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Recensioner av Oaks Glenelg Plaza Pier Suites

4.5 out of 5
Oaks Glenelg Plaza Pier Suites
16 Holdfast Promenade Glenelg, Glenelg, SA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 513 av 1002 recensioner" "
8 - Bra i betyg. 318 av 1002 recensioner" "
6 - Okej i betyg. 105 av 1002 recensioner" "
4 - Dåligt i betyg. 42 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 1002 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Rick, Ingersoll

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great ocean views. Nice property.
Bodde här 2 nätter i april 2024
Svar från DP 19 apr. 2024
Hello Rick,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 Bra

Bernard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location by the beach; close to trams into the city; plenty of choice of food a close walk.
Bodde här 4 nätter i april 2024
Svar från DP 19 apr. 2024
Hello Bernard,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 Bra

Deanna

Reste med familjen
Gillade: Renlighet och personal och service
Great location on the water Lots of dining options Easy to get to and from the city on the tram
Bodde här 4 nätter i april 2024
Svar från DP 19 apr. 2024
Hello Deanna,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 Bra

Kristen

Bodde här 1 natt i april 2024
Svar från GSA 28 apr. 2024
Thank you Kristen for your valuable feedback.

10/10 Fantastiskt

Siddhartha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property, with great location - absolutely beachfront. We stayed in a premier ocean room which have lovely ocean views. Location is also quite close to the main dining strip at Glenelg. Room was functional if not necessarily the most spacious. Convenient parking and front staff was quite helpful and there are beach toys that you can borrow from the front desk as well. Overall good choice for a stay at Glenelg
Svar från Hotel Manager 8 apr. 2024
Dear Siddhartha,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

10/10 Fantastiskt

PETER

Bodde här 2 nätter i april 2024
Svar från Front Desk 8 apr. 2024
Thank you Peter for taking the time to review your recent stay

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved staying at the Oaks for 2 weeks. Had a one bedroom apartment overlooking the park that was perfect for 1-2 people. It had a good sized fridge, clothes washer, microwave, dishwasher and oven/stove. I might have cooked more, but too many good food options nearby. Perfect location.
Bodde här 15 nätter i mars 2024
Svar från Oaks Glenelg Plaza Pier Suites 7 apr. 2024
Dear JenniferThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

10/10 Fantastiskt

PIT SEN

Bodde här 2 nätter i april 2024
Svar från Dp 26 apr. 2024
Hello Pit Sen,Thank you for your feedback. Looking forward to welcoming you again at our property.

10/10 Fantastiskt

Kenneth, Parkville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, walking distance to beach, cafes, restaurants, bars and shops. Good size room, clean though a bit dated. Comfortable bed
Bodde här 3 nätter i mars 2024
Svar från GSA 25 mars 2024
Dear Kenneth, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet och personal och service
Fabulous location but the rooms are getting quite dated and need renovation
Bodde här 10 nätter i mars 2024
Svar från GSA 25 mars 2024
Dear John, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

10/10 Fantastiskt

Roy, Craigmore

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
As an older couple we had a very safe,quiet ,relaxing couple of days. Suite was excellent, everything you needed was there or easily available from the reception where the staff were very polite and obliging. The menus in both the restaurant and sports bar could have been more varied, very little to tempt us .The position of hotel was excellent and so easy to get around. Beautiful beach right outside the hotel door. Most enjoyable stay ( we wish we had stayed longer). Highly Recommended.
Bodde här 2 nätter i mars 2024
Svar från GSA 24 mars 2024
Dear Roy, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

4/10 Dåligt

Francois Igor

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place needs an uplift. Pretty dirty and would not recommend
Bodde här 4 nätter i mars 2024
Svar från Front Desk 18 mars 2024
Thank you Francois for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.

6/10 Okej

Luke

Reste med familjen
The apartments could use some modernisation as they are looking tired. Bath had mould around the edges and had no plug so couldn’t actually use the bath. Sofa had stains and there was limited utensils in the kitchen.
Bodde här 1 natt i mars 2024
Svar från Front Office Supervisor 14 mars 2024
Dear Luke,Thank you for taking the time to provide your feedback on your recent stay at the Oaks Glenelg Plaza Pier Suites.We are sorry to hear that your stay did not meet our usual high standards. Your concerns have been raised with our housekeeping department, so that these issues can be addressed accordingly.We sincerely hope that we get an opportunity to welcome you back for a future stay in Glenelg.

10/10 Fantastiskt

Terence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
As selected above
Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 11 mars 2024
Dear Terence,Thank you for taking time to review your recent stay with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Management Team.

10/10 Fantastiskt

Heidi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i november 2023
Svar från Front Office Supervisor 9 mars 2024
Dear Heidi,Thank you for your feedback. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again in the near future.

8/10 Bra

Tracey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were very friendly. Room was a great size. Loved the location. Few minor issues, Broken outdoor chair on the balcony that pinched the back of my leg when I sat on it. Bed side table near window wasn’t clean, still had sticky drink marks on it. Couldn’t get wifi to work in our room. Tried contacting reception via phone in the room but gave up after 2 hours of it being constantly engaged. No dish cloth provided, only a small green scourer. Couldn’t even use a flannel because we didn’t have one of those either. No where to keep our valuables when we went out as the safe provided had an out of order sign on it. Minor issues but when you’re paying $358 a night it’s not really acceptable.
Bodde här 1 natt i mars 2024
Svar från GSA 4 mars 2024
Dear Tracey, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 Okej

Marie

Bodde här 2 nätter i februari 2024
Svar från GSA 28 feb. 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

10/10 Fantastiskt

Katrina

Bodde här 1 natt i februari 2024
Svar från Front Desk 21 mars 2024
Thank you Katrina for taking the time to review your recent stay. We look forward to welcoming you again in the future

2/10 Väldigt dåligt

Shane

Bodde här 5 nätter i februari 2024
Svar från Front Desk 21 mars 2024
Thank you Shane for your feedback

6/10 Okej

Nick

Reste med familjen, Reste med sin partner
For a self contained apartment it was very poorly provisioned - not enough plates, no coffee machine or plunger, no small vegetable knives, nothing like a salad bowl or platter to present food on at the table, very few prep equipment- no bowls, grater or colander, no paper towels to wipe up spills etc. There was so little equipment we didn’t bother with the dishwasher as we would have needed to run it after every meal in order to have plates available.
Bodde här 9 nätter i februari 2024
Svar från GSA 17 feb. 2024
hank you for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.

8/10 Bra

Montrell, Las Vegas

Bodde här 11 nätter i februari 2024
Svar från Front Desk 21 mars 2024
Thank you Montrell for taking the time to review your recent stay

10/10 Fantastiskt

Kenneth, Parkville

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel walking distance to beach, cafes, restaurants, bars and shops. Big room, quiet, comfortable bed. Good pool
Bodde här 3 nätter i februari 2024
Svar från GSA 17 feb. 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future

10/10 Fantastiskt

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location. Wonderful beach view. Spotless room. Comfortable beds. All the comforts of home. Great dining options. Everything we needed.
Bodde här 2 nätter i februari 2024
Svar från Som 4 feb. 2024
Thank you for your feedback.

2/10 Väldigt dåligt

Clive

Bodde här 7 nätter i januari 2024
Svar från Front Desk 21 mars 2024
Thank you Clive for your feedback

6/10 Okej

Jamie-Lee

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 3 nätter i januari 2024
Svar från GSA 3 feb. 2024
Thank you Jamie for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Aki

Bodde här 1 natt i januari 2024
Svar från GSA 3 feb. 2024
Thank you Aki for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GSA 3 feb. 2024
Thank you Jamie for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All aspects of my stay were excellent.
Bodde här 1 natt i januari 2024
Svar från GSA 29 jan. 2024
Thank you Micheal for your valuable feedback.

8/10 Bra

Carly

Reste med sin partner
Beautiful resort on the beach. Enjoyed our stay
Bodde här 5 nätter i januari 2024
Svar från GSA 29 jan. 2024
Thank you Carly for your valuable feedback.

8/10 Bra

Kendall

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från GSA 3 feb. 2024
Thank you Kendall for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Front Office Supervisor 25 jan. 2024
Dear David,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Front Office Supervisor 25 jan. 2024
Dear Robert,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Annette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Front Office Supervisor 25 jan. 2024
Dear Annette,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Rosanna

Bodde här 1 natt i januari 2024
Svar från Front Office Supervisor 25 jan. 2024
Dear Rosanna,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Bra

Stacey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Front Office Supervisor 20 jan. 2024
Dear Stacey,Thank you for taking the time to provide your feedback. We are glad to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay in Glenelg.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay overlooking the beach. Apartment was great. Really nice place to be. Not so sure about having to pay $22 a day parking. Given room tarrifs parking should be complimentary. Other than that, a top place
Bodde här 5 nätter i januari 2024
Svar från OAKS 17 jan. 2024
Dear Michael, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

4/10 Dåligt

Thomas

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
the hotel room could do with a little attention
The room was a bit old and tired, with broken buttons on the toilet and unfinished patching on the walls in the bedroom. The bedroom clock was broken and did not display the correct time. Although the view was good, the condition of the rooms in terms of their maintenance was less than I would have expected for a hotel room of that class and price.
Bodde här 2 nätter i januari 2024
Svar från Oaks 17 jan. 2024
Dear Thomas, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

10/10 Fantastiskt

Dimitri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från GSA 17 jan. 2024
Dear Dimitri, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

6/10 Okej

Angela

Bodde här 1 natt i januari 2024
Svar från GSA 3 feb. 2024
Thank you Angela for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Fantastiskt

Robyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Oaks 17 jan. 2024
Dear robyn, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

8/10 Bra

Penny

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Front Office Supervisor 8 jan. 2024
Dear Penny,Thank you for taking the time to provide your feedback to us. We are happy to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay with us in Glenelg.

10/10 Fantastiskt

Aline

Bodde här 1 natt i december 2023
Svar från Front Office Supervisor 8 jan. 2024
Dear Aline,Thank you for taking the time to provide your feedback for us. We are glad to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay in Glenelg!

6/10 Okej

KIYONORI

Bodde här 4 nätter i januari 2024
Svar från Front Office Supervisor 8 jan. 2024
Dear Kiyonori,Thank you for providing your valuable feedback for us. We look forward to an opportunity to welcome you back for your future stay in Glenelg.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2023
Svar från Front Office Supervisor\ 8 jan. 2024
Dear Anonymous,Thank you for taking the time to provide your valuable feedback for us, we are looking forward to an opportunity to welcome you back for your future stay with us in Glenelg.

8/10 Bra

Kelly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Front Office Supervisor 8 jan. 2024
Dear Kelly,Thank you for taking the time to provide your valuable feedback to us. We look forward to an opportunity to welcome you back for your future stay with us in Glenelg.

4/10 Dåligt

Sally

Bodde här 3 nätter i december 2023
Svar från Front Office Supervisor 8 jan. 2024
Dear Sally,Thank you for taking the time to provide your valuable feedback to us. We look forward to an opportunity to welcome you back for your future stay with us in Glenelg.

6/10 Okej

Garry

Gillade: Bekvämligheter
Gillade inte: Renlighet
Attention to detail was lacking in room cleanliness.
Bodde här 5 nätter i december 2023
Svar från Front Office Supervisor 8 jan. 2024
Dear Garry,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

10/10 Fantastiskt

George

Gillade: Renlighet och boendets skick och faciliteter
Loved it
Bodde här 3 nätter i december 2023
Svar från Front Office Supervisor 8 jan. 2024
Dear George,Thank you for taking the time to provide your valuable feedback to us. We are glad to hear that you have enjoyed your stay, and are looking forward to an opportunity to welcome you back for your future stay in Glenelg!

10/10 Fantastiskt

Ellie

Bodde här 3 nätter i december 2023
Svar från Front Office Supervisor 25 jan. 2024
Dear Ellie,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Bra

Robert

Bodde här 4 nätter i december 2023
Svar från Front Office Supervisor 1 jan. 2024
Dear Robert,Thank you for taking the time to provide your feedback to us on your recent stay with us. We are glad to hear that you enjoyed your stay and are looking forward to an opportunity to host you again in the future.