Hotell i Agat

“The whole place needs an upgrade.”

“투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다.”

“The staff was very nice people, when I had a problem they took care of it right away 👍”

“The photos on Expedia were very misleading and did not match the actual room we received. The hotel was dirty, outdated, and not well maintained. To make matters worse, there was no hot water during our stay, which made the experience even more disappointing. The only reason I’m giving it a 3/10 instead of a 0/10 is because we stayed immediately after Typhoon Bavi. The hotel had electricity and working air conditioning while many places were still recovering, and I appreciate that. However, the...

“okay”

“The hotel is ok, the rooms are nice and clean with large size rooms with ac, tv and a fridge. Complimentary coffee and donuts. The rooms are a little past best before date but definitely ok for the price. The staff are friendly and helpful A tip is that Guam is totally worthless if you do not have a car since there are no public transportations at all. But the hotel does offer free picup from and to the airport.”

“Not a great breakfast.”

“Nedgånget och slitet, har sällan sett en så fläckig och smutsig matta som på detta hotell. Verkar inte vara renoverat sedan 1980-talet. Dock stort plus för personalen som var mycket vänlig och hjälpsam.”

“All good”

“Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really”

“I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water.”

“I have 2 sides The check- in process was much too long. There were four customers ahead of me, two were already being helped. It took 43 minutes until it was my turn. There were 5 customers behind me. When I made it to the counter, the entire staff seemed defeated. No welcome, no smile, nothing positive. Every time the phone rang, they stopped helping customers to answer the long calls. During the typhoon, housekeeping was just excellent, kind and very positive. They helped dry the room...

“During the typhoon, they have no power to the rooms and no AC”

“Front Desk very helpful , Staff are very friendly Housemaid always cleaning and no complains.Rooms are clean ,and ministore open 24 hrs ..Good place to rent , I'd do it again!!!”

“We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the...