Fritidshus i Accra

“Snabb och effektiv incheckning. ”

“Customers service very poor apart from the housekeeping, it was fully booked at the breakfast room and very few staff to attend to customers. As a 5star hotel they need to modernize their rooms. The only thing I loved most was the beach. For me Serena in Goma is still the number one customers service/ modern hotel in Africa/Europe no matter you are female traveling alone or with family”

“+ Very nice and service-minded staff att all facilities. + Good breakfast + Shuttle to/from airport - Very bad and unstable WiFi (seen complains about this from long time back and can't rellay understand why they don't just fix it knowing how central this is for business-travellers these days). Had to sit as close as possible to the window to get a good signal but the wifi sometimes just dropped anyway for no reason. - Although the breakfast was good I really miss my espresso in the morning but...

“I stayed in this hotel for few days. Customer service needs improved. Got better service from the male staff than the female staff. Wifi and TV in my room did not work through out my stay even though I reported about the wifi. I had so much expectation knowing that the hotel Is located in a vibrant place like Osu but got disappointed.”