gentile Marcello,La ringraziamo per aver soggiornato nel nostro hotel THE FLAG durante il suo soggiorno a Zurigo.Siamo lieti di sapere della sua esperienza nel nostro locale, localizzato proprio nel centro di Zurigo a pochi passi dalla stazione ferroviaria di Altstetten a Zurigo-Ovest, che offre un punto di partenza ideale per esplorare la città, uscire, divertirsi, fare sport nella metropoli svizzera.Leggere che il nostro personale sia stato di influire sulla sua visita in maniera professionale, ci rende orgogliosi in quanto il nostro staff si occupa dei nostri ospiti per assicurarsi che ogni visita sia unica e indimenticabile.Siamo lieti di sapere che lei abbia apprezzato i nostri servizi e la pulizia in quanto sia pulizia e ordine fanno parte dei nostri pilastri. Sappiamo quanto sia importante trovare un posto accogliente quando si è fuori casa.Ci auguriamo di poterla rivivere presto nel nostro hotel.Cordiali Saluti,Il Tuo Team THE FLAG

Dear Cherry,Thank you for taking the time to share your feedback about your recent stay at THE FLAG.Firstly, we're pleased to hear that you found our cleanliness to be to your satisfaction. However, we are genuinely sorry to learn that you did not have a positive interaction with our staff and that you weren't satisfied with our amenities.Providing friendly and helpful service is of utmost importance to us, and we apologise if you felt that our staff fell short in this regard. We will address this matter with our team to ensure that all guests receive the warm and attentive service they deserve.We strive to combine the comforts of a hotel room with the privacy of your own home. Professional services such as regular cleaning of your apartment or a laundry service make for an enjoyable stay in your furnished apartment. Please let us know what additional amenities you would like to see during your next stay, and we will take them into consideration.We hope you'll consider giving us another opportunity to provide you with a more enjoyable and welcoming experience in the future.Kind regards,Your THE FLAG Team

Dear Rob, Valkenburg aan de Geul,Thank you for taking the time to share your positive feedback about your time at THE FLAG.We're delighted to hear that you had a great stay and enjoyed various aspects of your experience.It's wonderful that you found our cleanliness, staff and service, amenities, and property conditions and facilities to be to your liking. Providing a comfortable and enjoyable environment for our guests is our top priority, and your kind words motivate us to continue delivering outstanding service.Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future.Kind regards,Your THE FLAG Team

Dear VINCE,First of all, thank you for choosing to stay with us.We are glad that you were pleased with the service you received from our reception staff. Our team work hard to provide attentive and professional service and are always willing to help resolve any issues that occur in any way that they can.We are sorry that there was confusion around your booking and the amenities that you were entitled to. We will look into this matter further in order to avoid such situations from happening again. Please accept our apologies for the inconvenience you experienced on this occasion.Regarding the amenities at our hotel, we are sorry that they did not meet your expectations. Our serviced apartments combine the comforts of a hotel room with the privacy of your own home and include a kitchenette with a large fridge and Nespresso machine. Further facilities include a fitness area, terrace, laundry room, and spacious parking. Usually, our guests find that we offer great value for money in Zurich.We do hope to welcome you back again in the future, next time for a far better experience.Kind regards,Your THE FLAG Team

Dear Allan,Thank you for staying with us and taking the time to leave a review.We are pleased to read that you enjoyed the conditions of THE FLAG. Our serviced apartments are designed to be modern and stylish in order to help our guests feel at ease, whilst our dedicated team work hard to ensure that the conditions of our rooms and the amenities within them are maintained to a high standard.It is also great to see that you were comfortable in your room at THE FLAG. Our rooms are designed and furnished to make our guests feel as at home as possible during their time with us, with our beds carefully selected and the amenities included such as a kettle and a workspace chosen to ensure our guests have everything they need.We hope to see you at THE FLAG again and look forward to welcoming you back.Kind regards,Your THE FLAG Team

Dear David,Thank you for staying at THE FLAG and for taking the time to leave a review.We are glad that you enjoyed the service you received from our staff during your stay. Our wonderful team are dedicated to making the stays of our guests as smooth and enjoyable as possible, and always provide warm and attentive service.It is also wonderful to know that you felt comfortable in your room at THE FLAG. Our serviced apartments are designed to be modern and flow well from area to area, allowing our guests to feel as at home possible during their time with us.We are so pleased that you enjoyed your stay and we look forward to welcoming you back to THE FLAG in the future.Kind regards,Your THE FLAG Team

Dear Kelly,Thank you for sharing your feedback with us regarding your recent stay at THE FLAG.We greatly appreciate your valuable input as it helps us continually improve our services.We're pleased to hear that you found the room clean and spacious, and we take pride in maintaining a high level of cleanliness. Furthermore, we're glad you enjoyed our breakfast and coffee offerings.However, we do apologise for any discomfort you experienced due to the pillows and the lack of air conditioning. When we built the hotel, we decided not to install air conditioners for environmental reasons. If it is too warm in the room, we are happy to provide a fan. Next time, please let us know at reception, and we will endeavour to provide additional pillows.We are continually looking for ways to enhance our guests' comfort, and your feedback will be taken into consideration for future improvements.If there's anything else you'd like to discuss or if you have any further suggestions, please feel free to reach out. We do hope to welcome you back soon.Kind regards,Your THE FLAG Team