Hotell New York - Hotell i Central Park i New York, USA

We stayed here five nights and had a great experience. The staff is very casual and friendly. The rooms are modern and functional. Beds are outstanding. We were on the 15th floor, which has an outdoor terrace that is very social. The entire hotel, it seemed, was designed for interaction. The location is also perfect. It's just off Columbus Circle and close to subways, Central Park and great food in Hells Kitchen. There is a whole foods 2 minutes away, Times Square is a 10 minute walk. We would definitely stay there again.

Lovely, large room. Always quiet. Very comfortable bed. Extraordinary location. Check in staff was quick and efficient - even upgraded me to the 40th floor. I gave the staff a 3 because when my key card wouldn't open the door, they seemed mildly annoyed. And of the 2 new key cards they gave me, only 1 worked. And this was on day 3 of my stay so I don't think it was operator error. Other than that, this was an amazing hotel. I would go love to be able to stay there again.

This was the perfect oasis after a busy day in the city.

The Carlyle has a history widely written about in many other places, and so I shan't be repeating it here, Google if you want to know about design, decor and celebrity residents, you won't be disappointed. I will say is that our three nights just off Central Park were a magnificent experience. From the liveried bell hop taking our luggage, the welcoming admissions team to the amazingly polite lift operators, whose world seems to consist of a four by six feet cages and a series of buttons. The Doormen are a mine of information, and their spectacular use of whistles to magic up taxi cabs is pure entertainment. Yes there's a possibility of a certain theme park feel to these old patrician haunts, with their frozen in aspic, time capsule approach that continues offering "in your face" levels of service, with attendant tips required. And whilst much of the place retains its original splendour, the plumbing is starting to show its vintage. But I for one don't have a problem with any of it. In my normal life I open doors for myself quite happily, but don't resent tipping the proud man whose job it is to start the rotating door turning for me his work, nor his modest gratuity. Americans do service well. Unlike those engaged in service industries here at home in the UK who all too often appear to worry that delivering high level service is belittling, the staff here made us feel their pride in being the best.

It was perfection!!! ***** Five Stars***** Perfect service, fantastic room, lovely linens, the quietest hotel I have ever stayed at. Yummy room service and the staff is amazing!!!!!

Great service, comfort and amenities. From the room and comfort of the bed to the charming rooftop outdoor bar and the excellent bartender Labi to the lobby bar and restaurant on property that is exceptional. Definitely will return to this hotel.

We were received with smiling, friendly faces and a genuine eagerness to please.

The trip and Broadway show were a present for my daughter's 21st birthday, her first trip to NYC. The hotel is less than 2 blocks from Columbus Circle and the subway. We checked in late Friday evening. Saturday morning we day did a walking tour of the south 1/3 of Central Park, then changed clothes and took the subway to Broadway for an afternoon matinee performance of Beautiful, the Carol King tribute musical (wow!). After the show we walked through Times Square to dinner on 57th and back to the hotel after dinner. Sunday morning we took the subway at Columbus circle to and from 34th for an Empire State Building tour, checked out of our rooms at 12:00, left our luggage at the Bell Desk, followed by a four hour bicycle rental at Columbus Circle for an afternoon ride throughout all of Central Park (fantastic weather both days). Breakfast both days at the hotel restaurant was excellent. Even though we checked out Sunday noon, the hotel provided us keys after our bike ride to the fitness center that has his and hers locker rooms with bathrooms so we could "freshen up" (change clothes) after our ride prior to our dinner engagement with relatives. Our 6:00AM flight home Monday from LGA had us relocate Sunday evening to a hotel at LGA (also near our relatives with whom we had dinner Sunday evening).

From our arrival to departure the hotel was excellent - the staff were polite, friendly and helpful and the room was clean and luxurius

AC-anläggningen lät så mycket att jag var tvungen att stänga av den när jag skulle sova, trots det vaknade jag ständigt av att jag hörde AC-anläggningen ifrån grannrummet. Jag hörde även när det knackade på grannens dörr och trodde att det var min dörr det knackade på. Men jag hörde inga ljud ifrån grannrummet annars.