Familjesemester i Karibien

Vi är väldigt nöjda !!!

Fick ett dåligt rum och fålig service. vid tidigare bedök gar vi varit mycket nöjda

Allting var 10/10. Om ni ska bo på ett all-inclusive hotell i Punta Cana är Majestic Colonial det allra bästa alternativet utifrån vad man betalar! Alla i personalen har varit otroligt trevliga och tillmötesgående. Tack för en underbar semester.

Vi är väldigt nöjda !!!

I checked into the Nickelodeon Hotels & Resorts Punta Cana today, October 30, and the experience was unacceptable. Mercedes at the front desk was cold and passive-aggressive from the start: sighing, short answers, and a tone that made it clear I was an inconvenience for asking basic questions. Then she gave me a key to a room that was already occupied. I opened the door to someone else's belongings. It was embarrassing for me, alarming for the other guest, and a serious security failure. At a resort full of families and kids, handing out keys to occupied rooms is not a minor mix-up. It means anyone could walk in on you and your children. When I went back to the lobby to fix it, there was no real apology. Mercedes acted as though the mistake was somehow mine, and getting a new room took far longer than it should have. Nobody from management followed up or offered anything to make it right. For the prices Nickelodeon charges, guests should expect to feel safe and welcome. I felt neither. I wouldn't book here again, and I'd think twice if you care about your family's privacy.