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Recensioner av Royal Decameron Salinitas - All Inclusive

3.5 out of 5
Royal Decameron Salinitas - All Inclusive
Carretera al Litoral Km.84, Acajutla, SO

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 316 av 1003 recensioner" "
8 - Bra i betyg. 236 av 1003 recensioner" "
6 - Okej i betyg. 189 av 1003 recensioner" "
4 - Dåligt i betyg. 113 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 149 av 1003 recensioner" "

7,8/10

Renlighet

7,2/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

6/10 Okej

douglas, göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell, krångliga regler
Svårt med vegetarisk kost. Tilläggsavgifter på mycket saker. Barn betalar som vuxna from 12 års ålder trots att de gått som barn via expedia (mao, ytterligare en tilläggsavgift)
Bodde här 4 nätter i januari 2018
Svar från Coordinador de Calidad 25 jan. 2018
Estimado Sr. Douglas, Agradecemos el tiempo que se tomo para enviarnos sus comentarios. Hemos trasladado sus comentarios a nuestro equipo de trabajo para poder tomar acciones correctivas a los puntos que usted nos menciona. Esperamos poder tener la oportunidad que nos visite en un futuro, para una futura estadía por favor ponerse en contacto con el Sr. Oscar Ortiz, Jefe de Servicio al Huésped para poder tener la oportunidad de hacer su estadía más placentera. Cordial Saludo,

2/10 Väldigt dåligt

Alex

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Mucha exigencia.. asta para veztir.
Bodde här 1 natt i maj 2024

6/10 Okej

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Property was safe
Bodde här 5 nätter i april 2024
Svar från Henry del Cid 1 maj 2024
Dear Carlos, Thank you for sharing your rating with us. We are happy to know that you find our property safe, we invite you to expand your comments and allow us to know in detail in which aspect of our services we can improve. We hope to have the pleasure of serving you again! Greetings, Henry del Cid, Customer Experience.

4/10 Dåligt

Ines

Reste med familjen
No es como muestran en las fotos no hay una playa es un alcantilado no se puede nadar porque es peligroso
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 1 maj 2024
Estimada Ines, Gracias por compartir con nosotros sus comentarios. Revisamos esta situación con el área encargada y estamos tomando acciones correctivas, con el fin de mejorar continuamente la experiencia de nuestros clientes. Es de comentar que nosotros tenemos en frente de nuestro hotel un espacio de playa en la cual se puede realizar deportes como kayack y disfrutar en la misma para nado o otras actividades en la playa.¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

2/10 Väldigt dåligt

Belen

Gillade inte: Renlighet och boendets skick och faciliteter
This property is old everything needs a remake. The food quality is terrible. We also got a massage and there are no showers to wash before or after the massage. In the dining room there were endless amounts of mosquitoes.
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 1 maj 2024
Dear Belen, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

2/10 Väldigt dåligt

Shanthaly

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Horrible experience! items stolen from our room. The food & alcohol isn’t 24/7. Staff rude & discriminating
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 1 maj 2024
Dear Shanthaly, Thank you for sharing your comments with us. This situation was addressed within the hotel, it is worth mentioning that the hotel managed the return of some items that were found in the public areas belonging to you and we also have the documents that support us having delivered them to you. It is worth mentioning that our staff always instills respect, tolerance and non-discrimination towards people given that we are all equal but certain behavior cannot be admitted to people, especially when they want to physically attack the staff, in the hotel there is rules of coexistence for the enjoyment of all guests. Greetings, Henry del Cid, Customer Experience.

2/10 Väldigt dåligt

Erik

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
From the initial entrance guest where lined up outside in the hot sun until 2:30 Food reservations where only buffet which wasn’t advertised The staff was probably the worst we had in the six days we have stayed in El Salvador , no one was friendly or helpful. When trying to reserve dinner. The lady was rude and very short and un willing to answer any questions Even the people checking in and out towels where rude. For a price you pay considering it’s in El Salvador this was terrible. Really wish I hadn’t booked this resort. P.s air conditioning was not working. Staff acted as if it was normal.
Bodde här 1 natt i april 2024
Svar från Henry del Cid 1 maj 2024
Dear Erik, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Ingrid, Guatemala

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The attention was very good, I definitly will come back
Bodde här 1 natt i april 2024
Svar från Henry del Cid 27 apr. 2024
Dear Ingrid, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Fredi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place. The staff is very friendly. Love the pools and ocean.
Bodde här 1 natt i april 2024
Svar från Henry del Cid 24 apr. 2024
Dear Fredi, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

6/10 Okej

Gerardo

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Un hotel un poco viejo, entiendo que es de lo mejor de la zona pero no regresaría.
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 20 apr. 2024
Estimado Gerardo, Gracias por compartir con nosotros sus comentarios. Revisamos esta situación con el área encargada y estamos tomando acciones correctivas, con el fin de mejorar continuamente la experiencia de nuestros clientes. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Amilcar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amplitud, organización y limpieza
Bodde här 1 natt i april 2024
Svar från Henry del Cid 20 apr. 2024
Dear Amilcar, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Jaime

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best Decameron hotel, period. We had visited all Decameron Hotels and this one is hands down the best of them. Great pools, specially the one filled with ocean water. amazing dinning choices and drinks. Top notch entertainment, and the nightly show never disappointed. This hotel is the best for all of the above mentioned, but what makes the difference is the people that work there. We are in awe of the loveliness and friendliness of the staff. We found our place, the search is over. Thank you
Bodde här 4 nätter i april 2024
Svar från Henry del Cid 20 apr. 2024
Dear Jaime, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Henry del Cid 16 apr. 2024
Estimado Jose, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Filiberto

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just add more food
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Dear Feliberto, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

2/10 Väldigt dåligt

Blecing

Gillade inte: Personal och service och boendets skick och faciliteter
I saw a worker grabbing the plastic cups from the trash can, and said it will be wash to reuse it. Bad service, bad food, everything in that place is bad.
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Dear Blecing, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Ludin, Richardson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jelvin claudia rina en el bar hisieron mi estadia lo maximo claro volvere sin dudarlo un hermoso hotel y quiero mencionar tambien elisa se esforso al 100 para que mis 5 dias en este hotel valieran la pena gracias todos
Bodde här 4 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Estimado Ludín, Gracias por compartir con nosotros sus comentarios. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Rosbeli

Gillade: Renlighet och personal och service
There’s no elevator so difficult to go to 3rd floor with suit cases and there’s no enough staff to help
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Dear Rosbeli, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

6/10 Okej

Melody

Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The rooms were nice but the air conditioning units were bad it would get super hot in the room and the ac unit was leaking into the room.The food was bad.The people that work at the resort were so rude and when I would ask them something they would get attitude and the people trying to sell you packages to become a member they heard us speaking English they would try to harass us to buy it and would not take no for an answer.And the WIFI was terrible if you need an area to work or keep in contact with people do not stay there.The salt water pool was nice and the pools were okay.They also don’t let you reserve for things ahead of time.Also they don’t really speak English only a few people there spoke English so if you only speak English I don’t really recommend.
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Dear Melody, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience

6/10 Okej

Yanira

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The check in is horrible! They sit you in a hot room to wait for your name to be called like the DMV, a lot of restrictions, I dont think the natural pool is cleaned or drained. Too expensive for the type of quality you get.
Bodde här 4 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Dear Yanira, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience

10/10 Fantastiskt

Dolores Guadalupe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelentes instalaciones
Bodde här 1 natt i april 2024
Svar från Henry del Cid 16 apr. 2024
Estimado Dolores Guadalupe Gracias por compartir con nosotros sus comentarios. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderla! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet och bekvämligheter
La playa muy bonita y curiosa que solo se llena con la marea temprano en la mañana y luego se queda seca
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 16 apr. 2024
Estimada Angela, Gracias por compartir con nosotros sus comentarios. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderla! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Alicia

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Henry del Cid 16 apr. 2024
Estimada Alicia, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderla! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Vasny

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place, very clean, friendly staff Food is delicious. Fully recommend 10 of 10
Bodde här 2 nätter i april 2024
Svar från Henry del Cid 5 apr. 2024
Estimado Vasny, Gracias por compartir con nosotros sus comentarios. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Joaquin

Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 24 apr. 2024
Estimado Joaquin, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

2/10 Väldigt dåligt

Sandra

Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 24 apr. 2024
Estimada Sandra, Gracias por compartir con nosotros su calificación. La invitamos a que nos amplíe sus comentarios y nos permita conocer en detalle en qué aspecto de nuestros servicios podemos mejorar. ¡Esperamos volver a tener el placer de atenderla! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Carlos

Gillade: Renlighet och personal och service
Bodde här 3 nätter i februari 2024
Svar från Henry del Cid 5 apr. 2024
Estimado Carlos, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Douglas

Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 20 apr. 2024
Dear Douglas, Thank you for sharing your rating with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Greetings, Henry del Cid, Customer Experience.

8/10 Bra

Cristina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No me gustó lo tarde que dieron la habitación Se supone te la dan a las 3 pm y me la dieron a las 4:30 pm
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 1 apr. 2024
Estimada Cristina, Gracias por compartir con nosotros sus comentarios. Comentarle que el ingreso a las instalaciones es a las 3:00pm y la entrega de llaves de la habitación es entre 3:00pm a 4:30pm, estando todavía en el tiempo establecido. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

4/10 Dåligt

olga

Reste med familj och småbarn
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Creo q el personal debe trabajar con mejores condiciones para atender de manera mas amable y realmente ofrecer nas puntos de snacks y bebidas incluso hay pocos basureros en las intalaciones y las reservas de las comidas son realmente una cosa inneseria y muy molesta
Bodde här 3 nätter i mars 2024
Svar från Henry del Cid 26 mars 2024
Estimada Olga, Gracias por compartir con nosotros sus comentarios. Revisamos esta situación con el área encargada y estamos tomando acciones correctivas, con el fin de mejorar continuamente la experiencia de nuestros clientes. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Angel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort overall is very clean, everything is so neat, landscaping is wonderful, i dont know what else to add, 5 stars is not enough to rate this place.
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 26 mars 2024
Dear Angel, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

4/10 Dåligt

Carlos

Gillade: Renlighet och personal och service
Bodde här 3 nätter i mars 2024
Svar från Henry del Cid 26 mars 2024
Estimado Carlos, Gracias por compartir con nosotros su calificación. Lo invitamos a que nos amplíe sus comentarios y nos permita conocer en detalle en qué aspecto de nuestros servicios podemos mejorar. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Ana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The music was up top with the pool it was wanderful 🇸🇻
Bodde här 1 natt i mars 2024
Svar från Henry del Cid 26 mars 2024
Dear Ana, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Dominic Antonio

Gillade: Bekvämligheter
Great place
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 23 mars 2024
Dear Dominic, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Carlos

Bodde här 1 natt i mars 2024
Svar från Henry del Cid 16 apr. 2024
Estimado Carlos, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Alícia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 4 nätter i mars 2024
Svar från Henry del Cid 23 mars 2024
Dear Alicia, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

2/10 Väldigt dåligt

Ivan

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Desde que llegué quería cancelar, para mí y mi esposa fue la peor experiencia que hemos vivido, si me pongo a escribir todo lo malo , no tendría el espacio suficiente… lo único que sabemos es que jamás volveremos a este hotel…
Bodde här 14 nätter i februari 2024
Svar från Henry del Cid 23 mars 2024
Estimado Ivan, Gracias por compartir con nosotros sus comentarios. Revisamos esta situación con el área encargada y estamos tomando acciones correctivas, con el fin de mejorar continuamente la experiencia de nuestros clientes. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

2/10 Väldigt dåligt

Leonel Lizardo

Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 20 mars 2024
Estimado Leonel Lizardo, Gracias por compartir con nosotros su calificación. Lo invitamos a que nos amplíe sus comentarios y nos permita conocer en detalle en qué aspecto de nuestros servicios podemos mejorar. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Cesar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
increíblemente hermosa Gracias por todo.
Bodde här 1 natt i mars 2024
Svar från Henry del Cid 19 mars 2024
Estimado Cesar, Gracias por compartir con nosotros sus comentarios. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Ricardo

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff should be more flexible and have more knowledge and experience doing the check in process
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 19 mars 2024
Dear Ricardo, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

fredy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 19 mars 2024
Estimado Fredy, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Milton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not the best receiving, looks like check in was in the back door, check out at lobby ???? Not open beach to enjoy, too many rocks, cup for drinks too small, need to do reservation for every meal time doesnt make sense. Food was ok for the place
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 19 mars 2024
Dear Milton, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

8/10 Bra

Maria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everething
Bodde här 1 natt i mars 2024
Svar från Henry del Cid 19 mars 2024
Dear María, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Karla

Bodde här 3 nätter i mars 2024
Svar från Henry del Cid 5 apr. 2024
Estimada Karla, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

HECTOR

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super super super
Bodde här 5 nätter i mars 2024
Svar från Henry del Cid 15 mars 2024
Estimado Hector, Gracias por compartir con nosotros sus comentarios. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente

8/10 Bra

Alana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were clean and quiet, however dated. The staff were lovely. Lovely, the disco tech had an active scene in the evening. Food was good and multiple options available. Ability to drink the filtered water and drink using the ice cubes was a huge bonus as a Canadian. Plenty of options for drinks and activities should you choose.
Bodde här 3 nätter i mars 2024
Svar från Henry del Cid 15 mars 2024
Dear Alana, Thank you for sharing your comments with us. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Sara

Bodde här 1 natt i mars 2024
Svar från Henry del Cid 5 apr. 2024
Estimada Sara, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

10/10 Fantastiskt

Maria

Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 5 apr. 2024
Estimada Maria, Gracias por compartir con nosotros su calificación. Nos alegra saber que disfruto su estadía en Hotel Royal Decameron Salinitas, El Salvador. ¡Esperamos volver a tener el placer de atenderle! Saludos, Henry del Cid, Experiencia de Cliente.

8/10 Bra

Vilma

Gillade: Personal och service och boendets skick och faciliteter
Rooms can be upgraded and beds plus new sheets.
Bodde här 3 nätter i mars 2024
Svar från Henry del Cid 15 mars 2024
Dear Vilma, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.

10/10 Fantastiskt

Debby

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check-in process was about a half hour for us. You enter a ballroom in the expo building, give the name on your reservation, then sit and wait to be called to a check-in table. At the table, you get an overview of your stay, how meal reservations are done, given a map, details of any events happening during your stay and get your room key. You visit another table on the way out to make that night’s dinner reservation. I recommend reserving the rest of your meals at once by scanning the QR code. There are limited a la carte options so we were only able to reserve at the buffet. My party thought the food was decent, not five star but typical buffet quality. There were a lot of people when we visited so the food didn’t sit for long. The rooms aren’t super modern but spacious and ours was clean. The evening entertainment was fun. The pool gets busy between meals, and there is minimal shade in the middle of the day. The drinks weren’t bad, the ocean pool was fun but beware, it’s pretty slippery and waves can knock you around. Overall, it was comfortable and relaxing. We’d definitely visit again.
Bodde här 2 nätter i mars 2024
Svar från Henry del Cid 16 mars 2024
Dear Debby, Thank you for sharing your comments with us. We review these aforementioned areas of opportunity, in order to continually improve our customers' experience. We are glad to know that you enjoyed your stay at Hotel Royal Decameron Salinitas, El Salvador. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Customer Experience

4/10 Dåligt

Manuel

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
The staff are very rude. Every interaction we had with them was difficult because they were either unwilling to elaborate or explain things, whether in spanish or english. I will not be returning and will not recommend this resort to friends or family. The food was decent but could have been better. Giovaani, who works at the steakhouse, was the only pleasant interaction we had with any staff member.
Bodde här 5 nätter i mars 2024
Svar från Henry del Cid 16 mars 2024
Dear Manuel, Thank you for sharing your comments with us. We reviewed this situation with the area in charge and we are taking corrective actions, in order to continuously improve the experience of our customers. We hope to have the pleasure of serving you again! Regards, Henry del Cid, Guest Experience.